A roadmap for Digital Transformation

1. 7/11/23, 4:36 PM A roadmap for Digital Transformation DIGITAL TRANSFORMATION A ROADMAP FOR DIGITAL TRANSFORMATION Many organizations begin discussions about Digital Transformation from a technology lens. E.g. I would like my business to be cloud-enabled, leverage microservices architecture, or enable the ?eld staff to improve productivity through mobile solutions. The issue with this? What they achieve is only a Technology transformation rather than the Digital transformation. It will soon become obvious that the results obviously do not meet expectations, and the transformation will be a failure. When it comes down to it, Digital Transformation is much more about transforming the Business more than it ever is simply transforming the technology. Digital Transformation should be approached in the context of pro?tably addressing a white space, creating new markets where none existed before, or capturing new customers whom the business never served before or are currently underserved. With this thinking, technology becomes the enabler for delivering the service; not the pivot for the transformation. Here are a few key principles for creating a true Digital Transformation: Purpose: What is the organizations purpose? What is the impact they want to create? This can be a great anchor to measure any solution or technology as the transformation moves from concept to solution Theme of transformation: What is the theme of the digital transformation? Is it to drive innovation? Is it to improve productivity, reduce cost, increase quality? These need to be fully discussed and determined. Without it, you will soon realize that your transformation has only resulted in a brand-new technology and fully lacking the business bene?ts Business Model: When you begin the transformation journey, be open to new business models. Because along your journey you may introduce new services, serve new customers etc. Do not force your existing https://techwave.net/a-roadmap-for-digital-transformation/ 1/5

2. 7/11/23, 4:36 PM A roadmap for Digital Transformation business model to ?t these new services because it may eventually fail. New innovative services may require new business models Competitive Dynamics: What are the parameters on which the industry competes today? How can you chart a new competition curve that can potentially disrupt the current competitive dynamics? Does your transformation help you achieve that disruption? Value Proposition: What is your current value proposition? What is the value proposition you aim to deliver? This can be seen in the context of purpose. Do you want to create economic value, social value, environmental value? Customer Journey Mapping: What are the steps that a customer goes through today to consume your product or service? Reimagine this journey in a “digital ?rst” world. The objective should be to reduce friction and enable customers to buy in the least amount of time. Finally, empathize with your customers both current and future. Developing customer empathy helps you look at your business in a completely new perspective, ensuring you deliver a top-notch customer experience. Keep these topics in mind and let them serve as touch points to ensure that your digital transformation plan truly transforms your business and not just your technology. PREVIOUS POST Most notable IoT developments of 2019 so far NEXT POST Edge Computing and the Internet of Things Search here.. RECENT POSTS https://techwave.net/a-roadmap-for-digital-transformation/ 2/5

3. 7/11/23, 4:36 PM A roadmap for Digital Transformation Understanding Digital Transformation and Its Importance in Today’s Business Landscape Step Up Your Business Game: Embrace B2B Omnichannel Commerce Today! SAP Commerce Cloud 2211: The Ultimate Solution for Your E-commerce Success! SAP Surviving the Storm: Overcoming Current Challenges in Fintech Product Companies Crafting Your Vision From Product Page to Purchase: Design Guide Part 2 CATEGORIES AMS Analytics Arti?cial Intelligence AWS Big Data Blockchain BPO Cloud Company Announcement CRM Digital Digital Transformation EIM EMI Engineering EPM ERP Events https://techwave.net/a-roadmap-for-digital-transformation/ 3/5

4. 7/11/23, 4:36 PM A roadmap for Digital Transformation Featured Fintech IoT IT infrastructure SAP SAP SAP AMS SAP Validation ABOUT TECHWAVE Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations. We believe in enabling clients to maximize the potential and achieve a greater market with a wide array of technology services, including, but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT).  SERVICES Enterprise Digital Services Engineering Services Enterprise Business Services PLATFORMS SupplyVu™ Autonetics Platform Hybrid Cloud Management COSMOS IoT https://techwave.net/a-roadmap-for-digital-transformation/ 4/5

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