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STIQ WMS MARKET REPORT 2023

The "Market Report: WMS Software 2023" by STIQ, authored by Thomas Andersson and Yassir Al-Refaie, highlights robust growth in the WMS sector despite challenges in the automation industry. The report indicates healthy performance among WMS vendors in 2023, with factors such as multi- and omni-channel adoption, cloud deployment, and supply chain resilience driving demand. However, the growth of WCS and WES vendors appears more subdued, possibly influenced by trends in automation hardware.

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STIQ WMS MARKET REPORT 2023

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  1. Published by STIQ Ltd www.stiq.ltd WAREHOUSE MANAGEMENT SOFTWARE 2023 WAREHOUSE SOFTWARE | WMS | WCS | WES | SEP 2023 Authors: Tom Andersson Principal Analyst & Co-founder STIQ Ltd Email | Linkedin | Website M: +44 (0) 7870 210529 GOLD SPONSORS Yassir Al-Refaie Partner STIQ Ltd Email | Linkedin | Website M: +44 (0) 7728 814834 V1.0

  2. Published by STIQ Ltd September 2023 www.stiq.ltd EXEC SUMMARY: STRONG CONTINUED WMS SECTOR GROWTH ISOLATED FROM CURRENT AUTOMATION SECTOR CHALLENGES. ACCESS TO EXPERIENCED STAFF, A GROWTH LIMITER WMS MARKET SECTOR HIGHLIGHTS ONGOING PIVOT TO CLOUD • Whilst the WMS sector has been late to the cloud, vendors highlighted healthy growth with an increasing number of cloud native vendors • Few industries required on-prem deployments and if so, often for security or compliance reasons • Increasing geopolitical tensions may increase demand for on-prem or private cloud deployments • WCS and WES solutions remained on-prem primarily due to potential latency issues WMS SECTOR SEGMENTATION • There was a wide range of different WMS vendors, from ERP companies to pureplay WMS businesses and warehouse automation providers • Many WMS vendors offer additional products and 31% of all vendors offered one additional software product, the most popular being an OMS WES – THE MISSING LINK? • In recent years, the WES has emerged with a variety of definitions, but most often used in connection with some form of automation, frequently robots • Interviews suggested the WES could be a ‘missing link’ between the WMS and WCS, but also that WES functionality has been around since early 2000’s WMS PRICING OFTEN CONFUSING • Some WMS vendors suggested an increased use of warehouse automation in the medium to longer term may have a detrimental impact on revenue growth with less seats/ users being needed • Furthermore, often confusing and opaque pricing practices in the wider WMS sector has led to younger players offering simpler pricing options HIGH VOLUME M&A TRANSACTIONS • The WMS software sector has experienced a relatively high level of M&A activity with 30 transactions since 2020 • STIQs research also indicated nearly a third of all vendors identified in the sector had been involved in an M&A transaction Weaker Stronger 2022 Performance: 2023 Outlook: Competitive pressures: Key: Direction of travel Source: STIQ Research & Analysis WMS, STRONG 2023 PERFORMANCE • Most WMS vendors interviewed for this report indicated very healthy growth in 2023, continuing a longer-term sector trend • WCS and WES vendors reported somewhat muted growth in 2023, primarily as these solutions often follow trends in automation hardware where there has been some headwinds in 1H23 • Primary drivers of demand include a continued switch towards multi- and omni-channel, wider cloud adoption and supply chain resilience • Interviews suggested higher growth could have been achieved but for a lack of experienced logisticians with WMS knowledge POSITIVE MEDIUM-TERM OUTLOOK • Vendors expressed a high level of confidence and optimism for short- to medium-term growth • Continued appetite for WMS cloud deployments was viewed as a a key market driver DISCLAIMER, USING CONTENT, ACCURACY • DISCLAIMER: This document does not constitute investment advice and is provided free of charge for information purposes only. STIQ Ltd and advertisers accept no liability for any loss or damage arising directly or indirectly from your use of this document • USING CONTENT & SOURCING: Copying or using content from this report is permitted with the correct sourcing: “Source: STIQ Ltd, 2023 WAREHOUSE MANAGEMENT SOFTWARE report” • DATA ACCURACY: Data in this report uses a number of third party and proprietary data sources. We recommend readers do their own research to confirm any data before using in decks or presentations FOR BUYERS : STIQ OFFERS BUYERS AN OPPORTUNITY TO [OFF THE RECORD] DISCUSS REQUIREMENTS WITH OUR ANALYSTS. GET OUR VIEWS ON THE SECTOR, HAVE YOU MISSED KEY VENDORS, WHAT USE CASES EXIST, PROCESSES, ETC. CONTACT DETAILS ON FRONT PAGE 2

