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8-digit Numbering Plan Implementation

8-digit Numbering Plan Implementation. February 2001. www.ida.gov.sg. © IDA Singapore 2001. Objective. To update CPE suppliers/SBOs on the Numbering capacity and demand 8-digit Numbering Plan implementation timeframe Work activities leading to implementation of 8-digit Numbering Plan

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8-digit Numbering Plan Implementation

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  1. 8-digit Numbering Plan Implementation February 2001 www.ida.gov.sg © IDA Singapore 2001

  2. Objective • To update CPE suppliers/SBOs on the • Numbering capacity and demand • 8-digit Numbering Plan implementation timeframe • Work activities leading to implementation of 8-digit Numbering Plan • Overseas experience © IDA Singapore 2001 www.ida.gov.sg 2

  3. Singapore Numbering Plan © IDA Singapore 2001 www.ida.gov.sg 3

  4. Number Resource • Background • 7-digit numbering structure can provide 10 million numbers • Todate approximately 1.4 millions numbers left for assignment • IDD (e.g 001) • Short Access • Code (e.g. 1711) • Mobile / Emergency • services ( e.g. 995) • level ‘6’ reserved for 8-digit Plan 6 million numbers 10 million numbers © IDA Singapore 2001 www.ida.gov.sg 4

  5. Number Resource • Background • IDA projected initially that number resource would be depleted in 2005 • Due to increased numbering demand as a result of the full liberalisation of telecommunication market after Apr 2000, the 8-digit Numbering Plan implementation was brought forward from 2004 to 1 Mar 2002 © IDA Singapore 2001 www.ida.gov.sg 5

  6. 8-digit Numbering Plan • Existing number dialling format • ABC DEFG • New number dialling format • ‘6’+ ABC DEFG • 8-digit numbering structure can provide more than 60 million numbers © IDA Singapore 2001 www.ida.gov.sg 6

  7. 8-digit Numbering Plan • Numbers affected • 7-digit fixed line numbers (e.g. DEL, DID) • 7-digit internet dialup numbers • Numbers not affected • Numbers with leading digit ‘0’ & ‘1’ • 8-digit mobile and paging numbers © IDA Singapore 2001 www.ida.gov.sg 7

  8. 8-digit Numbering Plan • Numbers not affected • Emergency numbers (e.g. 999, 995) • 1800 toll free and 1900 premium based numbers • 800 ITFS & HCDS numbers © IDA Singapore 2001 www.ida.gov.sg 8

  9. Dec ‘01 1 Mar 2002 9 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 9 8-digit Implementation • Before 1 Dec 2001 • Telecommunication licensees should complete network preparation • CPE suppliers should complete identification of non-8-digit compliant equipment © IDA Singapore 2001

  10. 8-digit Implementation • Before 1 Dec 2001 • CPE suppliers should co-ordinate with customers and implement re-programming solutions where required Dec ‘01 1 Mar 2002 10 © IDA Singapore 2001 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 10 10

  11. Dec ‘01 1 Mar 2002 11 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 11 8-digit Implementation • Before 1 Dec 2001 • SBOs should complete identification of systems and services that are not able to support 8-digit Numbering Plan © IDA Singapore 2001

  12. 8-digit Implementation • Before 1 Dec 2001 • SBOs should carry out modification and upgrading of systems and services to support 8-digit Numbering Plan • SBOs should inform overseas partners and customers of 8-digit Numbering Plan Dec ‘01 1 Mar 2002 12 © IDA Singapore 2001 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 12 12

  13. 8-digit Implementation • 1 Dec 2001 to 31 Dec 2001 • Multilateral networks testings between SingTel, StarHub, MobileOne and other IDA telecommunication licensees • CPE suppliers may continue with implementation of re-programming solutions Dec ‘01 1 Mar 2002 13 © IDA Singapore 2001 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 13

  14. 8-digit Implementation • 1 Dec 2001 to 31 Dec 2001 • SBOs should conduct test with the FBOs to ensure that systems and services are able to support 8-digit Numbering Plan Dec ‘01 1 Mar 2002 14 © IDA Singapore 2001 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 14

  15. Dec ‘01 Jan , Feb ‘02 1 Mar 2002 15 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 15 8-digit Implementation • 1 Jan 2002 to 28 Feb 2002 • 2 months silent parallel run for 7 and 8-digits • 7-digit Caller Line Identification (CLI) © IDA Singapore 2001

  16. Dec ‘01 Jan , Feb ‘02 1 Mar 2002 16 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 16 8-digit Implementation • 1 Jan 2002 to 28 Feb 2002 • Continuation of networks testings between SingTel, StarHub, MobileOne and other IDA telecommunication licensees © IDA Singapore 2001 www.ida.gov.sg 16

