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Frank L. Culbertson, Jr.

The Human Element – People, Process, and Environment. Frank L. Culbertson, Jr. The Human Element – People, Process, and Environment. In the workplace, generational differences can affect: Recruiting Building teams Dealing with change Motivating Managing

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Frank L. Culbertson, Jr.

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  1. The Human Element – People, Process, and Environment Frank L. Culbertson, Jr.

  2. The Human Element – People, Process, and Environment • In the workplace, generational differences can affect: • Recruiting • Building teams • Dealing with change • Motivating • Managing • Maintaining and increasing productivity • Misunderstandings • High employee turnover • Gaining employee commitment

  3. The Human Element – People, Process, and Environment The Power of Four First time in American history four different generations are working side-by-side.

  4. The Human Element – People, Process, and Environment • Each generation has • Distinct attitudes • Characteristics • Behaviors • Expectations • Habits • Motivation

  5. The Human Element – People, Process, and Environment Formative Events:

  6. The Human Element – People, Process, and Environment Generational Characteristics:

  7. The Human Element – People, Process, and Environment Characteristics:

  8. The Human Element – People, Process, and Environment Workplace Impact:

  9. The Human Element – People, Process, and Environment On the job:

  10. The Human Element – People, Process, and Environment Leadership Style: Technology:

  11. The Human Element – People, Process, and Environment On the job:

  12. The Human Element – People, Process, and Environment Strategies:

  13. Game Plan… • Ignore the differences at your peril. • Embrace the possibilities. • Anticipate the diversity of reactions. • Break down the silos. • Team when appropriate – diversify for creativity. • Listen and learn…

  14. Bottom line… • Standards and professionalism still matter. • Insist on respect. • Quality depends on communication, leadership, and teamwork. • The future depends on mentoring and teaching. • Work together!

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