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Fortune 500 Apps Smackdown

Understand legal requirements, high-profile settlement cases, and WCAG 2.0 standards for mobile accessibility. Learn about the impact on users and assistive technologies.

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Fortune 500 Apps Smackdown

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  1. Fortune 500 Apps Smackdown John Rempel Quality Control & Training Specialist AMAC Accessibility Solutions & Research Center at Georgia Tech

  2. LEGAL The Law related to Mobile Accessibility

  3. Recent DOJ Settlements • H&R Block (March, 2014) • Peabod Groceries (Nov., 2014) • edX (April, 2015) • Carnival’s Cruise Ships (July, 2015)

  4. Overview of DOJ Settlements • High Profile Settlements • Requirements • WCAG 2.0 (Level AA) Applied • Web Accessibility, which includes captioning • Mobile Accessibility • Appoint Web Accessibility Coordinator • Adopt Web Accessibility Policy

  5. Section 508 • 1998 Amendment to the United States Workforce Rehabilitation Act of 1973, a federal law mandating that all electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.

  6. Section 255 • Requires telecommunications products and services to be accessible to people with disabilities

  7. Section 508 Refresh (ICT Refresh) • Proposed Rule released Feb. 18, 2015 • United States Access Board Updating ICT Covered by Section 508 and Section 255 • Harmonization of Standards with WCAG 2.0

  8. WCAG 2.0 • Part of a series of web accessibility guidelines published in 2008 by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main international standards organization for the internet. • Level A, AA, and AAA

  9. Mobile Accessibility and WCAG 2.0 • Mobile Accessibility Mapped to P.O.U.R. • Designed to be forward looking • Some aspects it couldn’t anticipate

  10. More than Just Phones & Tablets • Car interfaces • Videogame controllers • Smart watches • Emerging Markets

  11. Mobile More Imporant Than Ever Before • Noisy Spaces • Using One Hand • Outdoor use in bright light • Small-sized touchscreens • Multitasking-Driving or Walking • All Ages Using Mobile

  12. Testing with Mobile Devices • Use Latest Operating System when Possible • Apple: iOS 9.1 used for today’s demonstration • Android: Pair Google’s Nexus with Latest OS

  13. Functional Differences Between iOS & Android • iOS • Closed Architecture = Predictability • Stability • Hardware/Software Integration • OS updates pushed out simultaneously • Android • Fragmentation of software and hardware • Many more devices on market • Commitment to accessibility not comparable

  14. Common Mobile Assistive Technology • Screen Reader • Magnifier • Color Settings • Text Settings • Captioning & Video Description • LED/Vibration Alerts • Switch Control

  15. W3C First Public Working Draft(Mobile Accessibility Taskforce)

  16. UAAG 2.0 • UAAG 2.0 (User Agent Accessibility Guidelines) • Related to Mobile browsers and native apps • Reference for Mobile Accessibility • Provides guidance on mobile user interfaces • URL: http://www.w3.org/TR/UAAG20/

  17. Perceivable • 2.1 Small Screen Size • 2.2 Zoom/Magnification • 2.3 Contrast

  18. Operable • 3.1 Keyboard Control for Touchscreen Devices • 3.2 Touch Target Size & Spacing • 3.3 Touchscreen Gestures • 3.4 Device Manipulation Gestures • Placing buttons where they are easy to access

  19. Understandable • 4.1 Changing Screen Orientation • 4.2 Consistent Layout • 4.3 Positioning important page elements before the page scroll • 4.4 Grouping operable elements that perform same action • 4.5 Provide clear indication that elements are actionable • 4.6 Provide instructions for custom touchscreen and device manipulation gestures

  20. Robust • 5.1 Set virtual keyboard to type of data entry required • 5.2 Provide easy methods for data entry • 5.3 Support the characteristic properties of platform

  21. Mobile AppsDemonstration

  22. Fortune 500 Apps Under Review • Walmart • Target • Home Depot • Office Depot • Wells Fargo

  23. Mobile Accessibility Resources • W3C Mobile Web Application Best Practices • http://www.w3.org/TR/mwabp/ • W3C Wiki: New WCAG 2.0 Techniques • http://www.w3.org/TR/mwabp/ • http://www.w3.org/WAI/GL/mobile-a11y-tf/wiki/New_WCAG_2.0_Techniques • W3C Mobile Accessibility Task Force • http://www.w3.org/WAI/GL/mobile-a11y-tf/ • BBC Mobile Accessibility Guidelines • http://www.bbc.co.uk/guidelines/futuremedia/accessibility/mobile/about

  24. Mobile Accessibility Resources-2 • Paul Adam Site (Presentations) • http://pauljadam.com/#/presentations • AppleVis • http://applevis.com/ • Android Access • http://androidaccess.net/

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