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Read what's the AGC agenda or global business vision by Bhavin Barbhaya, Vice President- Sales- network infrastructure at AGC Networks.<br>http://www.agcnetworks.com
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AGC I Juniper Together we build the best Bhavin Barbhaya Vice President- Sales- Network Infrastructure AGC Networks Date:25-Jul-2013
Agenda 1 2 3 4 5 6 •About AGC •Business Vision •The Journey •Business Imperatives •AGC’s role in achievement •AGC Juniper relationship •Key Customers •Awards & Recognition •Why AGC?
About AGC Networks A Global ICT Solutions Provider and Integrator Delivering technology solutions, applications and services Serving a base of 4000+ customers across verticals Partnering with approximately 70 Technology leaders 26 years of experience markets Presence spanning globally Operating through network of over 170 channel partners in India • based • • • across • 12 regions • an extended • Delivering integrated value chain across client business by enabling customized solutions through a differentiated vertical approach
The Journey So Far Blue Chip, Global Solutions Integrator (2015+) Reputation Build-up stage Yr - 1986-2010 Belief & Expansion phase Yr 2010-2012 / 13 Pull 2011 2009 1994 1996 2000 1986 103 Growth Strategy Multi Solutions Multi Alliances Multi Geographies Acquired by Aegis, An Essar enterprise Push Lucent spins off PBX div of as Avaya. Avaya buys out TT stake. Company known as Avaya Global Connect Tata Telecom appointed as AT&T’s SI partner AT&T carves out PBX business as Lucent Technologies. Started as a Tata company $1 B $125 M $300 M
AGC Global Business Vision • Building a flexible, leading-edge, expert organization in ICT solutions provisioning and integration • Extending AGC’s strengths and opportunities from existing markets to the newer markets globally • ‘Enabling superior experience’ for customers through world class technologies and service offerings Our vision is to grow as a Global organization, delivering enterprise innovation, unlocking value and ultimately creating wealth for our customers and stakeholders
AGC 103 Strategy Create Value for Customers Deliver Business Impact Build in Relevance Seamless Global Delivery With the Customer at the core, AGC focuses on ‘Enabling experience’ for its customers’ customer through customized technology based solutions and services offerings
Alliances Key Alliances Global Strategic Partnerships Platinum Elite Gold Platinum Gold Platinum Platinum Gold Gold Strong Partnership with leading Technology alliance partners
AGC’s Global Footprints AGC’s expanding footprints span 4 Global Markets and 12 Regions
Credentials State of the art Customer Experience Centers • ISO/IEC 27001:2005 certified processes • ** Recognized as one of the ‘Highest growth companies in 2012’ • *** Ranked #3 in Best Employer IT Survey 2012 • ^^ 82% customers ranked AGC as a ‘Customer Responsive Organization’ • ** Dataquest DQ Top 20 survey, India I *** Dataquest CMR < 2000 employees, India I ^^ Independent survey by CSMM 2012
Business Imperatives from a CXO lens • Revenue Growth • Superior Customer Service • Business Efficiency CEO Imperatives Key Focus Areas 1. Profitable Growth 2. Customer Experience 3. Compliance 4. Operational Efficiencies • Manage Risk & Compliance • Cost Reduction • Cash flow Management CFO Imperatives • Investment Protection • Clear ROI on Technology • Rapid & Flexible Deployment CIO Imperatives
Enabling ‘C’ level Business Imperatives Superior Customer Experience Profitable Growth Unified Networking Infrastructure Communications ICT Solutions Data Centre & Virtualization Enterprise Applications Operational Efficiencies Improved Compliance
Enabling ‘C’ level Business Imperatives Superior Customer Experience through effective customer care apps, CC solutions & PSO Profitable Growth through better network connectivity & flexible deployment models Unified Networking Infrastructure Communications Data Centre & Virtualization Enterprise Applications Improved Compliance through surveillance, security solutions & GRC services Operational Efficiencies using IP communication, video, virtualization
A CIO / CTO’s Enterprise Enterprise Technology Landscape IT Framework FRONT END BACK END COMPLIANCE Collaboration & Mobility Organization Imperatives Integration End objective • Desktop Virtualization • ISO Certification • Enterprise Virtualization • AV solutions • CSMM • Networking • IP AGC Practices & Solutions Certification • Data Center build Communications • Security • Managed Services / • Surveillance • Risk and Cloud Solutions • Physical security Compliance • Professional Services / • Applications • Data Protection • Maintenance Services
Solutions Quadrant - Integrating value Industries BFSI | Mfg. Energy | Travel & Hospitality | Healthcare | IT/ITeS | Telecom | Govt Sector & Defence | SMB Solutions Solutions Data Centre & Virtualization Unified Communications Networking Infrastructure Enterprise Applications Services Managed Services Outcome Services Professional Services Maintenance Services
Solutions Quadrant - Integrating value Industries BFSI | Mfg. Energy | Travel & Hospitality | Healthcare | IT/ITeS | Telecom | Govt Sector & Defence | SMB Solutions Solutions Customer Experience •IVR •CTI •CRM IP Communications Switching Enterprise Security Contact Center Routing Video Collaboration & Presence Computing Passive Business Applications • Oracle Audio Video Integration Servers & Storage Access Control & Surveillance Wireless Data Centre & Virtualization Networking Infrastructure Unified Communications Enterprise Applications Services Managed Services Outcome Services Professional Services Maintenance Services
