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Satellite Operations Center Emergency Management Update & Exercise Review

Satellite Operations Center Emergency Management Update & Exercise Review. 4/3/2009. Topics. Exercise Review EOC Lessons SOC Lessons Communications BAT Training SCERT Training Additional EM Projects. Field Exercises. BAT - 11 SOCs participate SCERT - 33 members participate

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Satellite Operations Center Emergency Management Update & Exercise Review

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  1. Satellite Operations CenterEmergency Management Update& Exercise Review 4/3/2009

  2. Topics • Exercise Review • EOC Lessons • SOC Lessons • Communications • BAT Training • SCERT Training • Additional EM Projects Satellite Operations Centers

  3. Field Exercises • BAT - 11 SOCs participate • SCERT - 33 members participate • Medical Triage - combined effort between Vaden and Hospitals Satellite Operations Centers

  4. BAT Exercise • Learning process for SOCs • Encourage more SOCs to participate in the future - definite future field exercise • Forms! Satellite Operations Centers

  5. Participation • SOC involvement improved scenario and inject quality for the exercise • Exercise participation at an all time high • All SOCs involved Satellite Operations Centers

  6. Exercise Statistics • 675 exercise Injects delivered • Building damage information on 224 buildings • 500+ individuals participate during EOC/SOC exercise • Exercise Radio Check • 23 of 25 SOCs responded • Action Plans/Emergency Reports • 20/25 SOCs confirmed delivery Satellite Operations Centers

  7. Exercise Statistics • The exercise design was realistic? • Strongly Disagree - 1 • Disagree - 8 • Neither Agree nor Disagree - 19 • Somewhat Agree - 80 • Strongly Agree - 20 • Do you feel more prepared as a result of your participation in the exercise? • Same as before - 12 • Slightly more prepared - 66 • Much better prepared - 50 Satellite Operations Centers

  8. Consultant Recommendations • Implement web-based management tool • Establish a true “Planning Team” for the EOC • Reorganize Operations Team • Conduct Annual EOC Training • Enhance communication in the EOC through use of status boards. Satellite Operations Centers

  9. Consultant Recommendations • Correct/Modify EOC facility issues • Ensure that the Hotline can be updated in a timely manner. • Integrate communications with the Hospital/SoM Public Information Officer (PIO). • Improve tracking information from the field to the EOC. Satellite Operations Centers

  10. Consultant Recommendations • Communicate decisions and status within the EOC. • Improve coordination between Command and PIO. • Conduct effective Incident Action Planning (IAP) meetings. • Communicate policy decisions widely. Satellite Operations Centers

  11. Consultant Recommendations • Restructure Command Team support staff. • Conduct annual SOC training. • Establish diesel fuel priorities. • Establish research priorities. • Plan for potential water rationing issues. • Establish utility rationing plans. Satellite Operations Centers

  12. Consultant Recommendations • Develop communication templates and get them approved in advance. • Address security inside the EOC. • Conduct tabletop exercises on even-numbered years. Satellite Operations Centers

  13. SOC experiences Satellite Operations Centers

  14. Additional Exercise Findings/Recommendations • Refocus efforts on paper process • Next exercise - longer? • Resolve space issues in Ops area of EOC • Relative emphasis on Planning/Intel team (staffing and leadership) • Incorporate University technical resources in the response Satellite Operations Centers

  15. Additional Exercise Findings/Recommendations • Define student/staff tracking responsibilities and process • Improve use of KZSU • Incorporate text messaging/new communications capabilities Satellite Operations Centers

  16. Campus Emergency Plans • Proposal to restructure campus emergency plans • Current Plans • Campus Plan • Cabinet Plan • Department Planning Guidelines • Proposed Plans • Goal - only need to read one section to find what you need to know. • Campus Emergency Plan • Cabinet Plan • EOC Operations Manual (restricted) • SOC Planning Guidelines • Department Planning Guidelines Satellite Operations Centers

  17. Communications • SOC email lists • Check your membership • Test next week • What we learned about lists Satellite Operations Centers

  18. Radio Tests • Monthly • 2nd Wednesday at 10:00 AM • Combine with EOC/SOC fax test • Can we do it on April 8th? Satellite Operations Centers

  19. Projects • Non-structural Hazard Mitigation • Focus group • Siren System • Installation to take place shortly • Childcare Center Emergency Planning Satellite Operations Centers

  20. HAM Radios • Renewed interest in HAM radios • Evaluating updated equipment and capabilities • Similar limitations • Equipment is technical in nature • License necessary for operation • Not a secure method of communication Satellite Operations Centers

  21. AlertSU • Spring Test - April 18th • (Saturday at 12:00) • Unified Messaging system • New features for users • New headaches for us Satellite Operations Centers

  22. Building Assessment Team Training • Reviewing BAT forms and process • Distribution of information • Next training • New BATs - May 13th • Refresher - April 30th Satellite Operations Centers

  23. SCERT Training • Next classes tentatively scheduled for May, July & September • May 18 - 22 • July - tentative 20 - 24 • September - Second / third week. Satellite Operations Centers

  24. Open Discussion Satellite Operations Centers

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