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Getting Serious Games to Tell the Story You Want - Morten Jaeger, Workz

Monopoly is a game about real estate. Yet it doesn’t teach you about real estate. But how do we make a link between game narrative and real-world learning? When designing serious games, we aim to create an experience in which players spend the most time thinking about the central purpose of the session, and less time getting distracted from it. Choosing game mechanics and narrative is crucial. This session is about making the right choices.

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Getting Serious Games to Tell the Story You Want - Morten Jaeger, Workz

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  1. GAMECHANGERS® GAMES TO BUILD COLLABORATION WITHIN AN EXECUTIVE TEAM ® © Workz A/S 2018 – www.workz.dk

  2. WHO AM I? WORKZ Morten Jaeger What Change management, strategy implementation and training Position Senior Consultant, Partner Focus areas Experience design, learning design, change management and training How Workshop design and tools, custom-made serious games and off-the-shelf leadership simulations

  3. METHOD: DESIGNED CONVERSATIONS

  4. LEADERSHIP SIMULATIONS

  5. GAMECHANGERS® Gamechangers® a leadership simulation on how to drive strategic change and lead transformations through stakeholder engagement. The simulation will provide inspiration and input for reflection, but much learning will happen through knowledge sharing within your team.

  6. GAMECHANGERS® Gamechangers® a leadership simulation on how to drive strategic change and lead transformations through stakeholder engagement. The simulation will provide inspiration and input for reflection, but much learning will happen through knowledge sharing within your team. Today’s experiment ▪ Play the game without knowing the game mechanics. A simplified version – half play, half design ▪ Observe the conversations you have while working with the materials. ▪ We need volunteers and observers.

  7. YOUR MISSION ▪ Together with your group you play the Head of Production in one of the four divisions in Thorne Industries. ▪ You have just been given the responsibility for implementing the division’s new Green Shores strategy. ▪ Your mission is to lead the two main initiatives of the strategy – Work Greener and Green Products. ▪ Through interaction with your colleagues you must establish trust, create support, build momentum and handle potential conflicts and roadblocks along the way.

  8. GAMECHANGERS®PHASES – FULL GAME The game has four rounds, covering the full change process. Anchoring – Round 2 Strengthen abilities and integrate Green Shores into systems and processes Start-up – Round 1 Build a driving coalition and establish a solid foundation Start-up – Round 2 Broaden the coalition and respond to the needs of the organisation Anchoring – Round 2 Maintain focus, secure leadership alignment and prevent rollbacks

  9. YOUR PROGRESS – THE STRATEGY BOARD ▪ You are measured on your results by the position of your ship on the Strategy Board. ▪ The position is changed by adding sails and anchors to your ship. ▪ Sails and anchors are acquired through achievements that are awarded after each round of the game. ▪ Can your ship reach the Green Shores?

  10. YOUR STAKEHOLDERS – THE MOVE BOARD ▪ The relation between you, your stakeholders and your project is mapped on the Move Board. ▪ The stakeholders’ positions on the board illustrate attitude to the new strategy and if they are engaged in supporting or resisting it. ▪ The stakeholders’ personal relation to you is represented by the green or red tokens placed under the stakeholder pieces.

  11. YOUR STAKEHOLDERS – THE MOVE BOARD

  12. YOUR ACTIONS – THE STORY BOARD ▪ In the game your decisions are represented by Action Cards. ▪ In each rounds you will choose 5 Action Cards and a sequence to create your plan. ▪ When you make your plan the cards are placed on The Story Board. ▪ You execute your plan by opening the cards one at a time. ▪ You can adjust and change your plan but you cannot change cards that has already been opened.

  13. READ Read pages 2-5 ▪ You have each been given a personal booklet, it is yours and you may write in it. ▪ Open it and read about the background, your role and mission.

  14. MEETING THE STAKEHOLDERS Read pages 10-11 Insert stakeholder introduction movie file here (Start-up)

  15. Round 1 Start-up

  16. PICK TWO STAKEHOLDERS TO MEET WITH Read pages 10-11 ▪ You have a chance to meet with two stakeholders for an informal chat. ▪ Discuss with your group and select two stakeholders to meet with. ▪ Now open the Stakeholder Cards and get new insights about who they are and how they see the situation. ▪ Your relation with the two selected stakeholders improves by one level.

