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ER The New Approach

ER The New Approach. Jo Maher, Rob Belcher and Peta Fee. “Inspiring success and enriching lives”. Aims and Objectives. To describe the new approach to employer responsive provision and the relationship between Business Development and Curriculum

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ER The New Approach

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  1. ER The New Approach Jo Maher, Rob Belcher and Peta Fee “Inspiring success and enriching lives”

  2. Aims and Objectives • To describe the new approach to employer responsive provision and the relationship between Business Development and Curriculum • To explore the process map of the apprentice journey • To examine the role of IMPACT Apprentice and explore how we can optimise our working relationship

  3. Before we start… • On a post-it write down 3 things we need to improve related to our Apprenticeship provision • Any areas not addressed by the end of this session will be taken away, actioned and reviewed at the first Employer Responsive Meeting. • Session rules: honest, solution focused, open to ideas/discussion.

  4. Context • The move of all Apprenticeship provision (except AASE and Space) to B, M & P Rationale • To be responsive to the external environment • To deliver to a consistently high standard • To reduce the cost of acquisition through streamlining the ‘Apprentice Journey’ and improving communication channels • To improve success rates • To meet our contract

  5. Contract • To meet our contract and ensure there is no lag in reporting for the ILR, the month end is now 21st of each month. • Timescales between sign up and enrolment need to be reduced to 7 working days • Current targets: £458,875 – 16-18 (average framework earn £5,000) £154,568 – 19+ (average framework earn £2,500) NB: Payments are 80% programme and 20% achievement and any new starts would be maximum 80% ‘in-year’ 14-15 making the pipeline conversion and phasing essential.

  6. Apprentice Journey • The following slides will examine the ‘Apprentice Journey’ in stages. • Business development and curriculum roles are juxtaposed in order to see the interplay between them and how each of the functions mutually lead to a successful apprentice. • Success is defined as an apprentice achieving all elements on time and a first time certificate claim to close them down on Prosolution.

  7. Stage Zero

  8. Support for stage 0 and 1 • Full cost models provided (see hand out) • Front end information is essential • BD to provide guide apprentice information (if known) • BM&P to provide ‘Top 20 frameworks’ and typical job information

  9. Possible pitfall • We are currently dealing with apprentices who are on a 2 year apprenticeship programme with a one year contract the employer may haveno intention to extend it.

  10. Handover agreed and decision on who BD and Curriculum liaison is for salient queries. 2 points of contact per company (in new contract). • For the sale to count Apprentice must stay on programme for 10 weeks. • SLA with curriculum subcontracting for tech cert to be agreed e.g. grade 2 delivery.

  11. About Us IMPACT Apprenticeships is jointly owned by Loughborough College and MEGT IMPACT Apprenticeships is a National Apprenticeship Service (NAS) & Confederation of Apprenticeship Training Agencies (COATA) quality accredited ATA IMPACT Apprenticeships’ flexible and sustainable solutions are driven by the business need

  12. Innovative Apprentice Employment New to Apprenticeships Headcount restrictions but ageing workforce No employment risk Full recruitment service provided Mentoring and HR support Return and Rotation = Train and develop the skills the business needs IMPACT employ the apprentice

  13. What we do Manage all recruitment activities Advertise, short list, telephone and face to face interviews, structured interview notes and realistic candidate assessment Literacy and numeracy screening DBS check – POCA/POVA checks if applicable References checked Monthly pastoral support visits On-line and telephone support to both apprentices and employers Fortnightly invoicing to host employers Weekly payroll to apprentices - we manage PAYE and NI contributions Monitor effectiveness of training delivery HR and performance management carried out Rotation/Return service

  14. Why business needs IMPACT • Business needs to focus on business • The experts at IMPACT understand apprenticeships and how to ensure they add value to the business • We work with employers to understand the business so we can match them up with both the apprentice and the training provider • We monitor the training provided to ensure it meets our quality standards • We take the risk away from the business by employing the apprentice • On completion the business can employ an enthusiastic and committed individual who is trained in their processes and procedures

  15. Partnership 78% of current engagement is with SMEs Businesses focus on running their business Working with business to help them grow – apprenticeships are a solution!

  16. Partnership Success Leicestershire Sports Apprenticeships 3 years in succession Quality Delivery Quality Service

  17. Why Loughborough College needs IMPACT IMPACT Apprentice timely achievement is 95% 81% of apprentices get full time jobs 14% apprentices progress to further apprenticeships or HE Following the Richards Review, it appears that funding will go to the employer probably through an apprenticeship credit account IMPACT Apprenticeships is an employer IMPACT Apprenticeships is Loughborough College’s ATA How easy will it be to negotiate with one employer rather than hundreds?!!

  18. success rate • 2013/2014 • 95% • apprentices going • into full time employment • 81% • apprentices going • into higher education • 14% • repeat business • rate 2012/2013 • 65% • 98% • overall employer satisfaction 2013/2014 • rotations8% • returns5% • Current apprenticeship vacancies 42

  19. Our customers say “The process in finding our new apprentice was made simple by IMPACT, they sourced our apprentice, training provider and have taken care of all the HR and employment. I would highly recommend this way of Apprentice recruitment and have indeed recommended IMPACT to many other companies” Vince Thomas - Director - Automation Technology Ltd “We have found the service from IMPACT to be very professional and efficient, we would not hesitate to work with IMPACT again and to recommend their services to others” Melvyn Clarke - General Manager - Brett and Randall “Our journey into the world of Apprenticeships has been made easy by IMPACT Apprenticeships. Open dialogue in the early stages led to a good understanding of what we require and the results speak for themselves. It’s always good to work with a partner who is professional in their manner and can deliver on their promises.” Robin Haynes - HR Manager - ECF “The service provided by IMPACT Apprenticeships has been great, the quality of the candidates was very good, it has been a very smooth process with all the hassle removed. We would definitely recommend the IMPACT service to anyone looking for an apprentice” Julia Doherty - CEO - Green Umbrella

  20. Together we create solutions We understand that ‘one size doesn’t fit all’ when it comes to employing an Apprentice The College have the reassurance that we will support the apprentice’s training, working with you to resolve concerns. With a 95% timely achievement rate the College can be confident that we will support their training delivery. Our HR guidance and mentoring support means that 98% of employers are happy with our quality service.

  21. Summary • New approach to employer responsive provision is designed to maximise retention, success and achievement of apprenticeships whilst growing the portfolio and meeting the college contract • Any questions or concerns – Rob and Jo and key points of contact • IMPACT are here to provide a complimentary solution as an ATA • Curriculum staff stay for 5 minutes with Jo

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