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Diversity Initiatives and Best Practices: Driving Organizational Success

Explore the significance of diversity initiatives in enhancing productivity, managing risks, and tapping into the spending power of minority groups. Delve into case studies from federal government, private sector, and state/local gov't. Uncover the key success factors and strategies used in achieving a diverse workforce. Leverage insights from diversity audits to understand prevailing diversity culture for sustainable growth.

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Diversity Initiatives and Best Practices: Driving Organizational Success

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  1. DIVERSITY INTIATIVES & BEST PRACTICES CHAPTER 2

  2. Organization’s Interest • Is a Productivity Issue • Adversely affects employee relations • Attitudes • Retention • Turnover

  3. Organization’s Interest • Is a Risk Management Issue • Negative Impact on profit earnings • Client dissatisfaction with service • Precursor to discrimination lawsuits

  4. Organization’s Interest • Rising Spending Power of Minority Groups • Latinos spend > $450 billion / year • $8+ billion / year in Dallas – Fort Worth • Internationally, minorities & women represent $1.3 trillion market

  5. FEDERAL GOVERNMENT • Changing Demographics impacts • WHO will deliver services • HOW services will be delivered • TO WHOM • Composition of the workforce

  6. FEDERAL GOVERNMENT • US Merit System Protection Board • Held 1st Symposium on Diversity • Leadership & H R Experts attended • 2 Panels: 1 focused on Policy issues, while other focused on Actions –what did or did not work

  7. Symposium Key Conclusions • Managing Diversity – All Managers must • Managing Diversity - Not a choice • Managing Diversity – Part of Efficiency • No Single Approach to Managing Diversity • Achieving diverse workforce and Managing Diversity must be concurrent

  8. PRIVATE SECTOR • Common Success Factors • CEO Support • Part of Strategic Plan • Specific to Organization • Inclusive of All Races, Cultures • Addresses Stereotypes, Prejudices • Total Accountability • Tracks Progress & Is Comprehensive

  9. STATE & LOCAL GOV’T • Best Practices Organizations had these factors in Common: • Formal Process in Writing • Human & Fiscal Resources devoted • Process integrated, ongoing & measurable • Efforts decentralized, sense of ownership • Training not limited to Managers • Compares performance to Private sector

  10. STATE & LOCAL GOV’T • Continued • Reviews and Monitors Progress • Recruiting & Retention linked to Performance • Accountability for results

  11. DIVERSITY AUDIT • Must know Purpose • Interview of Employees/Survey • Inspect Facility • Give Feedback • Determines prevailing diversity culture

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