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Monash University Career Gateway. Student Satisfaction Survey Csilla Papp – Employer Relations Consultant. Agenda. Introduction About the survey Findings and comparison of results with other CG data and total University data Of other survey results such as the
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Monash University Career Gateway Student Satisfaction Survey Csilla Papp – Employer Relations Consultant
Agenda • Introduction • About the survey • Findings and comparison • of results with other CG data and total University data • Of other survey results such as the • Graduate Destination Survey 2008, • University & Beyond 2008, • Australian University Student Finances Survey 2006 and • AAGE Candidate Survey 2009 • Student Feedback/Suggestions • Conclusions/Recommendations
Introduction Importance of the internet/online job boards: • Findings of University & Beyond 2008, Monash University Careers Services Snapshot Report • Findings of the Graduate Destination Survey 2008 Career Gateway student satisfaction survey conducted in August
About the Survey • Why did we do a student user satisfaction survey? - Quality Assurance • Carried out roughly one year after the system was introduced • 22,487 students received it and roughly 6% responded • Open for two weeks in August • ‘Best-fit' answers to between 10 and 15 questions
Findings of the student survey Citizenship: • 55.5% local students - 44.5% international students Faculty: • Business and Economics Faculty (36.1%), followed by Arts, Engineering and Medicine, Nursing and Health Sciences Faculty. Student status: • Around 90% of respondents current students; • 75% are undergraduates – 25% postgraduates Campus: • Clayton 50% followed by Caulfield with 30%.
Findings of the student survey Log-ins: • nearly 40% log-in weekly or more often • only 86% of respondents used CG to search for jobs. Working status: • Close to half of CG survey respondents have some kind of job (part-time, casual or full time). • Comparison to the Australian University Student Finances Survey 2006 data and the AAGE Candidate Survey 2009 data
Findings of the student survey Type of jobs searched • majority search for casual / part time jobs Applications • 64.8% of students applied for one or more jobs out of which 43.3% were offered one or more jobs • 35.2% did not apply Satisfaction • With opportunities listed: 80% • With quality of the job advertisement: over 96% • Comparison of data to the University & Beyond 2008 data
Feedback, suggestions from students • Further definition of geographical setting of jobs to support searches • Create a ‘see jobs since last log-in’ search facility • Job alerts • Separate field for non-faculty specific jobs (such as tutoring, gardening, catering, etc) • Separate area for international opportunities • Access to CG to be placed in a more central location, such as my.monash portal.
Conclusions / Recommendations • Overrepresentation of international students • What can we do for them? • Marketing to already registered students • Large number of non-loggers who have already registered (approx 10%), • Awareness of job opportunities on Career Gateway (14%) • Marketing campaign to non-registered students • Monash students seem to work less than the national average.
Reference list • Graduate Destination Survey 2008 • University & Beyond 2008 • http://www.graduatecareers.com.au/index.php/content/view/full/52 • The AAGE Candidate Survey 2009 • http://www.aage.com.au/ • Australian University Student Finances 2006 Survey • http://www.universitiesaustralia.edu.au/content.asp?page=/publications/policy/survey/index.htm