AGC-JUNIPER PARTNERSHIP USPs Juniper Partnership – ESP Elite & SPI Elite (India, Sri Lanka & Bangladesh) (Premier partnership for complete range) Juniper Advance Partner Services (First & Only partner to sign for APS with Juniper) J-Operate Specialist & Implement Specialist Partner(India, Sri Lanka & Bangladesh) (Premier partnership on support credentials) Juniper - APAC Commercial Partner Of the Year – 2011 IT Services Partner of the Year – 2012 Southern Region Partner of the year -2012 Expertise in building & maintaining large telecom networks The core team of Juniper has an average experience of 8-10 years on Juniper Direct access to JTAC by AGC experts
JUNIPER CERTIFICATIONS Complimentary Skills Juniper certified engineers (JNCIS-ER, JNCIS-M,JNCIS-FWV,JNCIA-E,JNCIA- WX,JNCIA-EX,JNCIA-ER) PMO with vast experience in handling national & international projects of very large in nature 150+ Engineers Juniper Skill 95 Engineers (240 Certifications) Juniper Certified PMO team is PMP certified & having knowledge of ITILv3 2 PMOs with 18+ years of experience PMOs PMO process: Carefully designed to manage scope, time, cost, quality, risk, communication in project 5 Program Managers with 12+ years of experience Program Managers Expertise in implementing process framework such as ISO 20000, ISO 27001, COBIT, ITSM 15 Project Managers with 10+ years of experience Project Managers Corporate IT Governance, BCP/DRP, BS 25999, Sarbanes Oxley Act Compliance- Sox, ESox ,PCI- DSS, BASEL II HIPAA Compliance 200+ Resources FMS
Key Customers BFSI IT\ITes •A Leading Financial • Amongst Top 5 & most • A large consulting • Top 5 global consulting firm Services organization. trusted Indian Bank with organization • A large broadband • A very large Industrial global presence • A big mobile phone company development bank. • Top 5 Indian Bank with development company • In the Top 3 Indian IT • A Global leading Banking global presence • A global outsourcing services company Group • Global Banking leader company for diplomatic • Top 5 Indian Telecom • An international JV • Large Insurance missions Player insurance company Company • A global technology leader • Top 5 IT services company •India’s Top 3 insurance • Large Indian Insurance for Network solutions • Top 5 IT hardware company Company • Large E commerce website company • A leading Insurance • A state-owned large • A Large telecom services • Top 10 IT services Company Indian Bank provider company • A global financial services • Global leading Banking • A upcoming telecom • A large Telecom Services organization Group services provider Provider
Key Customers Manufacturing & GPD Others • Ministry of Defense for • Global IT & BPO Leader developing economy. •Top 10 Indian BPO services •State-owned Rail Transport company •State-owned Electricity •Top 10 Indian BPO services Distribution company company •A state-owned electronics •A global Pharmaceutical development corporation company •A large state-owned steel •Top 10 Indian BPO services company company •A Govt. owned •Top 5 IT hardware company infrastructure company •A global Pharmaceutical •Top 3 Indian Oil Company company •Large Electronic Appliances company
Partner Recognitions • APAC Partner of the Year - Verint • IT/ITes Partner of the Year –Juniper •South Region Partner of the Year - Juniper • Strategic Win of the Year Enterprise sector- Juniper • Growth Partner of the Year –Net-App • APAC Commercial Partner of the Year –Juniper • APAC Technical Excellence Partner of the Year –Avaya • APAC Best Promising Partner –Christi • APAC Best Service Partner –Polycom • Best Performance BFSI, Enterprise - AMX • Best Sales Partner BFSI , Enterprise –Samsung • Best Partner –HARMANPRO • Best Emerging Partner of the Year - Citrix • Highest Growth Partner –Jabra • Most Extreme Partner of the Year –Extreme • Partner of the Year- India and SAARC - Polycom • Partner of the Year –Aspect • Top Performing Partner of the Year –Nice
A Leading Management school in Hyderabad Opportunity Background – It is an leading Management Institution offering high quality learning experience, in an adaptive environment, with a focus on relevance with mission to develop ethically-grounded, professional managers who can add value to the organizations and communities to which they belong. – Currently they have thier campuses across Hyderabad ,Bangalore ,Pune ,Mumbai and Gurgaon with approximately 7000 network users across all locations . – Distributed WLAN deployment across the various campuses with Centralized Management for providing the Internet Access to all the users – Full Network Security along with AAA server Authentication for all the user to control and avoid internet misuse – WLAN across all campuses (Hyderabad ,Bangalore ,Pune ,Mumbai and Gurgaon ) for about around 7000 students . • 23
Schematic Network Architecture Schematic Diagram across Sites Schematic Diagram for HO at Hyderabad
Leading IT Services Company Opportunity Background Leading IT Services, Business Solutions and Outsourcing organization, ranked among the top 10 technology firms in the world. The customer wanted to build a state-of-the-art ODC with 99.99% uptime at Kolkata for over 16,000 ports including routers & 2 stage firewalls, simplified management. The ODCs are direct revenue generating business for TCS. Challenges & Winning Strategy Major Challenge: Simplify the network architecture for such a large set up and always growing server farm, competition from Cisco being existing vendor. Winning Strategy: Multiple KT sessions for the local IT team in Kolkata. o ROI calculations to showcase reduced power consumption and heat dissipation. o Uniqueness of Q-Fabric architecture over HP solution. o Involvement of Juniper & AGC leadership team at the right time to convert the o opportunity into PO.
