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Ucsf human resources Serving the Academic and Staff Community

Ucsf human resources Serving the Academic and Staff Community. School of Medicine Faculty Council, June 21, 2012. Agenda. Progress to Date Human Resources Advisory Board UCSF HR Priorities for FY12-13 Questions. Progress as of June, 2012.

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Ucsf human resources Serving the Academic and Staff Community

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  1. Ucsf human resourcesServing the Academic and Staff Community School of Medicine Faculty Council, June 21, 2012

  2. Agenda • Progress to Date • Human Resources Advisory Board • UCSF HR Priorities for FY12-13 • Questions

  3. Progress as of June, 2012 • Consolidated into a single integrated organization comprised of 175 staff and academic personnel • 5HRService Centers Live comprised of “teams” that focus on service delivery to departments; and that provide consultative and transactional services for matters relating to staff HR and academic personnel • Academic Affairs and HR Specialty Centers that focus on campus-wide constituents to ensure compliance with AP and HR policy; and also provide best practice advice, develop and deliver programs • Introduced enabling technology to support shared services, including the HR Service Request System to initiate service requests and track status/performance and the MPM that performs complex calculations for health science faculty and streamlines funding changes • Reduced overall cost of delivering academic and HR services • Initiated standardization of all staff and academic practices

  4. UCSF Human Resources Advisory Board • Provide input on service levels and service delivery • Advise on new and/or anticipated customer needs and requirements • Provide input on budget • Ensure alignment with UCSF-wide goals

  5. UCSF Human Resources Advisory Board • Membership • Nine representatives from across campus • Worked with Deans’ offices, control points and academic senate to determine representatives • Vice Provost, Academic Affairs and Senior Vice Chancellor, Finance and Administration are sponsors • David Gardner is academic senate representative

  6. UCSF HR Priorities FY12-13 • Customer Service and SLAs • Satisfaction Survey • Process and Procedure Refinement • Internal between specialists and generalists • External between UCSF HR and our customers • Enabling technology • Reporting • Funding Model for FY 13-14 • Functional Areas - Focused Improvement • Employment/Recruitment • Learning & Development

  7. Questions?

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