PLRB Web Training

1. PLRB Web Training www.plrb.org

2. Introduction • Getting Started • Weather / Cats Info • Coverage Database • Education Materials • Meetings & Conferences • Locate Providers www.plrb.org

3. I. Getting Started • PLRB is a non-profit organization • Membership is on flat fee basis, not based on usage • Each person should have own password www.plrb.org

4. -Go to: www.plrb.org-Get password, using your company e-mail address www.plrb.org

5. White screen on homepage contains PLRB’s most current information Link to hurricane info Reviews of new cases Coverage quizes Recent weather info Liability coverage question General PLRB info www.plrb.org

6. II. Weather /Cats www.plrb.org

7. II. Weather /Cats 1. Type beginning date 2. Type ending date 3. Select desired peril www.plrb.org

8. II. Weather /Cats 4. Select State (can also select city and/or zip code) 5. Click Submit Search view results here www.plrb.org

9. II. Weather /Cats Red dot = tornado,Green dot = hail,Pink dot = wind www.plrb.org

10. II. Weather /Cats -click on Precipitation Summary Chart to view weather map www.plrb.org

11. -click on site navigation box in upper right corner of screen to return to home page by selecting “PLRB/LIRB Main” II. Weather /Cats Map scale www.plrb.org

12. III. Coverage Research The place to: • View annotations of common policies • Research state-by-state materials • Read law reviews of cases • Submit a coverage question www.plrb.org

13. III. Coverage Research -general searches can be performed by typing key terms or policy language into Search box rodent* www.plrb.org

14. III. Coverage Research -however, for more detailed searching, click on the “Coverage Research” tab to access the Coverage Research page. www.plrb.org

15. -type policy language “water damage” in the subject field -type factual term “roof” in the text field -leave state field as “All 50 States” III. Coverage Research 212 hits Titles of documents Type of document www.plrb.org

16. III. Coverage Research Annotations • updated on a real time basis • contain full discussion of each policy provision • discuss case law from throughout the country • Property Annotations include: • Homeowners • Businessowners • Commerical Forms, i.e. various CP forms • Business Income • Various common ISO personal and commercial lines endorsements www.plrb.org

17. III. Coverage Research -Beneath Subject/Text/State field is Table of Contents for PLRB’s database - Within the Table of Contents is PLRB’s State-by-State folder State-by-state folders Tip: most of these state-by-state documents can be quickly accessed by typing CHART into the Search box on the main page or by typing it in the Subject field in the Subject/Text/State search. www.plrb.org

18. your coverage search may pull up Law Reviews of related cases III. Coverage Research Law Reviews explain the court’s holding, often provide a free link to the text of the court’s opinion, and contain a comment section where PLRB explains the significance of the case www.plrb.org

19. III. Coverage Research To submit a coverage question to PLRB: • Click on “Ask PLRB/LIRB” • Click on “here” on the left for first party non-auto questions www.plrb.org

20. III. Coverage Research To submit a coverage question to PLRB: • Click on “Ask PLRB/LIRB” • Click on “here” on the left for first party non-auto questions Steps to submit question: -indicate policy at issue -indicate state of loss -identify key policy language -provide key facts -present coverage question -click the “submit” button www.plrb.org

21. IV. Education Materials • Technical information, including ClaimStar • Materials from prior PLRB conferences • Distance learning modules (with CE credit for some states) www.plrb.org

22. IV. Education Materials Distance Learning Modules ClaimStar Search box mold • To retrieve educational materials: • enter key insurance or policy term(s) in Search box, or • -click on + to open relevant folders www.plrb.org

23. IV. Education Materials • Distance Learning Modules • over 40 first party modules available • CE credit available for newest modules in certain states click here to launch modules with CE credit www.plrb.org

24. IV. Education Materials ClaimStar - technical information To locate info: 1. click on ClaimStar 2. click on Reference Info 3. select Property Technical Reference 4. drill down table of contents www.plrb.org

25. V. Meetings and Conferences To access information in PLRB’s meetings and conferences: • Click on yellow tab for Meetings & Conferences 2. Select desired meeting. www.plrb.org

26. VI. Locate Providers Internet Service Provider Directory To access: 1. click on the “Locate Providers” tab 2. on next page, click on “Locate Providers” which appears over the Claimspages logo. www.plrb.org

27. VI. Locate Providers 1. Select State 2. Select County or City www.plrb.org

28. VI. Locate Providers 3. Select category of provider www.plrb.org

29. VI. Locate Providers PLRB Affiliate members are listed first Links to provider web sites often provided Helpful with: -locating out of town providers -locating providers of unique services -getting quick bids www.plrb.org

30. PLRB Contact PLRB: -phone: (888) 711-7572 -fax: (630) 724-2260 Thank You. PLRB Looks forward to working with you. www.plrb.org