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This presentation provides an overview of ICASA's activities and achievements in the 2008/2009 fiscal year, including mandate, structure, regulatory projects, operations, licensing, markets and competition, engineering and technology, consumer affairs, legal and CCC, communication and international relations, human resources, administration, information technology and services, and finance.
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Annual Report 2008/2009 Presentation for Select Committee on Public Enterprises 28 Oct 2009
Introduction • Mandate • Structure • Council regulatory projects • Operations • Licensing • Markets and Competition • Engineering & technology • Consumer Affairs • Legal & CCC • Communications &International Relations • Human Resources • Administration • Information technology & services • Finance
Mandate • ICASA Act • EC Act • Postal Services • Constitution • PAJA • PFMA
Structure • Chairperson • Council -7 • CEO • General Managers -9 • Senior Managers – 15 • Managers – 39 • General Staff 261 TOTAL STAFF : 335
ICASA Mandate Strategy 2009 - 2012 Strategic Goals Business Intelligence Liberalisation Service Delivery Strategic Alignment Regulatory Certainty Operational Goals Develop Integrated ICASA Implementation Plan Plan Project Resourcing & Governance Engage Stakeholders and Implement Plan ICASA Corporate Scorecard & Measurements
Council Regulatory Projects • Licensing : Major accomplishment • Licence Conversion • 96 Class Community • 3 Class Low Power Sound Broadcasting • 1 Class Community TV • 13 Individual Commercial Sound Broadcasting • 1 Individual Subscription Broadcasting • 1 Individual Commercial Free to Air • 3 Individual Public Broadcasting • 18 Public Sound • 534 Individual ECS &ECNS • Spectrum licences
Licensing : Published Regulations • Licence fees • Licensing process and procedures • Licence exemptions • SAPO licence
Markets and competition • Regulations • Development of a competition framework • Development of Must Carry Regulations (Subscription services) • Universal Service & Access Fund • Digital Migration • National Elections regulations • Draft Advertising regulations • Unreserved Postal Services
Engineering and Technology Regulations • Draft Radio Frequency Plan • Radio Frequency Identification regulations • Findings document on High Demand Frequencies • Draft Terrestrial Broadcasting Frequency Plan
Consumer Affairs Regulations • End User Subscribers Service Charter • Regulation on conveyance of mail • E-rate • 112 Emergency
Operations Licensing : Licensing of USALS : 25 licences Trial licences for Digital Migration Registration of Courier Companies in the unreserved postal services Compliance Monitoring in all provinces Customer care standards Postal Delivery point rollouts Postal infrastructure roll-out
Operations(cont...) Competition and market analysis Filed 36 Interconnection agreements Economic Analysis Telkom tariff regime Postal tariff regime COA/CAM Processed Numbering Applications Discussion paper on def of Universal service & access Postal market study
Engineering and Technology • Radio Frequency spectrum management • Radio frequency spectrum licensing • Processed 6089 new applications • Processed 39658 renewals • 2053 new type approval applications of which 1826 were licensed and renewed 1411
Consumer Affairs • Processed 2155 complaints (incl. billing, faulty handsets, no. portability, postal) • Conducted public education and awareness road shows • Est. of consumer representative forum • Monitoring of Consumer protection regulations
Legal Division • Litigations on non-regulatory matters (1) • Litigations on labour matters (2) • Litigation regulatory matters (13)
Communications and International relations • International Telecommunications Union • Universal Postal UnionPU • PAPU • CRASA • SAPRA • SABA • Assoc of African Regulators
ADMINISTRATION • Developed administration Business Processes • Registry • Security & Access Control • Asset Management • Record & Document Management
HUMAN RESOURCES • Total staff: 335 with • 57% Males, 84 PDI, 6 Differently-abled • Filled 58 out of 59 vacancies • Revised Employee relations policies • Overtime • Remuneration • Employee Studies Assistance Scheme • Disciplinary code and procedures
INFORMATION &TECHNOLOGY • Implemented Mimecast email management service (security & corporate identity) • Implemented firepass remote access • Provided IT infrastructure for training room • Updated a DATA Recovery Plan • Implemented and Asset Tracking system for computers • Established a Rightfax solution
FINANCE, RISK & AUDIT • Total budget: 247 million • No qualified report from Auditor General • Corrective Action: internal controls • An internal audit function has been set-up to co-ordinate operational and financial units