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DOCLINE Update

This document provides an update on the current state of DOCLINE, including recent enhancements, changes in progress, and upcoming development plans. It also includes statistics on DOCLINE libraries, fill rates, delivery methods, and average time to fill requests. Additionally, it highlights the new features introduced in DOCLINE versions 2.7, 2.8, 3.0, and 3.1, as well as the plans for future releases.

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DOCLINE Update

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  1. DOCLINE Update Medical Library Association 2007 Philadelphia, PA Maria Elizabeth Collins National Library of Medicine, NIH/HHS

  2. Agenda • DOCLINE today • Recent enhancements • Changes currently in progress • Upcoming development plans

  3. DOCLINE Today • 3,166 libraries participating • Over 1.47 million serial holdings records • 2.31 million ILL Requests in FY06 • Fill Rate is 92.2% • Average number of routes is 1.24

  4. DOCLINE Libraries (Federal and special libraries)

  5. ILL Requests

  6. Network Delivery Methods 40 Day Snapshots

  7. Network Delivery Methods 40 Day Snapshot

  8. NLM Delivery Methods 40 Day Snapshot

  9. DOCLINE Routing • 84% of requests completed on first route • 96.5% of requests completed on second route • Only 3.5% of requests require more than 2 routes • Average number of routes = 1.24

  10. A Day in the Life … 8,566 requests were completed on 5/10/2007 • 25% were completed in less than 3 hours • 36% were completed in less than 6 hours • 70% were completed in less than 24 hours • 92% were completed in less than 48 hours • Average time to fill a normal request = 0.89 days • Average time to fill a rush request = 0.31 days • Average time to fill an urgent request = 0.15 days

  11. DOCLINE Fill Rates

  12. DOCLINE 2.7 (March 2006) • Fill rate improved 1% to 92.2% • Routing by library group • Total: 1,144 • FreeShare: 520 • Service Level • Rush: 1,740 providers (86.7% fill rate) • Urgent patient care: 566 providers (89.5% fill rate) • Multiple delivery methods • Refer On

  13. DOCLINE 2.8 (June 2006) • Cosmetic improvements to LD Ordering • Ability for libraries to remove Loansome Doc patrons from their patron list display • Improvements to Loansome Doc registration • Limit search results to libraries serving the public by default • Greater visibility to “Contact Library” • Ability to require an “authorization code”

  14. Institution Update - LD

  15. LD Registration

  16. DOCLINE 3.0 (October 2006) • LinkOut information in Borrow • Display library holdings in Borrow • Display PMC author manuscripts in Borrow • Ability to individually review retired requests • Annual report of titles filled by institution • EFTS file builder

  17. EFTS File Builder

  18. ISO ILL Protocol • DOCLINE ended support Jan 2007 • Only 3 libraries converted to protocol • Very labor intensive • Difficult to scale • Standard currently up for re-affirmation vote • DOCLINE looking for other opportunities

  19. DOCLINE 3.1 (April 2007) • User account creation and maintenance (RMLs and NLM) • NLM administrative functions • Single lend – ability to view / print receipt • Library Groups in Routing Table report • Ability to set mail delivery = No

  20. Housekeeping • Review institution record • Address and contact info • Services & Fees • DOCLINE Options • Borrowing preferences • Routing Table & M/A/N Map • Delivery Methods • Loansome Doc Options • Registration • Delivery methods • Review serial holdings

  21. Plans for the future

  22. DOCLINE 3.2 (Summer 2007) • Technical release • Preparation for Oracle 10g • Security upgrades • PubMed technical changes • SSL for DOCLINE • https://docline.gov • Automatic redirect from http://docline.gov

  23. DOCLINE 3.3 (Fall 2007) • Optional email notification when a request routes to your library • Separate Yes/No settings for Normal, Rush, Urgent • Email delivery address • Borrow / Manual • Alert users to other request options • Remove NLM UI and call number fields • Requests by library group membership report

  24. Proposed Report PAUMMM as Borrower Lenders: Requests Filled Fill Rate • ABCD 60 50 83.3% • FreeShare 80 75 93.75% • All others 50 45 90.0% • Totals: 190 175 92.1% PAUMMM as Lender Borrowers: Requests Filled Fill Rate • ABCD 50 45 90.0% • FreeShare 100 90 90.0% • All Others 200 175 87.5% • Totals: 350 310 88.5%

  25. DOCLINE 4.0 (Future…) • Requests & Serial Holdings • Efficiency • Time is money and libraries do not have enough of either • Ease of use • E-journals • Embargos • ePub ahead of print • Licensing restrictions • Diverging content • Interoperability with 3rd party systems

  26. DOCLINE Best Practices • Etiquette guidelines – user suggestions • Software guidelines • Accurate institution record • Borrow • Use software options • Use correct request method (avoid Manual) • Receipt in a timely manner • Lend in a timely manner • Update DOCLINE accurately (delivery methods!) • Update DOCLINE after actual fill & same day

  27. Learn More • NLM Online Update • Monday Sunrise Seminar 7:00am • Grand Ballroom, Salons A and B • PubMed, LinkOut, Indexing, MedlinePlus, etc. • Analysis of DOCLINE ILL data from FY2005 • EFTS Users Group Meeting • Monday, 2pm – 3pm • Rooms 309 and 310

  28. Talk With Us • NLM Booth • Sunday, 4pm – 5pm • Monday, 10am - 12pm • DOCLINE Team Members at MLA • Deena Acton • Maria Collins • Barbara Nicholson

  29. Questions & Answers

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