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Needs Assessment. Farrokh Alemi, Ph.D. Needs Assessment. Farrokh Alemi, Ph.D. Analyze. Don’t Do. What We Do. Copy. Copy. Don’t Do. Copy. Ask. Don’t Do. Users. Key Reason for Failure of IT Investment. “I can’t get the report I need?” “What is this for?” “This is not what I do.”.
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Needs Assessment Farrokh Alemi, Ph.D. University of South Florida
Needs Assessment Farrokh Alemi, Ph.D. University of South Florida
Analyze Don’t Do What We Do University of South Florida
Copy Copy Don’t Do Copy University of South Florida
Ask Don’t Do Users University of South Florida
Key Reason for Failure of IT Investment “I can’t get the report I need?” “What is this for?” “This is not what I do.” Why are so manyinformation systemsunused? University of South Florida
THIS IS NOT WHAT I NEED University of South Florida
Not for you. University of South Florida
Not for now. University of South Florida
Not free. University of South Florida
You changed. University of South Florida
1 List Future Decisions University of South Florida
2 Information for Decision University of South Florida
3 Set Priority University of South Florida
4 Focus on Persistent Needs University of South Florida
Mental Health Information System University of South Florida
Future Decisions Paraprofessional’s reimbursement Role of primary care Quality of care in nursing homes University of South Florida
2 out of 69 possible needs University of South Florida
Step 3: Rate the information in context of specific decisions For the issue "xxx," assign a score reflecting the need for each of the 69 information items. University of South Florida
Data Collection Plans and Analysis of Ratings University of South Florida
Examples of Essential Information How expensive is it to provide services that fully meet clients’ needs? University of South Florida
Examples of Rapid Data University of South Florida
Examples of periodic information • Who gets what priority for different types of care • How different providers serve the undeserved areas • Constraints specifically limiting substitutability of providers • The existing provider certification and education systems University of South Florida
Examples of periodic and ignored information sets • Episodes of illness: frequency and responsiveness to treatment • The role of the family in caring for client • What knowledge is needed to correct the problem • How existing laws and regulations duplicate each other University of South Florida
Plan for Future Decisions Take Home Lesson University of South Florida