  17. MAKE A PLAN WITH YOUR GROUP Read pages 14-15 ▪ Read the description of the 12 actions cards for the round in your booklet. ▪ Agree on a shared plan together in the group. ▪ Place the five cards on your Story Board in the right sequence.

  18. EXECUTE YOUR PLAN ▪ Now open your Action Cards one at a time, read what happens and apply the changes. ▪ Changes might effect the position of the stakeholders on the Move Board or the relationship tokens that describe how they feel about you. ▪ Note: Follow the exact sequence on the cards – step by step! ▪ After each card adjust you plan if needed. ▪ Note: Once a card has been opened it can not be undone!

  19. EXECUTE YOUR PLAN ▪ Moving to a specific space ▪ Moving towards the space “WORKING FOR” ▪ Moving away from space “CONFLICTING AGENDA”

  20. EXECUTE YOUR PLAN ▪ Now open your Action Cards one at a time, read what happens and apply the changes. ▪ Changes might effect the position of the stakeholders on the Move Board or the relationship tokens that describe how they feel about you. ▪ Note: Follow the exact sequence on the cards – step by step! ▪ After each card adjust you plan if needed. ▪ Note: Once a card has been opened it can not be undone!

  21. YOUR ACHIEVEMENTS FOR THE ROUND ▪ Now it time to see the results of your decisions in this round. ▪ Read your Achievement Sheet one step at a time. ▪ Place any sails or anchors you have achieved on your ship. ▪ Calculate your total progress and move your ship on The Strategy Board.

  22. YOUR ACHIEVEMENTS FOR THE ROUND ▪ Now it time to see the results of your decisions in this round. ▪ Read your Achievement Sheet one step at a time. ▪ Place any sails or anchors you have achieved on your ship. ▪ Calculate your total progress and move your ship on The Strategy Board.

  23. Round 2 Start-up

  24. DISCUSS YOUR OBJECTIVES FOR THE ROUND Read page 16 Please read the introduction to the round and discuss your mission and objectives with your group. “Which stakeholders are most important for you to engage at this point?” “How do you see the situation, and what are the biggest challenges?” “What will be your primary focus and approach?”

  25. MAKE A PLAN WITH YOUR GROUP Read pages 18-19 ▪ Read the description of the 12 actions cards for the round in your booklet. ▪ First make your personal plan without talking to the rest of your group. ▪ The share your individual plans and agree on a shared plan together in the group. ▪ Place the five cards on your Story Board in the right sequence. ▪ If you have time to spare, consider what could go wrong and have a plan B.

  26. EXECUTE YOUR PLAN ▪ Now open your Action Cards one at a time, read what happens and apply the changes. ▪ Changes can effect the position of the stakeholders on the Move Board or the relationship tokens. ▪ Note: Follow the exact sequence on the cards – step by step! ▪ After each card adjust you plan if needed. ▪ Note: Once a card has been opened it can not be undone!

  27. YOUR ACHIEVEMENTS FOR THE ROUND ▪ Now it time to see the results of your decisions in this round. ▪ Read your Achievement Sheet one step at a time. ▪ Place any sails or anchors you have achieved on your ship. ▪ Calculate your total progress and move your ship on The Strategy Board. ▪ Note: You can calculate your position at any time by adding the value of all sails and anchors.

  28. IMPLEMENTATION (CONTINUED GAME)

  29. TIME PASSES TIME PASSES TIME PASSES ▪ The simulation now enters the implementation phase. ▪ Some time passes and results are created as the organisation begins implementing new procedures and standards. ▪ Move your ship 10 Points forward. § Move your ship 10 Points forward. § Move your ship 10 Points forward. § The simulation now enters the implementation phase. § Some time passes and results are created as the organisation begins implementing new procedures and standards. and standards. § The simulation now enters the implementation phase. § Some time passes and results are created as the organisation begins implementing new procedures