  3. CONTENTS GOLD SPONSORS CONTENTS PAGE EXECUTIVE SUMMARY 2 WMS MARKET GROWTH, DRIVERS 3 WMS CLOUD, INCREASINGLY IMPORTANT 20 WMS, WCS, WES DEFINITIONS/RELATIONSHIPS 27 WMS PRICING 34 WMS SEGMENTATION, SECTOR M&A 38 VENDOR DIRECTORY 46 INTERVIEWED COMPANIES, DEFINITIONS 55 3

  4. Pages 4 to 55 are omitted from this preview This is a preview of the full report. The full report is available as a free download from The Mobile Robot Directory by following this link: https://www.mobile-robots.com/market-research/market-report-wms-software-2023/ Or by scanning this QR Code:

  5. Published by STIQ Ltd September 2023 www.stiq.ltd CREDITS, INTERVIEWS, TRADE SHOWS AND GLOSSARY ANONYMOUS INTERVIEWEES • Several stakeholders also provided anonymous insights on the sector for this report • Anonymous interviewees included 3PLs, FMCG, Global Consulting Firms, and Retailers INTERVIEWEES • ADDVERB • inFlow Inventory • Avectous • Barcodes Inc • Bastian Solutions • Blue Yonder • Bowe • Bricz • Clarus WMS • Consafe Logistics • DA Davidson & Co • E3 Consulting • Embassy Data Logistics • enVista • Fidus Global • Ground Inc • i9Supply • KPI Solutions • Logiwa • Manhattan Associates • Mews Consulting • ModernLogic • OpenWMS (Interface21) • OPLOG • Pendant Automation • Prime Robotics • Sedlak • SnapFulfil/ Synergy • SSI Schaefer • SVT Robotics • Syncware • Tecsys • TGW Logistics Group • vTradEx • Zion Solutions Group GLOSSARY 3PL AMR AGV APAC ASRS B2B B2C/D2C CAGR CPG/FMCG DC ERP EU FIFO/LIFO FTE G2P, GTP HW LMS M&A MHE NA OMS PID PLC PTL RCS ROI SAAS SCADA SCM SI SMB/SME SW TCO TMS WES WFM WCS WMS Y2K CEO EMEA Business Strategist VP Sales Product Manager VP of Software Sr Industry Strategy Director Managing Director CEO CEO Product Manager Sr Software Analyst Sr Manager CEO SVP Supply Chain Technology Business Analyst Manager Solution Sales Director of Technology Projects VP Product Development CEO Sr Director Product Management Partner Managing Director Managing Director CEO & Founder President CEO & Founder Director of Client Services CEO Consultant SVP Product CEO & Co-founder VP Product Marketing Director Process & Software Consulting CEO CEO & Co-founder Third-Party Logistics Autonomous Mobile Robot Automatic Guided Vehicle Asia-Pacific Automatic Storage & Retrieval System Business-to-Business Business-to-Consumer / Direct-to-Consumer Compound Annual Growth Rate Consumer Packaged Goods (US/UK) Distribution Centre Enterprise Resource Planning Europe First-In-First-Out / Last-In-First-Out Full Time Employee Goods to Person Hardware Labor Management Software Mergers & Acquisitions Material Handling Equipment North America Order Management System Physical Inventory Document Programmable Logic Controller Pick-to-Light Robotic Control System Return On Investment Software as a Service Supervisory Control and Data Acquisition Supply Chain Management (software) System Integrator Small & Medium Businesses (US/UK) Software Total Cost of Ownership Transportation Management System Warehouse Execution System Workforce Management Warehouse Control System Warehouse Management System Year 2000 TRADE SHOWS STIQ visited these trade shows in the production of this report: • eCommerce Expo • LogiMAT • Logis Tech Tokyo • Modex • NRF Big Show • Promat (US) Website Website Website Website Website Website (UK) (DE) (JP) (US) (US) CONTRIBUTING TO FUTURE STIQ REPORTS Are you a vendor that’s not included? Do you work in the sector and want to contribute to STIQ reports? Do you have questions and/or want to meet up at a trade show, etc.? TALK TO A STIQ ANALYST Did you know STIQ also provides analysts for free to buyers of warehouse software and automation/ robotics? Some buyers use this to sense-check vendor selection, suitable robot applications and trends and much more. A conversation can be structured around a topic, as a Q&A session, etc. and is always treated as confidential. Contact us > tom@styleintelligence.com 56

  6. Published by STIQ Ltd www.stiq.ltd WAREHOUSE MANAGEMENT SOFTWARE 2023 The full report is available as a free download from The Mobile Robot Directory by following this link: https://www.mobile-robots.com/market-research/market-report-wms-software-2023/ Other Reports Also Available:

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