Maximizing your enterprise storage investment IBM Tivoli Storage Resource Manager

1. Maximizing your enterprise storage investmentIBM Tivoli Storage Resource Manager

2. Agenda • Today’s storage management challenges • Customer’s storage initiatives • How SRM can help you achieve your objectives • What is SRM? • IBM Tivoli Storage Resource Manager • The Tivoli product portfolio • Any questions?

3. The storage management dilemma Which creates complexity e-business drives storage Centralization of storage resources Deployment of new technologies Proliferation of point products Lack of standards Explosion of transactions Rich media Next-generation Internet Pervasive access What customers need And so today, customers … Protect critical information assets Ensure application availability Improve storage resource utilization Simplify storage administration Cannot efficiently manage storage Lack information for decision making Face significant business risks Experience poor ROI

4. Customer initiatives • Server consolidation • SAN/NAS planning • Contingency planning • Service level agreement management • Avoiding SANs, living with DAS • Chargeback/cost control

5. Server consolidation • Proliferation of servers = cost, complexity, risk • 1 application = 3 to 5 servers • Management (e.g., DR) • Software licensing • “Rationalized” • Fewer, more powerful • Partitioning • Workload management

6. Server consolidation: Imperatives • Enterprise-wide inventory • Servers (OS versions, etc.), applications and data • Data storage assets • Plan for software license compliance – Identify processors, OSversions, etc.

7. Server consolidation: Imperatives (cont.) • Identify and prioritize critical data, applications • Identify non-critical data • Orphan files • Obsolete files • MP3, etc. • Update and automate data protection policies • Identify files not backed up • Storage consolidation

8. From server consolidation to storage consolidation “Although many organizations are consolidating servers to save money, we believe that even more money can be saved through storage consolidation and management. There are many hidden storage costs that can be controlled—dormant empty space that could be deployed elsewhere, space consumed by obsolete files, and runaway user growth. SRM tools are the most effective means of identifying these areas and an increasing number of IT organizations are deploying SRM tools for that reason.” — Phil Goodwin, Program Director, META Group, Inc.

9. SAN planning/migration: Imperatives • Identify the best applications to migrate • Mission-critical applications – Transaction processing – ERP • E-mail, groupware • Understand application data growth • Fastest growing applications • Understand used vs. allocated space • Ensure database files are not over-allocated

10. SAN planning/migration: Imperatives (cont.) • Identify most active file systems • Move for improved performance • Identify unused space • Set policies for reallocating unused space • Secondary storage • Understand usage, consumption trends • Better plan SAN partitions

11. Validate before you invest in SAN/NAS “Enterprises considering an investment in new storage technology [such as SAN or NAS] should implement a product like IBM Tivoli Storage Resource Manager to evaluate their current environment first and maximize their storage dollars before spending more on storage infrastructure purchases.” — Jamie Gruener, Senior Analyst for Storage, Yankee Group

12. Backup and recovery planning • Enterprise-wide inventory • Data storage assets (servers, disks, etc.) • Detailed server information (OS, version, etc.) • Filesystem information • Data storage policies • Identify critical data, applications • By application • By type (not MP3, PPT, etc.) • By access or modification times • Implement prioritized policies

13. Service level agreements • Report on availability, performance • Proactive • Proof • Manage the availability of your storage

14. Avoiding SANs — Living with DAS • Lower cost of monitoring utilization • Maximizing current utilization

15. SRM is the foundation layer “SRM is the foundation layer for building true enterprise-caliber storage management, as it is impractical to believe you can move forward strategically without a baseline understanding of exactly where you are tactically.” — Enterprise Storage Group, February 2002

16. SRM Definitions “SRM is a collection of automated tools that enable administrators to visualize a distributed collection of storage resources and provide insight information on those resources, which in turn allow the administrator to make intelligent, informed decisions about the usage of those resources.” — Enterprise Storage, Storage Resource Management Update Sept., 2001 “SRM is a component of an overall systems management infrastructure that improves application availability by reducing the number of storage-related outages, and minimizing the length of outages when they occur. SRM provides storage event management, capacity and performance trending, storage and SAN device configuration, andremovable media management, SRM can help synthesize a unified view of dispersed and heterogeneous storage deployments.” — Gartner Group Storage Resource Management for Distributed Systems, Nov., 1999 “Storage resource management software provides for the management of storage as a resource and includes such functions as device discovery, topology mapping, monitoring, reporting, and configuration managementand software that provides for storage area network (SAN) management, media management (such as tape libraries) and volume and file managementsolutions.” — IDC, Storage Software Submarkets Forecast and Analysis, 2001-2005

17. Tivoli’s definition of Storage Resource Management SRM is an active, intelligent, business-centric management solution for storage resources across the enterprise. SRM enables administrators to visualize their distributed storage network, report on resource utilization and establish management policies. Enterprise SRM must support heterogeneous storage environments, integrate with current and existing technologies and enable policy-based automation to simplify administration. Reduce costs Improve return on investment Reduce risk of application downtime

18. Storage resource management disciplines Monitor and report on storage capacity and utilization, forecast usage, charge- back, establish thresholds, manually or automatically provision storage Discover and report on storage resources, display topology of storage assets Display storage-related events, perform root cause analysis and event correlation, take manual or automated actions to recover from failures Display availability of storage resources, identify bottlenecks, report on problem trends, ensure data availability with protection/recovery techniques Monitor performance characteristics of storage resources, automatically or manually tune/throttle the system, uphold service guarantees

19. Can you answer these questions? • HOW will growth be forecasted? • WHY is storage growing? • HOW MUCH worthless data is being stored?

