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Discover essential strategies to conduct evaluation sessions effectively, covering faculty expectations, organizational subtext, common biases, and lessons learned for a fair and constructive process. Learn key questions to consider and how to deliver feedback with clarity and fairness.
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Surviving Evaluation Season Joy A. Clay Associate Dean, Interdisciplinary Studies Fall 2009
Organizational Subtext of Evaluations • Faculty Member’s Expectations • Department’s Purpose • Institution’s Purpose/Requirements • College • University • TBR
Tips for Conducting Effective Evaluation Sessions-Buller • Keep good and timely records. • Prepare for the Evaluation Session itself. • Set the stage. • Take your time. • Give specific examples and benchmarks. • Repeat and clarify the message. • Be aware of subtext from body language and choice of words. • Record in writing the central message. • Be forward looking.
Key Questions to Consider for the Evaluation Process-Buller* • What do I want to convey? • Am I adequately prepared to be specific in my criticism as well as my praise? • Overall, will the process be constructive even when addressing areas of improvement? • Was I forward-looking and clear about future goals?
What are common sources of bias? Certo • Harshness vs. Leniency • Central tendency • Proximity • Similarity • Recency syndrome • Halo effect
Lessons Learned about the Evaluation Process • Be as objective as possible • Measure against communicated goals • Align the assessment to specifics about the role, responsibilities of the position • Be evidence-based (data & observation) • Take into account what might be outside the employee’s control • For difficult sessions, be especially factually and emotionally prepared
Conclusion • People do want to know how they are doing. • Be grounded, firm and fair. • Be participative about setting goals. • It’s about the process and the outcome. • Reinforce performance and advise on remedies. • Be systematic, organized, and focused. • Align the amount of information with purpose. • Finish all on time and upload correctly!
Sources Jeffrey L. Buller. (2006). The Essential Department Chair: A Practical Guide to College Administration. Bolton, MA: Anker Publishing, pp. 81-93. Samuel C. Certo. (2008). Supervision: Concepts and Skill-Building. Boston: McGraw-Hill, pp. 486-489.