WELCOME

1. WELCOME To Presentation Session

2. River Research Institute RRI Scope & Challenges e-Government in RRI

3. Sharing of Learning Outcomes with RRI Officials from e-Government Management Course Presented by Md. Alauddin Hossain SSO, RRI, Faridpur.

4. Presentation Outline • Objective of the e-Government Course • E-Government Management Course Content • E-Government Concepts and Component, Challenges • Data Information and Knowledge • Computer Systems and Networking • Scope of e-government in RRI • Challenges for e-government in RRI • Recommendation for improving capacity building of RRI for e-government 4

5. Objective of the e-Govt. Magt. Course • To help the participants understand basic concepts of e-Governance and endow them with adequate knowledge to identify and address issues as well as challenges for e-Governance implementation in their respective workplaces • To enable trainee officers to plan and implement e-government projects in the public sector with a view to bringing in increased efficiency and transparency and benefits to citizen 5

6. Objective of the e-Govt. Magt. Course • To develop the participants as trainers by inculcating expertise and confidence in them to deliver the e-Government Management educational programmes on going basis • To give the participants basic ideas of computer network environment, comprehensively orient them with ICT tools and enable motivate them to introduce ICT tools for data management & improving public services in their respective organizations. 6

7. Objective of the e-Govt. Magt. Course • To impart requisite knowledge and technical know-how to plan and oversee the use of ICT in the public sector; and • To enable the participants to assess current needs and accordingly design and offer training programs to increase public sector manager’s knowledge of ICT and e-Government Management. • To help officers and managers (in public sector organizations) so that they can improve the situation of their country and their citizens with IT. Back to slide 4 7

8. E-Govt. Magt. Course Content Major parts: A: Introduction about e-Government B: E-Government Architecture and Systems C: Implementing e-government systems D: Managing e-government Evaluation: Quiz test, Close exam, Open exam, Individual assignment, Group Assignment, Study tour, Cultural program.

9. E-Govt. Magt. Course Content…contd Back to slide 4

10. Relevancy of E-government in LDCs • Streamlined government processes; • Excellent cost-efficiency; • Faster government services; • Greater public service efficiency; • Mobile-phone accessibility; • Promotes citizen activism; • Encourages an ICT-literate population.

11. Challenges for I.T. Management / e-government in LDCs • Need knowledge of ICT and people management • Organizational leaders may not understand ICT • Reluctance to resource ICT properly • Organizations depend on critical systems – reliability essential • I.T. systems large and complex • Globalization of I.T. systems (eg Internet applications) • Rapid technological change • Officers find it hard to express requirements • Officers resist to change

12. What e-government managers need to know The successful manager has knowledge of: • I.T. Governance • How to plan strategically for I.T. • Preparing business cases & evaluating returns • How to manage and control ICT projects • Technology and industry trends • Current application software packages • I.T. operational (service) management • Managing human resources • Change management • Ensuring security of systems

13. Data, Information and Knowledge Data • Data is the foundation of information and knowledge. • Data refers to the raw inputs 13

14. Data, Information and Knowledge…contd Data • Representation of facts - qualitative or quantitative 14

15. Data, Information and Knowledge…contd • Information • Data that has been processed for a specific purpose or context in order to be meaningful. • Knowledge • Information combined with skills and experience. 15

16. Data, Information and Knowledge…contd Knowledge • Processed or value-added data • An asset or strategic resource • The life blood of modern enterprise

17. Data, Information and Knowledge…contd • Governments need data to guide: • Operational Activities • Tactical Activities • Strategic Activities • Data has value • Value impacted by poor data quality or gaps in the data. • Needs to be managed. • Requires time, funds and resources. 17

18. Data, Information and Knowledge • Data and information is valuable to decision makers and citizens. • Examples: • Census data for urban planning. 18

19. IT Versus IS: Information Technology (IT) consisted of all hardware and software and communications that support information systems or what a firm needs to use in order to achieve its business objectives, where Information system (IS) refers to a set of interrelated components (collection, processing, storing and distribution of data) to support decision making and help mangers and workers analyze problems, visualize complex subject and create new products. (Laudon and Laudon, 2007)

20. Elements of Information Systems (IS) Data Procedure Culture People ICT Telecommunications Hardware Software Back Slide 4

21. Scope of e-government in RRI • Timely response & inter departmental cooperation (specially between MoWR & RRI). • Developing simple working process to provide better service efficiently and effectively. • Proper utilizing of existing resources (like Human resources, LAN, website, Sophisticated software & equipments.) • Broad bandwidth connection is very essential for access to information all over the world. • A database of River Systems of Bangladesh may be created. • A database of RRI manpower should be developed for different decision making quickly. • Website development for representing RRI activities and resources. • A ICT Business Case can be taken for e-government.

22. Challenges for e-government in RRI • RRI has no vision / No specific roadmap • Lack of manpower (SO+AP)/ skill personnel • Need highly structured management system • Need knowledge of ICT for RRI leaders(H. officials) • Ensure legal benefits in due time • Rapid technological change • RRI is passing critical time-reliability essential • Managers resist to change • Need controlled environment • ICT today is not only a matter of choice; it is the question of our existence in this information age.

23. Recommendations for e-government in RRI • Need a good leader (who has championship) • Should be set a vision and a specific road map. • Should be changed mind set & attitude. • Immediately should be recruited entry level officer (SO and AP) • Should be started e-government management (through developing business process/working process). • Broad bandwidth connection is very essential for access to information all over the world. It would be helpful to keep all scientist up-to-date knowledge & technology &…………….

24. Recommendations for e-government in RRI…..contd. • Legal benefits should be provided in time. • Dormitory system should be provided. • A database of RRI manpower should be developed for different decision making quickly. • A database of River Systems of Bangladesh may be created. • RRI PABX should be run immediately to improve connectivity . • In house training should be started. • Incentives should be provided to concerned personnel. • Start from yourself to do something.

25. Thank You all 25

26. Let us Develop Our Business Process

27. “Everyone thinks of changing the world, but no one thinks of changing himself.” - Leo Tolstoy

29. The Digital Age Citizen of 21st century ICT today is not only a matter of choice; it is the Question of our existence in this information age.