Proposed Solution HD RoW Solution MD RoW Solution QFX 3600-I QFX 3600-I QFX3500 QFX3500 QFX3500 EX4200 / 4500-VC QFX3500 QFX3500 QFX3500 WAN/FW Aggregation Switch Core Layer Distribution Layer Distribution Layer 40Gb 10Gb 1Gb (Copper / Fiber) Access Layer- EX4200 / EX3300
Proposed Solution End to End Juniper solution including core, distribution, access & server farm switches, firewalls and routers. Proposed core was Juniper carrier grade MX960 in high availability for ensuring 99.9 % uptime and un-compromised performance. Q-Fabric architecture for the DC. 3-Tier network architecture using MX-480 at distribution & EX3300 in Virtual Chassis for access layers with 10Gig uplinks. SRX branch and DC series for internal, DC & internet firewalls as well as routers. Complete 10Gbps backbone with redundancy at each layer. Reduced power consumption & heat dissipation by up to 35% resulting in savings of up to 25% in power bills over a period of 4 years compared to Cisco solution.
A Large IT-ITeS Company • Opportunity Background: – Client was coming up with a new facility in Hyderabad. It was addition of a new tower in existing facility and looking for complete new network setup. – Upgrade the Data Center & Core infrastructure of the existing building. • Requirement: – 2 Tier network architecture based on Core and Access Layer. Access Layer will consist of Gigabit stackable switches with 10Gig connectivity to Core. – Separate network for Data & Voice. – Cost effective solution to address the existing Core/Data Center network upgrade as well as new building network. – Providing a seamless & resilient connectivity between the existing network and new building over 10 Gig.
A Large IT-ITeS Company – AGC Networks proposed the solution based on Juniper’s MX and EX Series Switching Platform. – Highly resilient network to address the five 9s availability requirement – High performance and highly virtualized network to address the network performance as well as network isolation to provide the direct access to ODC environment from end customer network without compromising the performance, security and network uptime. – Centralized and Simplified management – Efficient & effective management of information security and network access control across the network – Future scalability at all layer and Core Switch can be used as full fledged MPLS Router.
Data Network Architecture EXISTING BUILDING Voice Core CAMPUS CORE 2x1Gig MLAG 4x10Gig 2x10Gi g MLAG MX 960 MX 960 2x10Gi g MLAG EX 4200- 48T EX 4200- 48T EX 4200- 48T
A Large Service Provider Business Requirement 1. Provide Network Infrastructure for the HITS Services. 2. The proposed Network should host 1200 1G Servers, scalable to 1400 servers. 3. The proposed architecture should offer high performance & Availability 4. The design should be completely redundant & secure. 5. The proposed solution should offer centralized management. 6. Should have provision for Secure Remote Access Solution for various infrastructure vendors hosting Telecom servers & devices. 7. The proposed architecture should offer the very less latency as minute delay impacts end user TV viewing experience. 8. Also Build User Network for 150 users.
Benefits of the Proposed Solution 1. Redundant Solution– The design is redundant. Device level Redundancy is built at Network Core Switching and Security Layers. Power Supply redundancies planned in most of the devices across the layers to provide no single point of failure. 2. High performance resiliency, superior Virtual Chassis & SRX Clustering technology, high availability solution providing immediate convergence on failure of link/device. 3. Scalable - Solution based on Virtual Chassis Technology. Current solution can scale up to 1400 servers. With Juniper Virtual Chassis up to 10 EX 8216 switches can be connected in the switch for future use. 4. Low Inter-Switching delay–Lowest switching delay for Server to Server communication. 5. Single Point of Management – With Juniper Virtual Chassis & clustering solution for Switching & Firewalls & JUNOS Space Solution provide single point of management to the administrators. 6. Secure Architecture - In order to provide comprehensive security, IPS & Application Security features are provisioned in the proposed solution 7. Power of JUNOS - Consistent OS across switching, and SRX Service Gateway for consistency
Why AGC? •Expert level technology specialists •Experienced & Certified Manpower Domain Knowledge • 2500+ Customers including Fortune 500 • Consistently high customer satisfaction scores Large Customer Base • Focus on business outcome, not just technology • Hosted, OPEX and Managed services Flexible Business Model • Single point to execute global deployment • Understanding of global markets and business models Global Footprint
Thank you Bhavin Barbhaya bhavin.bharbhaya@agcnetworks.com 09930135738