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Honeywell Fire & Gamewell-FCI SAP Implementation & E-commerce Overview

Learn about significant investments in SAP implementation with e-commerce features. Discover customer benefits, changes, and training resources. Enhance planning, tracking, and customer service. Access new global customer documentation and tools.

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Honeywell Fire & Gamewell-FCI SAP Implementation & E-commerce Overview

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  1. New Gamewell-FCI BuyerSAP Based e-commerce

  2. Agenda • SAP Implementation • Customer benefits • Changes • E-commerce training resources • E-commerce overview

  3. Significant Investment in Infrastructure and Planning • Solid History in Development and Implementation • Five years of development history by Honeywell ACS functional expertise • 77 successful Deployments across ACS; 7 of the largest factories in Life Safety including St Charles & Juarez • Represents Over $3.2 Billion in external revenue (ACS) • Over 8000 Heavy Transaction Users • HLS Solution – • Utilized Northford, Westwood and Woodbridge functional team of experts to lead the deployment • Over 10 months of work by dedicated team of 30+ HLS individuals plus Global ACS resources building the solution • Developing standardized HLS processes (where possible) across all sites (i.e. Returns process)

  4. Customer Benefit • Improve • Planning and tracking • Scheduling of orders • Increased reliability of information • Better Customer Service • Opportunity to increased integration through e-Commerce

  5. Changes • New Global Customer Numbers • New Global Customer facing Documentation • Order Acknowledgements • Packing List • Invoice and Statements • RMA return labels • Variant Configuration Tool (FocalPoint) • Delivery Date – Your Dock Date • E-Commerce

  6. E-commerce training resources:http://www.honeywellfire.com/sap/gwfcibuyer.html

  7. New Gamewell-FCI Buyere-Commerce

  8. New eCommerce Overview • Supports same functions as current site • Standard orders (no rush/expedited orders) • Multiple ship-to addresses (must be set up in system like today) • Enhancements • Robust search function and catalog browsing • Easier to identify, download, and print invoices, orders, etc. • More accurate product availability information – quantity, date • New features • Excel template for uploading of orders directly to the site • Specify requested delivery dates • Specify ship complete or partial delivery – per order, per line

  9. Login screen

  10. Welcome screen

  11. eCommerce Main Page Browse and search Recent history – orders, invoices, etc

  12. Search transactions Search for orders, invoices

  13. Search transactions Select status

  14. Search transactions Search date range

  15. Search transactions Enter document number (optional)

  16. Search transactions Download a spreadsheet of all transactions Click the link to view document

  17. Browse product catalog Catalog structure follows your Price Book

  18. Product search Search our part number or your part number

  19. Product search Fuzzy/wildcard Search

  20. Product Search Click here to view additional info Add directly to your cart

  21. Pricing and availability check See availability for the qty you need Check pricing

  22. Order Entry screen Enter PO and additional description (optional)

  23. Order Entry screen Select a ship-to location

  24. Order Entry screen Specify your shipment method

  25. Order Entry screen Specify your requested delivery date *YOUR DOCK DATE*

  26. Order Entry screen Indicate if you want your lines or order to ship complete

  27. Order Entry Screen Check if you want to put order on hold for your CSR to review Add general instructions, delivery instructions

  28. Cart upload Download Excel template Click update Browse to your local file

  29. Shopping Cart Type materials and quantities directly Expand line item detail

  30. Shopping Cart Change ship-to location at line item level Change requested delivery date at line item level Mark line as ship complete

  31. Shopping Cart Click here to start check out process Your total order value always viewable here You can save as an order template See Your total price per line, and per item

  32. Confirm your order Shipping and taxes are not visible here; they will only be viewable on the invoice

  33. Submit order Check to accept T&Cs; Submit Order

  34. Order confirmed Here is your order number; If you need to make changes to the order, contact your CSR and reference this order number

  35. View Current/Past Order Status View overall status

  36. View Current/Past Order Status – Line Item Summary View line item status, your expected dock date, and remaining order quantities

  37. View Current/Past Order Status – Line Item Detail View line item detail, including delivery and invoice information

  38. View Current/Past Order Status - Delivery See the tracking number for that line item – will bring you to UPS/FedEx website

  39. Questions E-commerce Support Pamela.Frost@Honeywell.com 203-484-6592 Customer Service 1-800-606-1983

  40. E-commerce training resources:http://www.honeywellfire.com/sap/gwfcibuyer.html

  41. Thank You A recording of today’s webinar will be posted online at: http://www.honeywellfire.com/sap/gwfcibuyer.html

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