1 / 11

Moving to Bp Management

Moving to Bp Management. Presenter: Matthew Whitehead Customer Support Manager, Team Bp. What you can expect .

willa
Download Presentation

Moving to Bp Management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Moving to Bp Management Presenter: Matthew Whitehead Customer Support Manager, Team Bp

  2. What you can expect • Best Practice Clinical & Management provides a much faster user experience, seamless appointment book and patient record integration, and better communication between doctors and front desk staff. • Easier MBS and DVA schedule updates • Faster and easier Medicare/DVA bulk billing facilities • Experienced support team to handle most advanced billing inquiries Bp Sunshine Summit 2014

  3. What you should consider when moving • When does your existing product expire? • What permissions do team members require? • Does your team have relevant training? • Notify Medicare that you are changing products • Let them know your new Minor ID provided by Best Practice • How will you claim for items that cannot be claimed again within 12 months? • What reports do you require for your practice? • Does your practice require custom fees for MBS Items? • Setting up the appointment book prior to ‘going live’ Bp Sunshine Summit 2014

  4. Training considerations • Appointment book workflow is essential • Understanding appointment status’s • Printing ‘day sheets’ and other necessities • Creating accounts efficiently • Online Claiming workflow • Handling rejections • Set sending and receiving routines • Finding outstanding accounts – the ‘debtor’ list • Management Reports Bp Sunshine Summit 2014

  5. Notifying Medicare – ‘Cool Down’ period • Fill out all relevant Medicare forms well in advance using Minor ID obtained from the Best Practice Relationship Team • Request to be transferred at least 1 week prior to ‘going live’ • Batches sent under old software require ‘cool down’ period to receive and process payments • No new batches should be created in old software within ‘cool down’ period • New vouchers/accounts should be created in Bp once cool down period begins. Bp Sunshine Summit 2014

  6. Keeping old software for reference • It is strongly recommended to keep the old software product installed to refer to when creating new accounts for existing patients. • Common items that require reference are care plans and health assessments. • Debtors will need to be followed up from old product, however payments must be receipted within Best Practice – re-create old account in Bp to process payment. • Do not update old software or attempt to use any Medicare or DVA services in old software. Bp Sunshine Summit 2014

  7. Financial Reports • Reports are different between each software product available on the market. • From existing reports being used by the practice, match up reports supplied within Best Practice. • Contact your bookkeeper, practice manager, or accountant on what is required from reports to pay practice staff. • Contact Bp Customer Support Team for assistance prior to going live. • Third party software is available to assist with exporting data directly to MYOB and other software • Practice Accounts • OzBiz Solutions • Who has access to reports? • Solo doctors can be granted individual reports for themselves if required Bp Sunshine Summit 2014

  8. Practice fees and custom items • Part of the setup routine is to add and configure your practices items. • Individual fees can be customized for each MBS item or schedules can be created to cater for different fees. • Schedules can be based off percentage or set dollar values • MBS Schedule fees cannot be updated manually • MBS fees are updated through Bp Data Updates (visit bpsoftware.com.au for more info) • MBS Items that have a set practice fee must be updated manually every time new MBS schedules are released. • Custom items must be added for items that are not part of the Medicare schedule – i.e Hand Cream, Vaccines provided, Work Cover Items etc. Bp Sunshine Summit 2014

  9. Appointment Book Setup Bp Sunshine Summit 2014

  10. Appointment Book Setup • Apart from training and fee setup, the appointment book is an essential item required for practice operation. • ‘Layouts’ can be used to separate users in the appointment book • Sessions must be setup for each doctor • Session lengths are based on common appointment lengths set within Setup > Configuration • Practices with Doctors working 12 minute sessions cannot have 10 minute sessions setup at the same time • SMS appointments are available within Best Practice Management • Additional cost for SMS ability (contact Bp Relationship Team for further info) • Internet bookings can be made by using third party software • ClinicConnect • Appointuit • DocAppointments • HealthEngine Bp Sunshine Summit 2014

  11. This session’s over. (But we’re still here for you) For assistance, please visit www.bpsoftware.com.au You can contact our Customer Support Team on: (07) 4155 8800 (07) 4153 2093 support@bpsoftware.com.au Bp Sunshine Summit 2014

More Related