Improvement of the Year Award

1. Improvement of the Year Award

2. Improvement of the Year Award Award Presentations by Farrokh Alemi, Ph.D.

3. Thank You • DC Association for healthcare quality • Century Club of GMU • Delmarva Foundation

4. Thank You • Bernie Horak, Ph.D.Professor and Program Director of the Health Systems Administration Programs, School of Nursing & Health Studies, Georgetown University

5. Thank You • Peg Mastal, PhD, RNDirector of Special Projects for Delmarva Foundation of the District of Columbia

6. Thank You • Dean Shirley Travis, Ph.D. • Mark Meiners, Ph.D. • Marcia Bearor, Teri Fede, Adam McCutcheon • Jenny Sinkule

7. A Nation Fascinated with Awards • Awards for authors, firefighters, actors, music, cars, designers, … • “Awards, Honors and Prizes” lists 2000 pages of awards • One movie award for every two films • Since 1920s, the number of book prizes has increased 10 times as fast as the number of books

8. What do we do for you?

9. What do we do for you? • Others recognize organizations • GMU’s award focuses on health care workers and their projects • Give credit where it is due • An award that can help careers

10. Why You, Why Now? • You are saving people’s lives • You are making a difference in our lives • You are doing so despite an incredibly difficult and frustrating process of changing our organizations Real Heroes

11. Recognition of Achievement • Greystone Park Psychiatric Hospital, Greystone Park, NJ – “Computerized Consultation Process” – Vilma Berry, Director of Quality Management • Inova Fair Oaks Hospital, Fairfax, VA – “Developing a Rapid Response Team” – Team Leader: Vicki Lindgren, RN, MSN • Inova Fair Oaks Hospital Laboratory, Fairfax, VA – “Centralized vs. Decentralized Phlebotomy: Laboratory and Telemetry Collaboration at Inova Fair Oaks Hospital” – Sue Mielke & Dawn Murphy • Inova Health Source, Fairfax, VA – “Hospital-Based Nicotine Dependence Cessation Program” – Joanne Abeleda, Community Wellness Program Manager • Lynchburg General Hospital, Lynchburg, VA – “Collaboration and Leadership Improve Patient Outcomes” – Patty Bumgarner, Director of Critical Care • Lynchburg General Hospital, Lynchburg, VA – “Preventing Nosocomial Infections for the Ventilator Dependent Patient in a Medical Surgical Unit” – Janet Dabrowski, Medical/Pulmonary Unit Manager • Prince William Hospital, Manassas, VA – “Pneumococcal Vaccination: No Longer a Missed Opportunity” – Kathy Tyrrell, Director of Case Management • Prince William Hospital, Manassas, VA – “Promoting a Culture of Safety” – June Lyda, Performance Improvement Coordinator • Virginia Baptist Hospital, Lynchburg, VA – “Continuity of Care with Alcohol Withdrawal Patients” – Bonnie Lipscomb, VICU Unit Manager

12. We Think You Are Great • Names of winners will be released to the media • We will write to your CEO about you • We will write to CEO of other firms about you

13. Here Is the Evidence • Reduced costs in 7 figures • Improved patient satisfaction by 70% • Improved access to patient services by 33% • Reduced mortality by 42%

14. 2006 Award Recipients

15. 2006 Award Recipients George Semko, Director of Revenue Cycle Prince William Hospital – Improving Outpatient Services, Client Satisfaction and Market Share Sandra Tordoff, RN, BSN Lynchburg General Hospital – Save 100,000 Lives Campaign

16. 2007Improvement of the Year Award Accepting New Applicants