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This report provides an update on the Y2K readiness and contingency planning for CPE (Customer Premises Equipment). It includes recommendations for the FCC, suppliers/service providers, and end users. The report also discusses the readiness of PSAP (Public Safety Answering Point) for emergency 911 call processing.
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NRIC FOCUS GROUP II REPORT on Y2K CPE Readiness and Testing and Contingency Planning William Blatt Prism Communications October 14, 1999
The Focus Group II Team • SUB-COMMITTEE 1 SUB-COMMITTEE 2 • Vaho Rebassoo* Boeing • Bob Alpaugh MBNA Mike Cooke# Nortel • Dale Barr NCS Vern Junkmann USTA • Roberta Breeden TIA Dan Taylor US West • Herb Cash Bell South Susan Thorn Lucent • Joel Cohen GTE Andrew Coward Nortel • Steve Comeau Panasonic Bobbie Reagor Telcordia • Laurie Deffenbaugh US West Art Reilly Telcordia • Reid Dolly GTE Carol-lyn Taylor NCS • Pete Fonash NCS Ed Dyl Lucent • Jim Hammill Telcordia OTHER • Paul Hart USTA Reggie Best 3Com • Lynn Johnson Boeing LeeAnne Brutt NCS • Bob Kenas Nortel John Chittenden GTE • Josh Kiem Motorola Harold Daugherty ATIS • Maureen Lewis APT Hank Kluepfel SAIC • Jim Siplon MCI Burt Seligmann GTE • Bill Soler Lucent Jennifer Simpson Pres. Comm. on • Linda Thomson Lucent disabilities • Benjamin Walston TIA • William White US West • * Sub-committee 1 Leader # Sub-committee 2 leader
CPE Categories • PBX & key systems • Facsimile Machines • Modems • Cellular phones • Devices for the disabled • Private data networks • Public Safety Answering Positions
NRIC Focus Group II - UpdateStatus/Key Conclusionshttp://www.nric.org/fg/fg2/index.html • We have completed data collection; all sub-committee reports have been submitted to NRIC; available on the FCC website • Individual reports by CPE category • Contingency planning report • We believe there are no major problems or industry-wide issues that cannot be handled with planning, including emergency 911 call processing
Simple end-to-end view of 911 service PSTN PSAP • dispatch • time stamp • recording • mapping FG2 FG1 FG2 FEMA NENA FCC
RecommendationsFor the FCC • Provide the public with info by using all available channels. • Declare moratorium (9/99-3/2000) on regulatory mandates that impact network interfaces or CPE.
RecommendationsFor Suppliers/Service Providers • Communicate current Y2K status of products. • Communicate availability of Y2K upgrades. • Make Y2K solutions available when needed. • Share testing strategy/results with customers. • Share contingency plan with customers/supply chain. • Encourage distributors to reach end users. • Share Y2K impact on non-compliant legacy eqpt.
RecommendationsFor End Users • Become Informed • Inventory all systems • Contact vendors to establish compliance status • Plan/budget for needed upgrades • Follow supplier recommendations • Develop your own contingency plan • Validate that your major vendors have a plan • Have emergency phone numbers ready
PSAP Readiness Update • To be presented by Mr. William H. Hinkle, • President - National Emergency Number Association • (NENA)