Servo Hospitality School Prospectus

1. SERVO HOSPITALITY SCHOOL

3. FOUNDER'S MESSAGE PRINCIPAL'S MESSAGE ABOUT US ACADEMICS Level 3 Foundation Diploma by OTHM, United Kingdom INDEX • International Diploma in Hotel Management Level 4 Diploma Courses by OTHM, United Kingdom • International Diploma in Hotel Management • International Diploma in Culinary Arts • International Diploma in Bakery Level 5 Diploma Course by MCAST, Malta • Undergraduate Diploma in Hotel and Hospitality Management Servo Finishing School Programme CENTRES OF EXCELLENCE INTERNSHIPS & PLACEMENTS CO-CURRICULAR & EXTRA-CURRICULAR ACTIVITIES

4. There can be no better way to serve one than educating an individual. In 2018, Hotel Surbhi India Pvt. Ltd. forayed into the world of academia and launched the Servo Hospitality School to impart transformative, innovative and experiential learning in hospitality education. With a long-term vision of creating multiple service related education systems, the institute is also envisaged to serve the manpower needs of the brand in the future. The secret of change is to focus all your energy not on fighting the old but on building the new. Here at Servo, we are precisely attempting to do so by building new paradigms for imparting hospitality education. I have envisioned to create an institute that provides you with both academic and experiential learning opportunities. Here at Servo, we set high standards for your education so as to ensure that you develop your management and interpersonal skills for the hospitality world. Students at Servo will be provided with an excellent education and the capacity to grow and apply knowledge in exercising influence and making meaningful, lifelong contributions. We at Servo, welcome those, who wish to pursue hospitality as a career as well as those, who intend to take a plunge into this sector and branch out subsequently, in the professional world. FOUNDER'S MESSAGE MR. VISHWAS GHAI A journey of a thousand miles begins with a single step……Lau Tzu As we look to the future of the hospitality world, knowledge will continue to play an important role as a key resource for the young generation. The changing paradigm of the hospitality industry warrants that the skills and capabilities of the students be multi-thronged and time-tested. Our challenge is to generate new innovative ideas for knowledge delivery for educating and training students to work in a dynamic environment where they will be valued not just for their specialized knowledge, but also the ability to apply their knowledge to solve new problems in the hospitality world. The Servo Hospitality School is a platform to attain wholesome education not just in class rooms but also through strong industry-academia interface. When you choose Servo Hospitality School, your opportunities become boundless with an unparalleled array of choices available both in terms of specialization as well as international exposure. Academic excellence, holistic education, global relevance and contemporaneous curriculum will continue to be the cornerstone of the institute and with this ethos, I am certain that we will go a long way in being at the forefront of global hospitality education. PRINCIPAL'S MESSAGE MR. PRAKASH JOSHI I take this opportunity to welcome you to the Servo Hospitality School, Dehradun for pursuing your career in quality global education.

5. ABOUT US In the last few years, the paradigms, frames and perspectives that define the hospitality industry have undergone a monumental change. The challenge is to train and educate the future hoteliers and hospitality leaders to anticipate and respond to these changes. At the Servo Hospitality School, we have pushed the limits of knowledge delivery to impart transformative, innovative and experiential learning to our students. We aim to carve out a niche in the ‘Hospitality Education’ through our quality up to date curriculum and lecture delivery methods supported by strong in-house training and international exposure. Our outlook is global, and our vision is to build purposeful and visionary leaders in hospitality. Our students are trained by a team of dynamic hospitality professionals that have decades of industrial experience. The students are provided wholesome education not just in classrooms but also through strong industry-academia interface. They are guaranteed an immersive hospitality experience at our training partner Hotel Ramada, Dehradun to establish excellence via experience. Through international internships, that impart them with cross cultural skills, sensitivity and career networking, the students are truly prepared for a global hospitality career. 01

6. ACADEMICS OTHM Servo Hospitality School is an accredited educational delivery partner of OTHM, United Kingdom, which is a UK based awarding organisation regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM supports tourism and hospitality industry by delivering qualified and experienced human resource for the industry. THE MAIN OBJECTIVES OF OTHM ARE: • To uphold the integrity of the qualifications and assessments • To provide British Standards Qualification globally • To promote professionalism • To promote ethical practice • To promote equality and diversity UNIVERSITY PROGRESSIONS The OTHM Level 4, 5 and 6 diploma qualifications are equivalent to Year 1, 2 and 3 (Final year) respectively of a three-year UK Bachelor’s degree. Each level consists of 120 credits. Completing any of the level 4, 5 and 6 qualifications will enable learners a progression to the next level of higher education at UK universities. 02

