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Simulation and the Learning Organization. Rob Bateman. History. Relentless progress since 1964 Simulators >>> Less programming Mainframes >>> Laptops Animation Range of applications Flowcharting Optimisation Project & portfolio management. Challenges. Cost (not ROI) Time
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Simulation and the Learning Organization Rob Bateman
History • Relentless progress since 1964 • Simulators >>> Less programming • Mainframes >>> Laptops • Animation • Range of applications • Flowcharting • Optimisation • Project & portfolio management
Challenges • Cost (not ROI) • Time • Data collection (& analysis)
Advantages • Complexity • Dynamic • Variability • Animation
Our Objective? Finding the (optimal) answer AND…
Our Objective? Finding the answer AND Learning about the system (and ourselves)
Our Objective? Peter Senge (1990) – The Fifth Discipline: The Art & Practice of the Learning Organization Learning underlies our ability to change Not new – Argyris, deGeus One person not enough (a Ford, Sloan or Watson) Knowledge management
Learning Organizations - Elements • Prisoners of our own thinking and experience • Our behavior not consistent with our theories • Mental models or “theories in use” • Tacit (below the surface) • Einstein: Our theories determine what we measure
Learning Organizations • Organizations that are able to change • Change requires organizational development • Overlooked (team building/cooperation) • Force mental models into the open – expose assumptions
A New Look at Simulation • Learning tool (“80% of the value” Pritsker) • Foster understanding, participation, dialogue • 5 Levels • Teaching new processes • Teaching new concepts • Facilitating participation • Empowering people • Expert-Local interaction
Building Shared Vision • Taking a step back – process focus (“No, the decision process”) • City Design • Land Use Decisions • Visualization >>> simulation (advantages)
Progress comes through… • “…getting out of our boxes.” Arbinger Inst. • Serious consideration for the input of others • “…that’s what I have been trying to tell you.”
Progress comes through… • “…getting out of our boxes.” Arbinger Inst. • Serious consideration for the input of others • “…that’s what I have been trying to tell you.”
Progress comes through… • “…getting out of our boxes.” Arbinger Inst. • Serious consideration for the input of others • “…that’s what I have been trying to tell you.”
A Cool Tool • Nagel “emancipatory operations research” • Mueller-Merbach – interdisciplinary teams • OR is about integrating knowledge • Inform, enlighten
Building Shared Vision Taking a new look at the process Get the answer Implementing the answer Building the organization
Simulation and the Learning Organization Questions??? robb@promodel.com