  17. Dec ‘01 Jan , Feb ‘02 1 Mar 2002 17 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 17 8-digit Implementation • 1 Jan 2002 to 28 Feb 2002 • CPE suppliers should carry out re-programming and testing their customers’ PABX, ISDN routers, Key Telephone Systems and security alarm systems for 8-digit conformity • Continuation of testing between SBOs and FBOs © IDA Singapore 2001 www.ida.gov.sg 17

  18. Dec ‘01 Jan , Feb ‘02 Mar ‘02 18 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 8-digit Implementation • 1 Mar 2002 to 31 Mar 2002 • 1 month official public parallel run for 7 and 8-digits • Public who dial 7-digits will still have their calls completed • 8-digit Caller Line Identification (CLI) © IDA Singapore 2001 18

  19. Dec ‘01 Jan , Feb ‘02 Mar ‘02 19 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 8-digit Implementation • 1 Mar 2002 to 31 Mar 2002 • CPE suppliers should complete re-programming and testing of their customers’ PABX, ISDN routers, Key Telephone Systems and security alarm systems for 8-digit conformity © IDA Singapore 2001 www.ida.gov.sg 19

  20. Dec ‘01 Jan , Feb ‘02 Mar ‘02 20 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 8-digit Implementation • 1 Mar 2002 to 31 Mar 2002 • SBOs’ systems and services should support 8-digit Numbering Plan • SBOs could set up Enquiry lines to provide assistance to customers © IDA Singapore 2001 20

  21. Dec ‘01 Jan , Feb ‘02 Mar ‘02 21 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 8-digit Implementation • 1 Mar 2002 to 31 Mar 2002 • Public may contact the co-ordination centres through existing Enquiry lines (e.g. SingTel at 1609, StarHub at 1633, MobileOne at 1622) in the event that they encounter any difficulties © IDA Singapore 2001 www.ida.gov.sg 21

  22. Dec ‘01 Jan , Feb ‘02 Mar ‘02 Apr , May, Jun ‘02 22 8-digit Implementation • 1 Apr 2002 to 30 Jun 2002 • End of parallel run for 7 and 8-digits • Follow by 3 months change number announcement period © IDA Singapore 2001 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 22

  23. Dec ‘01 Jan , Feb ‘02 Mar ‘02 Apr , May, Jun ‘02 23 8-digit Implementation • 1 Apr 2002 to 30 Jun 2002 • For domestic call, public who dial a 7-digit number would hear a message informing them of the 8-digit numbering implementation, following which the call would not be completed © IDA Singapore 2001 www.ida.gov.sg 23

  24. Dec ‘01 Jan , Feb ‘02 Mar ‘02 Apr , May, Jun ‘02 24 8-digit Implementation • 1 Apr 2002 to 30 Jun 2002 • For domestic call to a 7-digit number, the message informing them of the 8-digit numbering implementation would be provided by the originating switch © IDA Singapore 2001 www.ida.gov.sg 24

  25. Dec ‘01 Jan , Feb ‘02 Mar ‘02 Apr , May, Jun ‘02 25 8-digit Implementation • 1 Apr 2002 to 30 Jun 2002 • For international call, parallel run would continue for a longer period till 28 Feb 2003 (i.e. 12 months international parallel run period) © IDA Singapore 2001 www.ida.gov.sg 25

  26. Dec ‘01 Jan , Feb ‘02 Mar ‘02 Apr , May, Jun ‘02 Jul onwards ‘02 26 www.ida.gov.sg www.ida.gov.sg 8-digit Implementation • 1 Jul 2002 onwards • For domestic call, public who dials a 7-digit number would hear a service unavailable tone • For international call, parallel run would continue for a longer period till 28 Feb 2003 (i.e. 12 months international parallel run period) © IDA Singapore 2001 26 26

  27. Work Activities • 3 working groups were identified to oversee the implementation of 8-digit Numbering Plan • Network Implementation Group which handles the technical aspects of the implementation (e.g. network reconditioning and preparation) © IDA Singapore 2001 www.ida.gov.sg 27

  28. Work Activities • CPE group which handles CPE aspects of the implementation (e.g. identify leadtime for preparation, modification required) • PR group which handles the public education and awareness aspects of the implementation © IDA Singapore 2001 www.ida.gov.sg 28

  29. Work Activities • Network Implementation Group • Consists of FBOs (including fixed, mobile, paging and trunk radio operators) & ISPs • 6 working group meetings to look into the technical consideration of the implementation © IDA Singapore 2001 www.ida.gov.sg 29