7. Level 3 Foundation Diploma By OTHM, United Kingdom INTERNATIONAL DIPLOMA IN HOTEL MANAGEMENT The program offers a straight school to career path for people interested in the hotel, restaurant or the food industry. This course is designed to provide students with extensive knowledge on the Hotel Industry, within the kitchen, front office, housekeeping, F&B production and F&B service operations, sales and marketing, French and Business communication. This twelve-month program integrates theoretical and practical knowledge in kitchen lab, front office, housekeeping, F&B production and service operation. On-job experience imparted during the course enriches and reinforces what students learn in the classroom and develops their practical skills, which is critically important for future success in the industry. Course Duration The duration of this course is 12 months of which 6 months are spent on theoretical training in the classroom followed by 6 months of industrial exposure. At the end of 12 months, placement of students in the domestic market is facilitated. Eligibility Criteria Candidate must have completed Grade 10 or equivalent qualification in any stream from a recognized national or state board. 03

8. Level 4 Diploma Courses By OTHM, United Kingdom INTERNATIONAL DIPLOMA IN HOTEL MANAGEMENT This course offers theoretical learning, practical training and industrial skills required for students to be successful in the hotel management industry. It is affiliated to OTHM, United Kingdom. The program provides an industry-driven curriculum to teach and test students and awards them with industry-recognized diplomas. The program integrates theoretical and practical learning in the kitchen lab, front office, housekeeping, food & beverage production, service operation and culinary work. Additionally, students can choose their specialisation in a few months and tailor. The practical training to their specific aspirations. Eligibility Criteria Candidate must have completed 10+2 or equivalent qualification in any stream from a recognized national or state board. Course Duration The duration of this course is 12 months which involves 6 months of theoretical and practical training followed by 6 months of industrial exposure. At the end of 12 months, students are sent for International Internships or Placements facilitating an immersive global hospitality experience. 04

9. INTERNATIONAL DIPLOMA IN CULINARY ARTS At the Servo Hospitality School, we offer International Diploma in Culinary Arts which helps students learn contemporary and classic culinary techniques and cooking methods. This course is affiliated to OTHM, United Kingdom. The course integrates both theoretical and practical components and focuses on the functional areas of the culinary operations. It introduces the basic principles of sanitation and safety related to the hospitality industry including personal hygiene, sanitation and safety regulations, usage and care of the equipment and the principles of foodborne illnesses. Through the guidance of experienced professionals and practical training, the students imbibe extensive knowledge of cooking hacks and skills and application of different methods and techniques of cooking. Emphasis is also placed on technical and interpersonal skills, study skills, ethics, professionalism and time management as they are all essential perquisites to an international hospitality career. Course Duration The duration of this course is 12 months which involves 6 months of theoretical and practical training and 6 months of industrial exposure. At the end of 12 months, students are sent for International Internships facilitating an immersive global hospitality experience. Eligibility Criteria Candidate must have completed 10+2 or equivalent qualification in any stream from a recognized national or state board. 05

10. INTERNATIONAL DIPLOMA IN BAKERY The Servo Hospitality School offers an International Diploma in Bakery which is affiliated to OTHM, United Kingdom. This course is designed for candidates who wish to acquire an expertise in the art of confectionary and patisserie and integrates both theoretical and practical training. This course covers various baking technicalities, hacks and skills, patisserie principles, chocolate handling techniques and sculpture making. The course also focusses on the functional areas of the hospitality operation including kitchen administration and food production, fundamentals of food and beverage services, food science and hygiene. Besides, emphasis is also placed on technical and interpersonal skills, customer handling technique, ethics, professionalism, standards of etiquette and hospitable conduct and time management as they are all essential perquisites to an international state-of-the-art culinary studio is available in the campus for students to practice their culinary and bakery skills. hospitality career. A Course Duration The duration of this course is 12 months of which 6 months are spent on theoretical and practical training and 6 months of industrial exposure. A state-of-the-art culinary studio is available in the campus for students to practice their bakery skills. Eligibility Criteria Candidate must have completed 10+2 or equivalent qualification in any stream from a recognized national or state board. 06

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12. MCAST The Servo Hospitality School is associated with the Malta College of Arts, Science and Technology– Europe’s leading government vocational education and training institution. MCAST offers 180 full-time and over 300 part-time vocational courses ranging from certificates to Master’s degrees (MQF Level 1 to Level 7). MCAST mission statement is to,“Provide universally accessible vocational and professional education and training with an international dimension, responsive to the needs of the individual and the economy”. The Servo Hospitality School provides a progression to the Level 5 Undergraduate Diploma in Hotel and Hospitality Management offered by MCAST, Malta. Level 5 Diploma Course By Malta College Of Arts, Science & Technology (MCAST), Malta, Europe UNDERGRADUATE DIPLOMA IN HOTEL AND HOSPITALITY MANAGEMENT This Advanced Diploma in Hotel Management is designed for students that have high career aspirations in hospitality management. This course aims to go beyond the fundamentals of hotel management and expose the student to the financial and operational aspects of the hospitality industry. On the completion of the programme, students will have an overview of the broad contours of the business of hospitality including fundamentals of consumer behavior and marketing, finance, operations management, leadership and management principles, human resource management and contemporary issues in hospitality management. Course Duration This is a 24 months programme which involves 12 months of Level 4 Study at the Servo Hospitality School. The Level 4 qualification provided at the Servo Hospitality School will be by OTHM, UK. The training will encompass both theoretical and practical training in the classroom and industrial exposure. Thereafter, on completion of the Level 4 Diploma programme, the students will leave for Malta for a 1-year Level 5 Study at MCAST, Malta. On successful completion of the Level 5 study, students will be awarded an Undergraduate Diploma in Hotel and Hospitality Management. While at MCAST, Malta, students will also get the opportunity to undertake part-time work for 20 hours per week with an earning potential of upto INR 1.5 lakh. Post completion of the programme, opportunities exist to get a job search visa of 9 months with a possibility of full- time work permit and earning potential of upto INR 2 lakh per month. Eligibility Criteria Candidate must have completed 10+2 or equivalent qualification in any stream from a recognized national or state board. 10 08

