NASSCOM 2010 Corporate Awards for Excellence in Gender Inclusivity

1. www.pwc.com NASSCOM 2010 Corporate Awards for Excellence in Gender Inclusivity PricewaterhouseCoopers India Knowledge Partner for the Awards

2. NASSCOM Corporate Gender Inclusivity Awards 2010 • 5 Award Categories • Best IT services & product company • Best BPO company • Best emerging company (1-5 years in existence) • Best company with less than 1000 employees • Most innovative programme Diversity in action

3. Our award selection process 5 months, 61 organisations, 25 site visits, 5 winners Planned and Coordinated Site Visits Populated Evaluation Matrix for Quantitative data Created Application form for Phase 1 Sent Validated Application forms to organisations DETAILED SITE VISITS Created ‘Initial Short List’ for jury evaluation Created ‘Initial Short List’ for jury evaluation JURY EVALUATION Phase 1 Handled queries through Open House, Emails, Calls JURY EVALUATION Phase 2 Final Short List for Phase 2 Received completed Application forms Final Award Nominations Agreed on parameters for Phase 2 Evaluation Clarified details and Accepted forms

4. Highlights of this year’s process • Nominations received from organisations that are… • SMEs and large, Across Tier 1, 2, and 3 locations, Local and global • 37 organisations (60%) participated for the first time • Ability to provide the sought information highlights their concerted efforts towards gender inclusivity • Open house held for responding to queries in the nomination forms, and the awards process • Jury members’ participation in select site visits, strengthened our observations and decisions • Robust evaluation criteria – both qualitative and quantitative • Case studies of leading practices will be published in the NASSCOM website

5. In Phase 1, organisations were evaluated on their changes in women representation over 3 years • 27 metrics were used to evaluate organisations… • Workforce diversity • Support function diversity • Job offer diversity • Recruitment rates • Promotion rates • Resignation rates • Pay Equity • Organisations were also ranked on defined qualitative measures • Business rationale • Breadth and Depth of Inclusivity initiatives • Benefits resulted to employees through Gender Inclusivity • Outcomes and benefits achieved for the organisation / society • Future plans

6. Phase 2 focused on validating the information provided in the nomination forms across various parameters • Details of all the evaluation criteria, metrics, definitions, statistical analysis, survey feedbacks etc. are made available in our report “Diversity in action” • Detailed site-visits lasting 3 hours per organisation • Interviews with key members of their leadership team, HR/Diversity managers • Surveys / discussions with women employees at random • Post site-visit clarifications

7. Business objectives, culture, environment • Diversity Vision, Strategy and Goals • Leadership commitment • Diversity champions • Diversity networks • Deploy diversity & related policies, engagement & awareness programmes, support systems • Create and maintain tools to measure inclusion, effectiveness, engagement • Generate feedback on team, initiatives • Achievement of objectives • Employer branding, value proposition • Employee engagement, attraction, retention Creating a Diversity business case Enabling catalysts for the Diversity agenda Creating the suitable work environment Measuring and managing progress Demonstrating benefits We observed maturity across different aspects of an organisation’s ‘diversity journey’ Few Several Most Several Few

8. Key observations • Several organisations are understanding and appreciating the life time events of a woman and consequently creating support mechanisms for their continued contribution and career growth • Further education, Marriage, Relocation, Child raising etc. • Moving beyond representation & hygiene factors… • Opportunities in decision making roles • Parity in the employee lifecycle processes • Fair and equitable culture / work environment • Team / Role structuring etc. • Significant drive & commitment from CXOs, managers • Ensuring compliance to global / parent organisation guidelines – policy and mandates

9. Key observations (contd.) • Smaller / Newer organisations have to manage optimally given their limited resources… • Customise or replicate global/identified good practices • Balance meritocracy and gender inclusivity • Maintain balance between growing business demands, increasing employee expectations and desired organisational culture • Larger organisations face more complexity, and have to do a lot more… • Manage talent availability and inclusivity across roles, locations, businesses and managerial levels • Create and programme manage diversity business cases • Engage, execute and sustain momentum over time

10. Key challenges • Organisations with emerging diversity focus: • Knowing how to start the diversity agenda and what to do • Creating business cases for further investments and benefits demonstration • Solving specific HR issues – recruitment, retention, representation • Creating necessary policies, procedures, and content for training/awareness • Organisations with maturing diversity practices: • Assuring progress and buy-in across the organisation • Measuring diversity agenda progress and effectiveness • Leveraging and demonstrating benefits • Responding to ‘what next in diversity?’

11. Next steps • Undertake a ‘Diversity Diagnostic’ to know what your issues are, and what needs to be done to ensure a gender inclusive environment • Participate in the NASSCOM Diversity Awards in the future • PwC will be launching a nationwide pan-sector “Diversity in the workplace” survey which could identify systemic improvement opportunities and enable sustainable talent management and growth • All our findings from this year’s study are presented in our report “Diversity in Action” • CDs are available • For further copies or queries, please reach out to the PwC – People & Change consulting team

12. Thank you • Congratulations to all the participant organisations, winners and those who receive special recognitions • The Jury • Ms Hema Ravichandar • Mr N R Narayana Murthy • Dr Rekha Jain • Mr Som Mittal • Ms Vinita Bali • NASSCOM project team • Ms Sucharita Eashwar • Ms Kritika M • Ms Bharati Kapoor • PwC project team • Mr B Sivaramakrishnan • Ms Swastika Sen • Ms Sujata Deshmukh