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Averting Disaster Leslie VanSant Global Emergency Group, LLC Weekend In Boca 8 December 2009

HUMANITARIAN RESPONSE SUPPORT LOGISTICS SERVICES STRATEGIC CONSULTING TRAINING SERVICES COMMUNICATIONS CONSULTING. Averting Disaster Leslie VanSant Global Emergency Group, LLC Weekend In Boca 8 December 2009. Part 1 Hazards and Risk Planning. Agenda.

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Averting Disaster Leslie VanSant Global Emergency Group, LLC Weekend In Boca 8 December 2009

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  1. HUMANITARIAN RESPONSE SUPPORT LOGISTICS SERVICES STRATEGIC CONSULTING TRAINING SERVICES COMMUNICATIONS CONSULTING Averting Disaster Leslie VanSant Global Emergency Group, LLC Weekend In Boca 8 December 2009

  2. Part 1 Hazards and Risk Planning Agenda HUMANITARIAN RESPONSE CONSULTING

  3. Why is it so important to have a business disaster plan? • Maintaining business continuity is critical for success • In larger sense, getting back to business is good business • The greater community network HUMANITARIAN RESPONSE CONSULTING

  4. What are my hazards?What is my risk? Hazards are things we can’t stop from happening, but we can mitigate their impact. Risks can be avoided through planning and awareness. The challenge is learning to recognize risk and where our business is vulnerable. haz⋅ard: [haz-erd] an unavoidable danger or risk, even though often foreseeable Risk: [risk]: exposure to the chance of injury or loss HUMANITARIAN RESPONSE CONSULTING

  5. Case Study Review • What are the possible hazards? • What are the risks? • What is the affected community network? HUMANITARIAN RESPONSE CONSULTING

  6. Case Study: Non-Profit Animal Shelter Hatty is the president and founder of a Boise City, OK, non-profit that operates a shelter for small and large animals. The facility sits on 5 acres near a river, on donated property. Currently 15 cats, 10 dogs, 2 hamsters, 1 rooster, 1 iguana, 1 alpaca and 2 pot-bellied pigs are in residence. The shelter can house up to 30 cats, 25 dogs and other animals accepted based on available space. Shelter maintenance, animal care and support is performed primarily by volunteers. Hatty has a relationship with a local Pet Smart store that serves as a collection point for donated animal food. Many area veterinarians offer reduced rates or donate services to the shelter animals. Following a recent power outage after a storm that lasted for 3 days, a generator was donated to the shelter. HUMANITARIAN RESPONSE CONSULTING

  7. Case Study: Small BusinessLogistics Firm Ian owns a regional logistics and supply company in Northern Florida. His primary client is a major food supplier that services schools, hospitals and assisted living facilities across the state, straddling I-75 and I-10. From Ocala to Jacksonville to Tallahassee, the company ensures guaranteed on-time delivery. Ian’s company also warehouses perishable and non-perishable items. He has a cold storage facility of 2 million sq ft. 20 drivers and 15 trucks deliver an average 240 tons per week to more than 80 facilities. Retired USMC Sgt., Ian hires mostly veterans including several recently returned from Iraq. An office staff of 10 runs the administration, sales and HR. HUMANITARIAN RESPONSE CONSULTING

  8. Case Study: Small BusinessIT Services Mary and her husband own a technology firm outside Washington DC in semi-rural Virginia. The firm holds a number government contracts for service to networks and pcs, hosting email and websites; while also serving a number of local businesses and non-profits. When the firm purchased a new office suite, they installed a generator to ensure the power supply. Many of the staff are often on a job site, but a core (5) are in the office daily. Mary runs the company and manages her family. She is often away from the business taking her son to ice hockey events. Jean assists Mary in the administration of the company. HUMANITARIAN RESPONSE CONSULTING

  9. Business Disaster Planning Set baselines: • What required for 25% capacity? 50%? 75%? • Establish and distribute safety protocols. • Who performs mission critical tasks? • How is this communicated? Set goals: • Maintain employee loyalty. • Grow customer satisfaction. • Grow business. HUMANITARIAN RESPONSE CONSULTING

  10. Where are you vulnerable? • Determine vulnerability through system analysis. • List business critical functions. • Review organizational chart • External vulnerability network • Define community and prioritize HUMANITARIAN RESPONSE CONSULTING

  11. People First Review organization • By title, function, name, priority Internal Communication • What are protocols Support • How can you support employees, the community, while maintaining business and customer expectations? HUMANITARIAN RESPONSE CONSULTING

  12. Organizational Chart by Title

  13. Organizational Chart by Function

  14. Organizational Chart by Name

  15. Key Staff List

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