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Quality Matters Overview

Learn about the importance of the Quality Matters program in ensuring the quality of online courses at the University of New Mexico. Discover how the program works, its role in quality assurance, and its impact on faculty development and course design.

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Quality Matters Overview

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  1. Quality Matters Overview Becky Adams Former Director, Course Development GroupUniversity of New Mexico reada321@unm.edu

  2. Agenda • Our Journey • Quality Matters Program Introduction • Why Important to UNM • UNM Online Course Advisory & Rubric • Academia vs. Training • Importance of Best Practice

  3. Our Journey • Why Online?

  4. Quality Matters Program • Program Introduction • Importance to UNM • 2011-2018 Quality Matters Higher Education Rubric • Courses Reviews and Certification • Professional Development and Certification

  5. Quality Matters Program Quality Assurance through Faculty Development and Course Design

  6. Academic & Non-Profit • Quality Matters is a not-for-profit subscription service providing tools and training for quality assurance of online courses • Developed by Maryland Online with funding from FIPSE (Fund for Improvement of Postsecondary Education), it was designed by faculty for faculty and focused on improving student learning. • Adopted by a large and broad user base, QM represents a shared understanding of quality in online course design

  7. Academic & Non-Profit • A set of standards (Rubric) for the design of online and blended courses • A peer review process (faculty to faculty) for reviewing and improving online and hybrid courses • A faculty support tool used by instructional development staff • A professional development opportunity

  8. QM as an International Standard • 1000+ Member Institutions • 48 states + D.C in the U.S.A. • 2 U.S. Territories • 8+ Countries • 60,000+ faculty and instructional design staff • 3,500+ QM-Certified Reviewers

  9. Faculty-driven - Peer Review • Collaborative • Collegial • Continuous • Centered - in academic research - around student learning

  10. QM’s Role in Quality Assurance • QM looks at course design- The harnessing of technology to deliver instruction and promote student learning. • QM provides a process for peer-to-peer feedback • QM is not the complete answer to quality assurance for online education, but can be a critical component

  11. QM’s Role in Quality Assurance • Not about an individual instructor ….it’s about THE COURSE. • Not about faculty evaluation • …it’s about COURSE QUALITY • Not about judgment • …it’s about DIAGNOSIS AND IMPROVEMENT

  12. QM Basics More than the sum of it’s three parts

  13. Rubric is the Core of QM • 6th Edition Consists of: • 8 key areas (general standards) of course quality • 42 specific review standards- 23 essential standards • Detailed annotations and examples of good practice for all 42 standards

  14. The QM Review

  15. UNM Next Steps UNM Online Course Advisory & Rubric

  16. UNM Online Course Advisory Established 2012 Provost-sanctioned faculty advisory committee. To establish online course standards from research based pedagogical best practices grounded in recognized online course quality standards, reflecting Higher Learning Commission and federal requirements for online distance learning. This committee worked directly with CDG to develop and draft recommendations for Provost Office review.

  17. UNM Online Course Advisory Why?

  18. UNM Online Course Advisory Tasked with institutional online course standards for course development and instruction and recommendations for adherence/implementation to the standards. Committee members may serve as reviewers of UNM online courses. Help address institutional concerns related to how online courses compare to ‘on the ground courses’ in quality course development, effective teaching and learning, outcomes assessment, and academic integrity, providing UNM an opportunity to obtain evidence that student learning and achievement in an online environment can be equal to traditional face-to-face courses. With this evidence UNM will be able to verify to accrediting bodies, institutional administrators, deans and faculty, that online teaching and learning can be as good as UNM traditional course offerings.

  19. UNM Online Course Advisory Who?

  20. UNM Online Course Advisory • Representation from veteran online faculty that have a leadership role and/or have received recognition for their online teaching • UNM Presidential Teaching Fellow • Chair of the Faculty Senate Teaching Enhancement Committee

  21. UNM Online Course Advisory Process

  22. UNM Online Course Rubric

  23. UNM Online Course Rubric

  24. UNM Online Course Certification • Results: • Over 100 courses certified • TA Master Course Initiative • Managed Online Programs • http://extendedlearning.unm.edu/faculty/ocac-2016-recipients.html

  25. Academia vs. Training • Importance of Best Practice • Credibility • Continuous Improvement • …

  26. Academia vs. Training QM – Continuing Education and Professional Development (CEP) Rubric – “The Continuing Education and Professional Development (CPE) Rubric may be used to evaluate and improve college-based, non-credit courses; massive open online courses (MOOCs); and professional training and personal development courses offered by various entities — businesses, professional and vocational organizations and associations, government agencies, and special-interest societies. There is no limit to the course-sponsoring organizations and courses to which this Rubric is applicable.”https://www.qualitymatters.org/qa-resources/rubric-standards/cpe-rubric

  27. Questions?

  28. Much of our Information is from the Quality Matters Program website.Visit at: https://www.qualitymatters.orgFor more information:Get their Facts sheet at https://www.qualitymatters.org/qm-membership/faqs Quality Matters Information

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