  30. Work Activities • CPE Group • Meeting with major CPE suppliers to discuss on the direction to proceed • A briefing was conducted on 15 Mar 2000 to highlight the impending 8-digit Numbering Plan and to gather feedback through a survey © IDA Singapore 2001 www.ida.gov.sg 30

  31. Result of Survey A - No modifications required D - Hardware upgrade required B - re-programming done remotely E - Total replacement required C - re-programming done on site F - Customers can carry out modification themselves © IDA Singapore 2001 www.ida.gov.sg 31

  32. Work Activities • PR Group • Consists of FBOs (including fixed, mobile, paging and trunk radio operators) & ISPs • A meeting was held on 20 Sept 2000 to look into the PR aspects © IDA Singapore 2001 www.ida.gov.sg 32

  33. Work Activities • PR Group • Official press release on 19 Jan 2001 • Second briefing to CPE suppliers (100++) on 12 Feb 2001 • Briefing to SBO (400++) on 16 Feb 2001 • Series of PR activities up to 1 Mar 2002 to be planned © IDA Singapore 2001 www.ida.gov.sg 33

  34. Number Change in 1995 • Similar conversion from 7 to 8 digit number plan was implemented in Sept 1995 involving mobile and paging numbers • ‘9’ was added to the 7-digits mobile and paging numbers • No parallel run © IDA Singapore 2001 www.ida.gov.sg 34

  35. Canada’s Migration • Previous Canada 7-digit numbering plan, e.g. ABC DEFG • Present Canada 10-digit numbering plan, e.g. (416) ABC DEFG © IDA Singapore 2001 www.ida.gov.sg 35

  36. Canada’s Migration • Highlights of Canada Migration plan • 2 months official 7 & 10 digits parallel run (similar to ) • Change number announcement period available during the official 2 months parallel run period (similar to ) Dec ‘01 Jan , Feb ‘02 Mar ‘02 Apr , May, Jun ‘02 Jul onwards ‘02 Singapore 36 © IDA Singapore 2001 www.ida.gov.sg www.ida.gov.sg www.ida.gov.sg 36

  37. UK’s Migration • Highlights of UK CPE implications • Small PABX and key systems • Users are generally unwillingly to let the modifications take place during office hour © IDA Singapore 2001 www.ida.gov.sg 37

  38. UK’s Migration • Highlights of UK CPE implications • Small PABX and key systems • Modifications may involve switching systems off and reloading site specific data • Typically modification takes up to 4 hours on a small switch © IDA Singapore 2001 www.ida.gov.sg 38

  39. UK’s Migration • Highlights of UK CPE implications • Large PABX • Most can be re-programmed using an attached terminal rather than being switched off • Most have adequate memory to store data tables which contain codes on which routing and barring take place © IDA Singapore 2001 www.ida.gov.sg 39

  40. UK’s Migration • Highlights of UK CPE implications • Alarm systems • Majority consist of simple dialers and are not capable of remote re-programming © IDA Singapore 2001 www.ida.gov.sg 40

  41. UK’s Migration • Highlights of UK CPE implications • Fax machines • Fax machine’s ID number and quick dial memory must be re-programmed © IDA Singapore 2001 www.ida.gov.sg 41

  42. UK’s Migration • Highlights of UK CPE implications • Switches/ISDN routers • Some may need new telephone numbers to be re-programmed • Due to the large numbers stored, it is likely to be done by a maintenance engineer © IDA Singapore 2001 www.ida.gov.sg 42

  43. Conclusion (CPE Suppliers) • By 1 Dec 2001, CPE suppliers should identify non-8 digit compliant equipment • Between 1 Jan 2002 to 31 Mar 2001, CPE suppliers should re-program and test equipment • By 31 Mar 2001, CPE suppliers should complete re-programing and testing © IDA Singapore 2001 www.ida.gov.sg 43

  44. Conclusion (SBOs) • Before 1 Dec 2001, SBOs should identify, modify and upgrade systems and services • Between 1 Dec 2001 to 28 Feb 2002, SBOs should conduct test with FBOs • By 1 Mar 2002, SBOs’ systems and services should support 8-digit Numbering Plan © IDA Singapore 2001 www.ida.gov.sg 44

  45. Questions and Answers • Panel members by Infocomm Development Authority of Singapore, Singapore Telecommunications Ltd and StarHub Pte Ltd © IDA Singapore 2001 www.ida.gov.sg 45

  46. Thank you for coming If you have further enquiries, please contact Mr Lim Hsueh Wei at Lim_Hsueh_Wei@ida.gov.sg www.ida.gov.sg © IDA Singapore 2001

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