ITMA XII Project: Professional Development for Technology Personnel June 24, 2005

1. ITMA XII Project:Professional Development for Technology PersonnelJune 24, 2005

2. Sneak Preview

3. Agenda • Class Project: • Project Concept • State Strategic Plan • Stakeholders • Project Timeline • Document Library • ITMA XII Teams • Liaison Opportunities • Major Deliverables • Questions & Closing Remarks

4. Project Concept • Project Initiation: • 15 projects initially • 3 topic proposals presented • Final project approval • Timely Opportunity

5. State Strategic Plan • Goal 5: Develop and Rebuild our Technology Workforce • Objective 3: Provide Professional Development for Technology Personnel

6. Stakeholders • Stakeholders: • Class Managers, Executive Sponsors, Project Sponsor, IT Council, HR Workgroup • Key individuals & organizations: • DPA • SPB • State CIO – Clark Kelso

7. Project Timeline

9. ITMA XII Teams

10. Liaison Opportunities

11. Document Library • ITMA XII website: http://itmaxii.ca.gov/ • Available until August 31, 2005 • ITMA website: http://itma.ca.gov/

12. Major Deliverables • Survey • Results Analysis • Final Project Deliverable: • Course Catalog • Training Curriculum • Continual Framework

13. Survey 11 Functional Areas • Application Software Development • Customer Technical Support • Database Development and Admin • Emerging Information Technology • Enterprise Systems Support • Information Systems Security Admin

14. Survey 11 Functional Areas (continued) • IT Business Consultant • IT Project Management • IT Technical Document Writer • Network / Client Server Admin • Web / Internet Development

15. Survey • Requirements: • DPA - possible IT Reclassification • SPB – possible Testing development • ITMA XII – Curriculum development

16. Survey (cont) • Ann Barsotti – Director • Chris Nwakobi – Manager – ITMA XI • Jeremy Fong – Web Guru Teale Hosts:

17. Survey • Pre-test March 16 • Live April 6 • Closed May 6 Dates:

18. Results Analysis aka RATs

19. Results Analysis • Determined Report Needs • Data Dumps • Disseminated Reports • Counts • Final Deliverable

20. Results Analysis

21. Course Catalog • Getting an early start-November 2004: • Total ITMA XII class involvement in the project • Created a sub-group to determine the data elements to collect • Created a database and spreadsheet template to collect course data – February 2005

22. Course Catalog • Divided the academy class into teams of 2’s & 3’s by Functional Area • Collecting the course data - The teams collected and managed their course data through the completion of the project • Used the survey results to validate the data in our final deliverable • Analyzed the course data to ensure we had courses for each of the KSAs, as well as Soft Skills and Business Skills

23. Course Catalog • Our Product – Course Catalog: • Contains over 1,200 courses and certificate programs • Provides courses for the 11 Functional Areas plus Soft Skills • Downloadable • Can be updated/modified • Simple to use and maintain

24. Training Curriculum Top 10 Reasons Why • The ITMA XII Project is Awesome! 10. Cool Looking • Linkable • Nobody Has It • One Stop Shopping 6. Comparable to Private Industry • Detailed • Collaborative Effort • Functional Area Use • 2. Common Denominator for IT • Building Our IT Future

25. Continual Framework • Upon the IT Council’s acceptance of the ITMA XII class deliverable, the IT Personnel Professional Development – Training Curriculum and Course Catalog, we recommend the following next steps be considered to ensure its continued success by the IT Council. Through additional efforts in marketing, distribution, implementation and maintenance of our project deliverable we feel confident this goal can be realized.

26. Continual Framework • The Training Curriculum and Course Catalog are dynamic, living documents. While the Course Catalog’s format, design and layout standards have been established, the content will need to be continuously updated and maintained to ensure it remains an effective training support tool. • The tasks listed in the following slides require actions beyond the project deliverable date of June 24, 2005:

27. ITMA XII members to present the Training Curriculum and Course Catalog to the IT Council on July 15, 2005. • Distribute the Training Curriculum and Course Catalog to the State IT Community (complete within two months). • Establish a process to maintain the Training Curriculum and Course Catalog (complete within six months). • Market the Curriculum and Catalog. • Create an ongoing workgroup/committee specific to the maintenance of the Curriculum and Catalog. • Plan for future enhancements to the Training Course Catalog (CD)

28. Continual Framework Presentations Next Steps Distribute Market Training Curriculum & Course Catalog Maintain Future Enhancements Establish Workgroup

29. Continual Framework • The establishment of a special workgroup, in partnership with the IT Human Resourcescommittee, provides the key for developing a long term strategy for marketing, distributing and maintaining this document, as well as encouraging training opportunities for the State IT community. • These recommendations are considered essential to the continued success of our project deliverables and more importantly, to the overall success of the Strategic Plan’s objective to provide professional development for technology personnel within the State of California.

30. Continual Framework • We thank you for the opportunity to provide assistance in this critical endeavor.

31. Questions?Closing Remarks