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Central Reservations Kickoff Call

Serious Fun & Damn Good Food!. Indulge Your Senses!. Central Reservations Kickoff Call. Hotel Images. Hotel Overview. A Story of “Indulge Your Senses"

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Central Reservations Kickoff Call

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  1. Serious Fun & Damn Good Food! Indulge Your Senses! Central Reservations Kickoff Call

  2. Hotel Images

  3. Hotel Overview A Story of“Indulge Your Senses" Every hotel tells a story. Hotel Monaco Seattle tells the story of “indulge your senses," paying tribute to the all human senses - sight, smell, taste, touch, sound. The Hotel Monaco offers an eclectic luxury boutique hotel experience with imaginative and elegant décor, a pet goldfish in your guestroom upon request, and a prime location in downtown Seattle. Guests are encouraged to indulge in their every desire during their stay and in doing so, they can experience the story of the Hotel Monaco Seattle. We will surprise you and delight you…your stay will be nothing like what you expected. • Hotel Monaco Seattle is a fusion of warm Mediterranean décor and plush comfort – a sensory feast from threshold to the bed. The magnificent mural in the “living room” lobby with nautical imagery of dolphins swimming in the sea is a focal point in the hotel and grabs your attention upon entering. The hotel’s unique flavor and style colorfully celebrate life and the senses. • A 3 star/4 diamond level of services and amenities

  4. Local Area Map Hotel Monaco Seattle, located in the heart of the retail/financial district in downtown Seattle. Steps from both sister properties, the Hotel Vintage Park and Alexis Hotel. Centrally located, making it convenient to travel anywhere downtown!

  5. Our Neighborhood In our neighborhood, you'll discover: • Internationally Acclaimed Seattle Public Library • Pike Place Market • Washington State Convention and Trade Center • Puget Sound Waterfront, Coleman Dock Ferry Terminal and Cruise Ship Docks • Shopping – Westlake Center, Pacific Place Shopping Center, Flagship Nordstrom Store, City Centre, and Pioneer Square • Seattle Center, Space Needle, and Experience Music Project

  6. Our Neighborhood - continued In the beautiful city of Seattle, you'll enjoy: • Thriving arts throughout the city, including the Seattle Art Museum (SAM) and Frye Art Museum • Outstanding theater venues such as the 5th Avenue Theater, Paramount Theater, Benaroya Hall, IMAX Theater at Pacific Science Center, Seattle Repertory Theater and Marion Oliver McCaw Hall • Family friendly destinations like the Seattle Aquarium, Seattle Center and the Pacific Science Center • A Sports Fan Paradise! Seattle showcases the NFL’s Seattle Seahawks at Qwest Field, the MLB's Seattle Mariners at Safeco Field, and the NBA’s Seattle Super Sonics and WNBA’s Storm at the Key Arena

  7. Dining Seattle Dining Adjacent to the Hotel Monaco Seattle… “Serious Fun and Damn Good Food!” is the tagline of Sazerac, by far one of downtown Seattle’s hippest dining spots. Renowned Chef Jan Birnbaum succeeded in creating a high-energy atmosphere at the 185-seat Sazerac - named for a potent New Orleans cocktail. Sazerac's open, high-ceilinged room, elevated exhibition kitchen and vibrantly designed interior make for a stylish destination.

  8. Dining Executive Chef Jason McClure highlights Birnbaum’s Southern Louisiana roots in the clean and flavorful food found on the menu. Sazerac's Southern-inspired American cuisine and not-your-everyday meals, make each visit memorable. Sazerac cleverly combines its Southern-inspired drawl with the cuisines of the nearby wine country, the Pacific coast and local farms. McClure makes flavors sing, whether with the restaurant's wood-burning oven, smoker, rotisserie or grill. Be sure to save room for dessert! Hours of service:Breakfast Monday – Friday 7:00 am - 10:30 am Brunch Saturday – Sunday 8:00 am - 2:30 pm Lunch Monday – Friday 11:30 am - 2:30 pm Dinner Monday – Sunday 5:00 pm – 10:00 pmHappy Hour Monday – Friday 4:00 pm – 6:00 pm Sunday 2:30 pm – 9:00 pm

  9. Room Descriptions Hotel Monaco Seattle Accommodations Define Urban Luxury • Guestrooms have a plush, residential feeling designed by Los Angeles designer Cheryl Rowley. One color scheme incorporates rich crimson with accents of ochre and charcoal; the other is a vibrant yellow with raspberry and cream. In each scheme, patterns are layered upon patterns, accentuated with antique pine finishes. Through the vivid colors in the guestrooms at Hotel Monaco, light and warmth are brought inside giving each guestroom its own unique glow. • The business traveler was carefully considered when designing the generously sized desk with table lamp, phone, and power outlets. • When it’s time to relax, the guest can enjoy European-style sofas and lounge chairs that offer plenty of comfort. Sit back and relax while watching the 32” flat panel plasma TV and enjoy the convenience of having wired and WiFi Internet access, Nintendo and On-Demand movies at your fingertips.

