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Mission Vision and Values. Objectives. Recognize the mission, vision and values of JMH Understand how the JMH vision is delivered Define JMH’s approach to cultural understanding Identify JMH awards and areas of recognition Identify JMH locations, facilities structure and leadership team.
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Objectives Recognize the mission, vision and values of JMH Understand how the JMH vision is delivered Define JMH’s approach to cultural understanding Identify JMH awards and areas of recognition Identify JMH locations, facilities structure and leadership team
Topics • Mission & Vision • Core Values • Cultural Understanding • Awards & Recognition • Facilities • Structure • Locations • Characteristics • JMH Leadership Team
Mission & Vision Mission • We are dedicated to improving the health of the communities we serve with quality and compassion Vision • We will exceed our patients’ expectations for seamless, consistently positive experiences with all aspects of John Muir Health
We deliver our vision by… Providing quality health care services to our communities and creating value driven, regional centers of excellence Delivering pre-eminent tertiary services and advanced medical technology Providing health care services that promote patient safety and the prevention of injury Attracting and retaining quality physicians and employees to deliver excellent medical care Fostering an organizational culture that respects employees, supports them in developing their skills and talents and encourages superior performance Providing stewardship of resources and maintaining a strong financial position consistent with our mission Partnering with physicians to strengthen both John Muir Health and physicians in our unified purpose to improve the delivery of care Building alliances that create healthier communities Ensuring locally controlled health care
Core Values We respect the following key values: Excellence Honesty/Integrity Mutual Respect/Teamwork Caring/Compassion Commitment to Patient Safety Continuous Improvement Stewardship of Resources Access to Care CORE VALUES The values adopted by John Muir Health reflect our pride in working with a very special group, sharing in a collecting effort to serve the people of our communities 6 6
Cultural Understanding Consistent with our core values and as part of our commitment to an inclusive environment, JMH recognizes each patient, physician, employee, student, volunteer and visitor has a wide range of cultural dimensions (beliefs and values) We honor the importance of those beliefs and values We encourage everyone to be sensitive to and respectful of the values and beliefs of others CulturalUnderstanding 7 7
Magnet Recognition Awarded Magnet Recognition in 2010 Highest national award for hospitals earned for demonstrating excellence in patient care and professional nursing practice Elite group of 7% of 5,500+ hospitals in the U.S. is Magnet designated 8 8
Other Awards & Recognition Recognized with the American Heart Association’s Get With The Guidelines Stroke Gold Plus awards Named one of "America's Best Hospitals“ by U.S. News & World Report for Orthopedics, Gastrointestinal Consumer Choice Award for Overall Quality and Image (2008/2009) Specialty Excellence Award for Women’s, Cardiac, Pulmonary; and General Surgery care
JMH Facilities John Muir Health John Muir Physician’s Network Behavioral Health Center JMMC Brentwood Campus JMMC Concord Campus JMMC Walnut Creek Campus John Muir Medical Group MMG IPA
Mobile Health Clinic JMCC ED Referral Liaison Faith & Health Partnership Homeless Respite Caring Hands Senior Transportation Program Medication Assistance Geriatric Care Coordination Senior Services Monument Community Partnership Operation Access Every Women Counts Teen Pregnancy Resource Program Fall Prevention Program Community/School Nurse Project Read Herb Putnam Club House Health Fairs and Screening On Track Prostate Cancer Screening RotaCare Clinic Support Helping VulnerablePopulations
Investments in State-of-the-art Technologies da Vinci Si HD System by Intuitive Artis Zee Cath Labs by Siemens Linear Accelerator “Trilogy” by Varian “Big Bore CT” by Philips
JMH Leadership Team Donna Brackley SVP Patient Care Services Mike Thomas President /CAO Liz Stallings COO Behavioral Health Center Ray Nassief VP Operations & Support Services
Key Points • JMH is driven by its mission, vision, values and cultural understanding • Our employees work tirelessly and passionately to deliver against these standards • The health system has received a range of awards and recognitions over the years • JMH employees state-of-the-art techniques and technologies to deliver the highest level care to its patients and the community it serves