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Committee or Person Presenting Date MM/DD/YYYY

Commonwealth of Massachusetts Statewide Strategic IT Consolidation (ITC) Initiative IT Consolidation Working Group Discussion Document. Committee or Person Presenting Date MM/DD/YYYY. Agenda. 1. Recap Phase 3b (Current) Workplan. We Are Here. We Are Here. We Are Here.

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Committee or Person Presenting Date MM/DD/YYYY

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  1. Commonwealth of Massachusetts Statewide Strategic IT Consolidation (ITC) InitiativeIT Consolidation Working Group Discussion Document Committee or Person Presenting Date MM/DD/YYYY

  2. Agenda

  3. 1. Recap Phase 3b (Current) Workplan

  4. We Are Here

  5. We Are Here

  6. We Are Here

  7. 2. Overview of Phase 3c Workplan (1st Draft)

  8. Overview of 1st Draft of New Phase 3c Workplan • Please see separate handout Phase 3b Phase 3c • January – March 31, 2010 • As you review the status of the key milestones, please note: • Katie B. and Alex roll-off 3/31, Wednesday (next week) • April – July 1, 2010 (FY11 begins) • Handout is a 1st cut draft only • Please review and provide feedback by close of business 3/29, Monday • Email to Julia Richman (jurichman@deloitte.com), copying Ben Block (benjamin.block@state.ma.us) • As you review the status of the key milestones, please note: • Mark, Roy, Cathy, Julia roll-off on 5/28, Friday

  9. 3. ‘Day 1’ Critical Milestones

  10. What Will Program Success Look Like on ‘Day 1’ (July 1st)? • Key Benefits • Efficiency • Effectiveness • Information Security 1. Program Management: Fully transitioned to Commonwealth as Primary Owner Secretariat IT Svcs Commonwealth IT Infrastructure Svcs Commonwealth Svc Excellence • 2. IT Sourcing Strategy • 3. Helpdesk Services consolidated • ANF, EOEEA, EOHED, EOPSS • 4. Desktop/LAN Services consolidated • ANF, EOEEA, EOLWD • EOHED, EOPSS (initiated) • 5. Website IA portalized • EOE (1 agency), MassDOT • 6. Application Services consolidated • EOEEA, MassDOT • 7. Data Center Services • Server virtualization architecture developed • EOHHS data center pilot completed • Consolidation plans synchronized • Security Architecture developed • 8. Network Services • EOHHS VoIP solution implemented (75%) • Telecom savings realized for EOEEA • Network backbone / MBI TBD • 9. Email & Directory Services • MassMail eJournaling & archival strategy complete and solution deployed • DIA, CHSB, MassDOT on MassMail • Active Directory Strategy developed & approved • 10. Service Excellence • Product mgmt options & cost revenue scenarios developed • FY11 rates for ITD svcs developed & approved by ISB • FY11 Svc Catalog updated • New helpdesk tool contract finalized; implementation plan developed; implementation in progress 11. IT Governance • Benefits tracking measurement and reporting process rolled-out across remaining 6 Secretariats • Coordination processes between CIO Cabinet, ISB, TGB, ESB implemented 12. IT Finance • Secretariat Financial ISAs dissolved; SWCAP approved; DCAPs developed and approved • SCIO oversight of IT spend through MMARS workflow implemented in selected Secretariats 13. HR/Talent • Wave 1 EOHHS staff transition to ITD initiated; CIAT updated and loaded into web-based tool • IT workforce trained on ITIL; IT Learning Program Plans developed • Program communications transitioned to Commonwealth as Primary Owner • Regular IT Consolidation Roadshows with agency business stakeholders in place 14. Communications

  11. Critical Milestones for ‘Day 1’ (7/1/2010) • Please see separate handout

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