  10. Room Types 189 Finely Appointed Guest Rooms & Suites Guestrooms • Monaco Queen Guestroom (MNQN) – One Queen bed, 350 square feet, max occupancy of 2 adults, will not accommodate a rollaway. City view. • Monaco Queen Queen Guestroom (MNQQ) - Two Queen beds, 390 square feet, max occupancy of 4 adults, will not accommodate a rollaway. City view. • Monaco Deluxe King Guestroom (MNKG) – One King Deluxe Room, 390 square feet, max occupancy of 3 adults, will accommodate a rollaway. City view.

  11. Room Types 189 Finely Appointed Guest Rooms & Suites • Luxury Suites • Monte Carlo Suite (MCST) - One King bed, 480 sq ft, max occupancy of 5 adults, will accommodate a rollaway. Sitting area with Queen sofa-bed. City view. • Mediterranean Suite (MEDS) – One King bed, 500 sq ft, max occupancy of 3 adults, will accommodate a rollaway. 2 person Japanese fuji-jet tub, city view. • Marquis Suite (MARQ) – 480 sq ft parlor, no sleeping accommodations. Will not accommodate a rollaway. Sofa and chairs, table, city view. • Palace Majestic Suite (PLMJ) – 960 sq. ft., Queen sofa-bed, seating includes sofas and chairs, conference table, window seating. 2 person Japanese fuji-jet tub, city view.

  12. Room Amenities & Highlights • Complimentary wireless and wired high-speed Internet access in all guestrooms • Complimentary morning newspaper • Multi-line phones with voicemail and speakerphone • 32" flat panel plasma TV and DVD/CD player • Nintendo and On-Demand movies on all televisions • Fully-stocked honor bars with gourmet treats • 24-hour room service • Bring your pet with you - Hotel Monaco Seattle is a pet friendly hotel • Can’t bring your pet? We’ll provide one for you! A Pet Goldfish to keep you company while you travel!

  13. Room Amenities & Highlights - continued • "Mind. Body. Spa." in-room exercise programs for yoga, Pilates and core strengthening • "Forgot It? We've Got It!" essential travel items • Amenities of home including make-up mirrors, iron and ironing board, hairdryer, plush terrycloth animal print bathrobes, and full-length mirrors • Complimentary in-room Starbucks coffee • Aveda bath amenities • Alarm clock and wake-up service (upon request) • Twice daily housekeeping service, including evening turn-down • Some suites include deep soaking tubs • "Tall Rooms" help our taller guests' stay headache-free

  14. Meeting Space Flexible Meeting Rooms with International Themes • Total meeting facilities include 6,040square feet of flexible meeting space • 2,160 square-foot Paris Ballroom which can accommodate up to 220 guests • High-tech Tokyo Boardroom featuring 50” Flat-screen Plasma TV, single-plank reclaimed Seattle Elm table with live edge, and leather executive chairs - 350 sq. ft., 12 people • Athens Room - 1,055 sq. ft., 100 people • Vienna Room – 1,110 sq. ft., 50 people • Bombay Room – 595 sq. ft., 60 people • Sydney Room – 340 sq. ft., 30 people Paris Ballroom

  15. Meeting Space continued • All meeting space located in lower lobby of Hotel • Complimentary WiFi in all meeting rooms • State of the art audio/visual equipment • 10th and 11th floor parlors available for breakouts, small parties and special functions • Sazerac private dining room and bistro available for small meetings and functions Tokyo Boardroom

  16. Special Services & Highlights Guests enjoyfour diamond level of services and amenities • Personalized room preferences and welcome amenities for members of the Kimpton InTouch guest loyalty program • Complimentary wireless high-speed Internet access throughout the hotel • Complimentary evening wine reception in the living room of the hotel from 5:00 p.m. – 6:00 p.m. featuring chair massage Tuesday and Thursday and fortune-telling Wednesday and Saturday • Complimentary morning newspaper (including your choice of the Wall Street Journal, USA Today, New York Times, or a local paper) • 24-hour room service • Concierge services

  17. Special Services & Highlights - continued • Onsite 24-hour business center includes copier, high-speed Internet access via center's PC and Mac, printers, and tech support • To keep you company, a goldfish companion is available by request • Twice daily housekeeping service with evening turndown • Valet parking with onsite secured garage (self-parking not available) • Concierge can arrange private town car service for airport transfers • Fully accessible for people with disabilities; ADA kits available • Express check-out • Pet friendly

