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Cleanliness is indeed next to godliness

Cleanliness is indeed next to godliness. Do not take it lightly This is a very serious matter. Measuring Cleanliness. Quiz (Everyone to write down your hotel’s cleanliness score for the month of December & YTD. (session one)

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Cleanliness is indeed next to godliness

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  1. Cleanliness is indeed next to godliness • Do not take it lightly • This is a very serious matter

  2. Measuring Cleanliness • Quiz • (Everyone to write down your hotel’s cleanliness score for the month of December & YTD. (session one) • What is the brand average cleanliness score, if you are branded hotel? (Session two) • How do you measure cleanliness? • What Cleanliness means to you? • If you score less than 90%, then it is dirty!

  3. Keys to Success • Your Hotel VS Comp set • Difference between you & Four Seasons • Key Initiatives • Consistency • Trust • Stay-over clean

  4. Keys to Success • INSPECT what you EXPECT • Non-Negotiable • Incentives • Commitment • Goal Setting • Compromise

  5. What Is • Good to Great • Stockdale Paradox • Best Practices

  6. How is your Hotel Performing? Cleanliness & Service Scores

  7. How is your Hotel Performing? Cleanliness & Service Scores

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