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Focus Questions. What is nonverbal communication? To what extent can we read others’ nonverbal behaviors? How does nonverbal communication regulate interaction? How does nonverbal communication express the balance of power between people?
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Focus Questions • What is nonverbal communication? • To what extent can we read others’ nonverbal behaviors? • How does nonverbal communication regulate interaction? • How does nonverbal communication express the balance of power between people? • How does nonverbal communication express cultural values? • What does silence mean? Nonverbal Communication
Nonverbal Communication • Actions speak louder than words! • Facial expressions • Eye contact • Body postures • Physical Objects • Utterance • Others… Nonverbal Communication
Principles of Nonverbal Comm. • Account for 65-93 % of meaning in communication • Nonverbal comm. can be ambiguous • Spreading fingers → V →Victory;Peace • Nonverbal comm. interact with verbal comm. (5 ways) • Repeat, highlight, complement, contradict, substitute Nonverbal Communication
Principles of Nonverbal Comm. (2) • Nonverbal comm. can regulate interaction • Cues for speaking and silence • Can establish relationship-level meaning • 3 dimensions: Responsiveness, liking, power • Reflects cultural values • Most nonverbal comm. isn’t instinctual but learned thru socialization • Time consciousness; Study of “touching” p.130 Nonverbal Communication
9 Types of Nonverbal Behaviors • Kinesics (Body positions & motions & face) • 1968 Olympics incident (gloved fist - see next slide) • Haptics (Physical touch) • Babies in healthy & disturbed families • Physical appearance • Height, skin color, size • Fortune reading • Artifacts (personal objects) • Identity: lace, color • functional for male Nonverbal Communication
Gloved Fist as a Sign of Black Unity • 1968 Olympics in Mexico City • Tommie Smith & John Carols as Gold & Bronze • US team expelled • Martin Luther King: I have a dream… Nonverbal Communication
9 Types of Nonverbal Behaviors (2) • Proxemics (personal space) • Environmental factors • Music, light in restaurants • Chronemics (perception & use of time) • Paralanguage (vocal qualities) • Silence Nonverbal Communication
Guidelines for Effective Nonverbal Communication • Monitor your nonverbal communication • Be tentative when interpreting others’ nonverbal communication • Personal qualification • Generalization issue • Contextual qualification • Settings, surroundings (home vs. conference room) Nonverbal Communication