  18. Business Travel - Key Selling Points • 3 star 4 diamond rating • 189 guestrooms & suites • 6,000 + sq. ft. of meeting space • Double-glazed sound-proof windows • Fine linens, pillow top mattresses, down comforters and pillows, plush animal-print terry cloth bathrobes • High-end bath amenities • Fully stocked honor bar with libations & treats • Hairdryer, iron and ironing board • Two line speaker phone with voicemail • Wake-up services available

  19. Business Travel - Key Selling Points - continued • Complimentary newspaper • Starbucks coffee in guestroom • Morning Starbucks coffee service in living room lobby • Business Center with both PC and Apple Computers • Complimentary high speed internet access - both WiFi and hardwired • 32” flat panel plasma televisions • DVD/CD Players in every room • Nintendo games and On-Demand movies • Twice Daily Housekeeping Service with evening turndown

  20. Business Travel - Key Selling Points - continued • 24 Hour Room Service • 24 Hour Complimentary Fitness Center with state of the art equipment and personal viewing devices • Evening Wine Hour - 5:00-6:00 pm in the living room lobby • Pet Friendly Hotel just in case you can’t live without your four-legged friend on your trip • Same day dry-cleaning service (upon request) • Complimentary shoe shine (upon request) • Overnight valet parking • Safety deposit boxes available through front desk • Full service restaurant and bar

  21. Leisure Travel- Key Selling Points • 3 star 4 diamond rating • 189 guestrooms and suites • Double-glazed sound-proof windows • Fine linens, down comforters and pillows, plush animal print bathrobes • High-end bath amenities • Hairdryer, make-up mirror, iron and ironing board • Warm snuggly throw to keep you warm at night • Starbucks coffee in guestroom • Safety deposit boxes available through front desk • Expert concierge services to discover Seattle from Urban hip restaurants and nightlife to golf outings, shopping sprees and top local attractions

  22. Leisure Travel- Key Selling Points • Expert concierge services to discover Seattle from Urban hip restaurants and nightlife to golf outings, shopping sprees and top local attractions • Complimentary newspaper • Two line speaker phone • 32” flat panel plasma televisions • DVD/CD players in every room • Nintendo games and On-Demand movies • Twice daily Housekeeping service with evening turndown • Connecting rooms available

  23. Leisure Travel- Key Selling Points • Suites with deep soaking, fuji-jet tubs • 24 Hour room service • 24 Hour complimentary Fitness Center • Evening Wine Hour from 5 p.m. to 6 p.m. in living room lobby • Child/Pet friendly Hotel • Complimentary shoe shine (upon request) • Overnight valet parking • Sazerac – a full service restaurant and bar

  24. Overcoming Potential Selling Challenges Caller Challenge #1: High Rate How to Sell Around It: Hotel Monaco Seattle offers guests a 4 diamond experience. It is comparable to the W, the Fairmont and the Sorrento. The abundance of amenities such as complimentary WiFi Internet access and an evening wine reception in the living room lobby make it a great value. Caller Challenge #2: Location – What is there to do? How to Sell Around It: Hotel Monaco is within walking distance to Pike Place Market as well as Seattle’s most recognized restaurants, boutiques, and museums. Seattle Metro Service and the monorail provide easy access to other city’s top attractions. Caller Challenge #3: Transportation How to Sell Around It: Hotel Monaco Seattle is located on 4th avenue where most attractions are within walking distance, however Metro bus service runs daily, providing quick and easy transportation all over downtown Seattle for minimal to no cost. In addition the concierge will be happy to assist with transportation needs to and from the airport, cruise terminal, and other destinations.

  25. Overcoming Potential Selling Challenges - continued • Caller Challenge #4: What is a Kimpton and Monaco? • How to Sell Around It:. • Kimpton is reputed as the “original” boutique hotel company in the United States.Since its inception in 1981Kimpton hotels has introduced a unique boutique hotel collection that hasset the trends and redefined the guest experience -- taking it to the next level. The Kimpton brand focuses on the original idea that "Every Hotel Tells A Story" • Hotel Monaco Seattle exemplifies the Kimpton philosophy by reflecting Kimpton's five Signature Elements: Care, Comfort, Style, Flavor and Fun and by offering a four star – four diamond level of service. Hotel Monaco Seattle is designed to reflect the energy, personality and pulse of its distinct location, culture, and style. • “Bill Kimpton created Kimpton Hotels to be welcoming havens of comfort and stylish design”

  26. HOTEL INFORMATION Hotel Monaco Seattle 1101 Fourth Avenue Seattle, WA 98101 Phone: 206-621-1770 Fax: 206-621-7779 General Manager: Ron Hofeliña Ron.hofeliña@hotelmonaco.com Director of Sales: Janene Varden Janene.varden@hotelmonaco.com Director of Revenue Management: Katie Wright Katie.wright@hotelmonaco.com Website: www.monaco-seattle.com Company website: www.kimptonhotels.com

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