20. And these questions? • WHICH systems will be migrated to new technology? • HOW can storage inventories be kept up-to-date? • HOWMUCH of downtime is storage-related? • CANstorage policies be audited or enforced?

21. IBM Tivoli Storage Resource Manager IBM Tivoli Storage Resource Manager File systems DAS, NAS, SAN IBM Tivoli Storage Resource Manager for Databases Applications, Databases IBM Tivoli Storage Resource Manager for Chargeback Chargeback

22. Functional highlights MONITORS enterprise-wide, scheduled REPORTS enterprise-wide assets, databases, users and applications ALERTS policy violations, quotas exceeded, problems discovered Automatedcorrective actions CHARGEBACKstorage costs, produce invoices by usage or capacity

23. IBM Tivoli Storage Resource Manager • User quota violations • Wasted space analysis • Monitor disk space thresholds • Identify files NOT backed up • View storage load activity • Monitor disk health • Track storage availability • Perform capacity planning

24. IBM Tivoli Storage Resource Manager for Databases • Prevent database downtime • Predict tablespace failure due to space allocation problems • Reduce unnecessary space usage • Find allocated, but unused space • Perform capacity planning • Trend storage growth of specific objects • Plan network migration or SAN implementation • Identify the fastest-growing databases as candidates • Export storage data • Import into any application, such as accounting, chargeback or spreadsheet applications Oracle Microsoft SQL Server Sybase

25. IBM Tivoli Storage Resource Manager for Chargeback • Generate invoices • Users, departments, database instances /users • Totals automatically roll up • Invoice flexibility • File systems/databases • User usage • Computer/tablespace capacity • Export data for import into enterprise chargeback systems

26. SAMPLE TRIGGERS A file that has not been accessed in a user-defined length of time has been discovered Free space falls below a user-defined value An unrecoverable file is discovered Storage usage exceeds a user-defined value SAMPLE TRIGGERED ACTIONS Archive data in less expensive storage medium Delete files Backup /recover files Warn user of excessive data storage Provision new storage resources Policy-based Management Autonomic, problem-solving actions Event management using Triggered Action Facility

27. Getting control of storage resources: An example

28. Getting control of storage resources: An example (Cont’d)

29. Getting control of storage resources: An example (Cont’d)

30. Implementation and maintenance made EASY! • Implementation in less than an hour, not weeks • Storage metrics available immediately • Automated agent rollout • Download product updates “Storage Resource Manager from IBM was installed within 30 minutes and generated a capacity report to review our environment on the first day.” —Tom Sease, Technical Services Supervisor, Florida Power and Light

31. Architecture of Tivoli Storage Resource Manager HP/UX APACHE Microsoft Internet Information Server Tivoli Storage Resource Manager Server AIX Java Web Server Solaris Managed Storage Windows JDBC Data Access API Red Hat Browser Repository Microsoft Internet Explorer Netscape Oracle Microsoft SQL Server Sybase Novell Network Appliance

32. Benefits of Storage Resource Management • Reduce storage costs • Increase storage utilization • Eliminate wasted space • Manage more storage with the same staff • Single, enterprisewide view of heterogeneous environment • Automated, scheduled information delivery • Policy-based, automated problem identification, prevention, resolution (autonomic) • Consistent storage policies enterprisewide, across platforms • Ensure application availability • Detect and prevent space allocation problems • Business/application-centric management of storage resources • Prioritize applications/data for backup and recovery

33. The Tivoli Business Impact Management Portfolio Performance & Availability Business success dependent on IT availability • Integrated best practices for rapid ROI • Improve ROI with predictive service level management Configuration & Operations Efficiency through role-based configuration • Reduce costs • Gain automated control • Improve efficiencies BusinessImpactManagement Configuration& Operations Configuration& Operations Performance & Availability Core Services Security Storage Security Storage Security Align e-business and security • Mitigate risks • Consistently enforce policies • Reduce administration costs Storage Continuance through policy-based automation • Backup & recover information assets • Enhance business continuity • Accelerate ROI • Simplify storage management

34. The Tivoli Solution Portfolio in Detail SECURITY Identity Manager Access Manager for e-Business Access Manager for Business Integration Access Manager for Operating Systems Risk Manager Intrusion Manager Privacy Manager CONFIGURATION & OPERATIONS Configuration Manager Workload Scheduler Workload Scheduler for Applications Workload Scheduler for z/OS Remote Control PERFORMANCE & AVAILABILITY Service Level Advisor Business Systems Manager Enterprise Console Monitoring for - Applications - Business Integration - Databases - Messaging and Collaboration - Web Infrastructure - Transaction Performance - Security and Edge Services NetView, NetView for z/OS Switch Analyzer NetView for TCP/IP Performance NetView Performance Monitor Web Site Analyzer STORAGE Storage Manager Storage Manager Enterprise Edition Storage Manager for Application Servers Storage Manager for Databases Storage Manager for ERP Storage Manager for Hardware Storage Manager for Mail

35. Questions?