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NHS Number Project. Overview. Background NPSA Safer Practice Notice Principles of the NHS Standards Departmental Scope Matrix In Scope / Out of Scope Key Stakeholders Timelines Organisation & Governance High-level Deliverables Work Stream Deliverables Audit Contact Details
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Overview • Background • NPSA Safer Practice Notice • Principles of the NHS Standards • Departmental Scope Matrix • In Scope / Out of Scope • Key Stakeholders • Timelines • Organisation & Governance • High-level Deliverables • Work Stream Deliverables • Audit • Contact Details • Questions
Background Objective • Achieve complete adoption of the NHS Number as documented in the Safer Practice Notice [1] and NHS Standards for General Practice [2] & Secondary Care [3] . Purpose The NHS Number is the only National Unique Patient Identifier in operation in the NHS at this time and its use is fundamental to improving patient safety across all care settings by: • Reducing clinical risk caused through misallocation of patient information. • Resolving some of the barriers to safely sharing information across healthcare settings. • Assisting with long term follow-up processes and audit. [1] NPSA Safer Practice Notice: September 2008 No NPSA/2008/SPN001 [2] ISB: Information Standards Board: NHS Number Standard for General Practice (England): DCS Notice 31/2008: Issued Dec 2008 [3] ISB: Information Standards Board: NHS Number Standard for Secondary Care (England): DCS Notice 32/2008: Issued Dec 2008
NPSA Safer Practice Notice The NPSA Safer Practice Notice states that all NHS organisations that provide primary, secondary and all other types of care, should take the following action by 18th September 2009. • Use the NHS Number as the national patient identifier; OR the NHS Number as the national patient identifier in conjunction with a local hospital numbering system. • Use the NHS Number (and its bar coded equivalent if possible) in/on all correspondence, notes, patient wristbands and patient care systems to support accuracy in identifying patients and linking records. • Put processes in place to ensure that patients can know their own NHS Number and are encouraged to make a note of it. • Primary Care organisations that have stopped issuing medical record cards should reinstate this practice and use it as a means of informing patients about their NHS Number.
Principles of NHS Standards • The NHS Number will be included as patient identifier on all systems and documents which include Patient Identifiable Data (PID). • The NHS Number will be the ‘first choice’ for searching electronic patient records. • All practical attempts should be made to determine the NHS Number before or at the start of an episode of care, but if this is not possible then tracing should be performed as early as possible in the episode. • The NHS Number will be supplied as a patient identifier for any PID that passes across organisational boundaries.
In Scope • Holding business benefit workshop • Undertaking an audit • Reviewing the current situation and refining scope / priorities • Formulating an NHS Number strategy • Developing & implementing action plans • Rolling out appropriate tracing tools and associated access • Refining IM&T Change Control Policy & Procurement Policy • Creating new NHS Number Guidance / Best Practice document and associated easy read version • Communicating with staff, patients and the general public • Providing training for all relevant staff • Interfacing with CHUFT NHS Number Project Team
Out of Scope • Replacing Exeter & Open Exeter system • Changing the process for NHS Number Allocation • Changing the process for updating patient demographics • Updating Smartcard profiles relating to updating patient demographics • Delivering system specific training or production of system specific training materials • Replacing or reorganising historic records • Updating or amending informal notes / records
Key Stakeholders • Patients • General Practitioners • Practice Managers • GP Reception / Administration Staff • Admin & Clinical Provider Services Staff (excluding out of hours service) • CHUFT Project Team • Contractor Services • Contracted Services (e.g. Step Care & Health Trainers) • Other NHS NEE departments (including but not limited to): • Healthcare Quality • Procurement • IM&T • System Suppliers / Managers • Connecting for Health & NPfIT
NHS Number Project Manager Michelle Burkey 01206 288 546 michelle.burkey@northeastessex.nhs.uk