  30. PERFORMANCE REVIEW ▪ At a strategy review at the corporate headquarters, results from all divisions are evaluated. ▪ Did your ship have reach the Implementation Target? ▪ If yes, the initiatives are seen as a success. ▪ Select one stakeholder and improve your relationship with him/her . ▪ If you are 10 or more points behind, the initiative is seen as a failure. ▪ Your relationship with the Head of Division gets worse. ”The numbers are in…”

  31. NECCESARY LAY-OFFS ▪ As a result of the LEAN initiative, some departments experience lay-offs. ▪ Did you play the action “I promise you!” in the last round? ▪ If yes, the Employee Representative loses trust in you due to broken promises. ▪ Your relationship with the Employee Representative gets worse. ”You promised me...”

  32. Round 1 Anchoring

  33. MEETING THE STAKEHOLDERS Read pages 22-23 Insert stakeholder introduction movie file here (Implementation)

  34. DISCUSS YOUR OBJECTIVES FOR THE ROUND Read page 24 Please read the introduction to the round and discuss your mission and objectives with your group. “Which stakeholders are most important for you to engage at this point?” “How do you see the situation, and what are the biggest challenges?” “What will be your primary focus and approach?”

  35. PICK TWO STAKEHOLDERS TO MEET WITH Read page 22-23 ▪ You have a chance to meet with two stakeholders for an informal chat. ▪ Discuss with your group and select two stakeholders to meet with. ▪ Now open the Stakeholder Cards and get new insights about who they are and how they see the situation. ▪ Your relation with the two selected stakeholders improve by one level.

  36. MAKE A PLAN WITH YOUR GROUP Read pages 26-27 ▪ Read the description of the 12 actions cards for the round in your booklet. ▪ First make your personal plan without talking to the rest of your group. ▪ The share your individual plans and agree on a shared plan together in the group. ▪ Place the five cards on your Story Board in the right sequence. ▪ If you have time to spare, consider what could go wrong and have a plan B.

  37. EXECUTE YOUR PLAN ▪ Now open your Action Cards one at a time, read what happens and apply the changes. ▪ Changes might effect the position of the stakeholders on the Move Board or the relationship tokens that describe how they feel about you. ▪ Note: Follow the exact sequence on the cards – step by step! ▪ After each card adjust you plan if needed. ▪ Note: Once a card has been opened it can not be undone!

  38. YOUR ACHIEVEMENTS FOR THE ROUND ▪ Now it time to see the results of your decisions in this round. ▪ Read your Achievement Sheet one step at a time. ▪ Place any sails or anchors you have achieved on your ship. ▪ Calculate your total progress and move your ship on The Strategy Board.

  39. Round 2 Anchoring

  40. DISCUSS YOUR OBJECTIVES FOR THE ROUND Read page 28 Please read the introduction to the round and discuss your mission and objectives with your group. “Which stakeholders are most important for you to engage at this point?” “How do you see the situation, and what are the biggest challenges?” “What will be your primary focus and approach?”

  41. MAKE A PLAN WITH YOUR GROUP Read pages 30-31 ▪ Read the description of the 12 actions cards for the round in your booklet. ▪ First make your personal plan without talking to the rest of your group. ▪ The share your individual plans and agree on a shared plan together in the group. ▪ Place the five cards on your Story Board in the right sequence. ▪ If you have time to spare, consider what could go wrong and have a plan B.

  42. EXECUTE YOUR PLAN ▪ Now open your Action Cards one at a time, read what happens and apply the changes. ▪ Changes might effect the position of the stakeholders on the Move Board or the relationship tokens that describe how they feel about you. ▪ Note: Follow the exact sequence on the cards – step by step! ▪ After each card adjust you plan if needed. ▪ Note: Once a card has been opened it can not be undone!

  43. YOUR ACHIEVEMENTS FOR THE FINAL ROUND ▪ Now it time to see the results of your decisions in this round. ▪ Read your Achievement Sheet one step at a time. ▪ Place any sails or anchors you have achieved on your ship. ▪ Calculate your total progress and move your ship on The Strategy Board. ▪ Note: You can calculate your position at any time by adding the value of all sails and anchors.

  44. THE END

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