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14. Servo Finishing School Programme The Servo Finishing School Programme aims to cater to the graduates of hospitality management. It is a 6 months programme which holistically develops a student to meet the skills demand in the international hospitality arena. It involves 3 months of classroom training covering the essentials of hospitality training with a special emphasis on developing of soft skills such as leadership training, teamwork, confidence, dressing, grooming and interview training. The remaining 3 months are spent on practical training at our training partner Ramada, Dehradun. At the end of the finishing school programme, the students are assured of an international internship and placement with one of our international placement partners. 10

15. Eligibility Criteria Candidate must possess a Diploma in Hospitality Management from a recognised institute or university. 11

16. Centres Of Excellence Philosophy As passionate entrepreneur-educators committed to growth, sustainability, innovation, quality, excellence, best-in-class practices, ethical values and customer centricity, it is our mission to create a ‘school of the future' with all these attributes and it shall be our endeavor to live up to this promise each day. The Centres of Excellence (CoE) can continuously and consistently support, nourish and sustain the mainstream academic programs at a strategic level, and create synergies and long-term stakeholder engagements. The six CoE’s are: • Centre for Culture & International Languages • Centre for Hospitality Research • Centre for Culinary Arts • Centre for India Studies • Centre for Sustainability • Centre for Entrepreneurship Development & Innovation 12

17. OBJECTIVES The objectives for setting up the Centres of Excellence (CoE) include but are not limited to: • The six CoE’s if viewed as an integrated ecosystem will provide a high level of educational empowerment to the students. • The aim is also to provide a rich environment to inter-alia foster values of independent enquiry, professional pride and creative self-development. • Each of the CoE with its rich thematic content and global relevance when combined with the mainstream academic programs has the potential to help imbibe and build professional values, excellence, character and integrity - the key drivers in the global workplace. • Each CoE will, independently and jointly add a distinctive and long-term value-proposition to each of the stakeholders. • The CoE will provide an excellent platform to explore contemporary concepts, trends and technologies in related areas. It will also provide an opportunity to the students to interact and share ideas with thought leaders in academia and industry and thus, develop mature professional perspectives. 13

18. Internships & Placements Internships At the Servo Hospitality School, assured international internships are part of the curriculum. The course fee is inclusive of an international internship for a duration of 12 months in a luxury hotel/resort. These internships prepare the students for a global hospitality career by imparting them with requisites such as cross-cultural skills, sensitivity and career networking. Paid internships are offered to students in the following countries: • Australia • China • Dubai • Europe • Maldives • Mauritius • Malaysia • New Zealand • Thailand Placements At the Servo Hospitality School, placements are facilitated for the students post completion of the diploma course. *TnC applied. 14

19. Co-curricular & Extra-curricular Activities At the Servo Hospitality School, we conduct various co-curricular & extra-curricular activities to ensure that our students grow holistically. 15

20. Caboose – The Culinary Studio Caboose - The Culinary Studio is a unique and a highly innovative endeavour started by the Servo Hospitality School which provides a creative space to a potential chef in the making to conjure International gastronomical delights. The goal and the aspiration is to become a professional chef across all age groups. The purpose of creating this facility is not only to provide an enjoyable environment for nurturing culinary aspirations for food enthusiasts but for culinary professionals that are hoping to further enrich & enhance their culinary skills. Thus, the Servo Culinary Studio will not only be a destination for making good food, but it will offer a unique setting for family and private celebrations. Participants can learn classical and modern culinary techniques, hottest trends and use the state of the art studio for an immersive experience to experiment and curate international cuisine. Operational Features • The Studio shall be open 7 days a week, 365 days a year. • A highly accomplished Chef will be waiting in the wings to offer support to a passionate learner. • An interested participant can register anytime during the currency of the programme, irrespective of the area of specialization. • Age is no bar- current students, ex -students, potential entrepreneurs, faculty members, housewives and other member of the public are encouraged to participate and enhance their culinary skills. • Participant can do multiple stints subject to prior booking and its availability. Programmes • Short-term Introductory Course on Bakery. • Workshop on Pasta and Pizza Baking. • Workshop on Handmade Chocolates. 16

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22. SERVO HOSPITALITY SCHOOL Address: 81D, Rajpur Road, Dehradun - 248001 Contact: +91-7253000357, +91-7617477585