e-Croatia 2007 Fostering the Development of Information Society in Croatia

1. e-Croatia 2007Fostering the Development ofInformation Society in Croatia Diana Šimić, Ph.D. Deputy State SecretaryCentral State Administrative Office for e-Croatia

2. Programme e-Croatia 2007 Background • Framework programme for development of information society in Croatia • Built on international best practices • WSIS • eEurope, i2010 • eSEE Agenda

3. ICT providers Government CitizensBusiness Programme e-Croatia 2007Key Enablers • Strong political commitment • Clear and well communicated vision • Good coordination and planning • Monitoring and benchmarking • Enabling regulatory environment • e-Readiness of all stakeholders

4. Programme e-Croatia 2007 Main goals • Safe and secure communications infrastructure • Enabling legal framework • Promoting use of ICTs in all sectorseducation, science, culture, public administration, business • Public administration reform • Reduction of administrative burdens • Optimisation of business processes with use of ICTs • eGovernment services • IT education at all levels

5. Implementation Mechanisms 1/4 • Central State Administrative Office for e‑Croatia Cabinet level body • National Council for Information Society Government advisory body • APIS IT e-Government implementation agency

6. Implementation Mechanisms 2/4 • Information and Communication Technology Strategy(2002) • Programme e-Croatia 2007 (2003) • HITRO.hr Programme Strategy (2004) • National Programme on Information Security (2005) • Open Source Software Policy (2006) • Broadband Strategy (2006) • National Programme of Digitalization of Archive, Library and Museum Heritage (2006) • National Strategy for Development of e‑Business(entered technical consultations)

7. Implementation Mechanisms 3/4 • Benchmarking online availability of public services: • 2004 – 3,5 % • 2005 – 31,6 % • 2006 – 50,6 % Citizens

8. Implementation Mechanisms 4/4

9. Infrastructure • Information security • Law on information security • Institute for Security of Information Systems • CARNet CERT • Electronic communications • Law on telecommunications (2003) • Broadband strategy (2006) • Regulatory Agency • Research infrastructure • CARNet • AAI – EduRoam • CRO – NGI (Srce and partners)

10. Education • Computers and access to Internet • All educational institutions equipped with computer labs and Internet connection • All student dormitories provide free broadband for students • e-Learning • Central school portal (www.skole.hr) • e-Learning portal “Nikola Tesla” (lms.carnet.hr) • On-line educational system (ucilica.carnet.hr) • Curriculum for ICT skills • National Educational Standard defines ICT curriculum • ECDL adopted as a national standard for basic skills • CARNet’s ELA – e-Learning Academy

11. Science • Open access portal for Croatian scientific journals (hrcak.srce.hr:150 journals / 1425 issues / 14006 articles with full text) • World Summit Award • In 2003: www.blue-world.org • In 2005: www.kopacki-rit.hr and www.fauna.hr • In 2007: host to the WSA Grand Jury • iProjects

12. Culture • Croatian cultural heritage – rich source of digital content • Libraries – at the forefront of e-services • National Programme of Digitisation of Archival, Library and Museum Heritage (2006) • ARHiNET – Central Archive Information System • CultureNet (www.culturenet.hr)

13. Fully on-line services Tax services for businesses Customs and tariffs services e-Crew Central pension registry Obligatory pension insurance Registry of Concessions Central Registry of Databases containing Personal Data etc. Access to information Company registry Land registry and cadastre Ship registry Registries of NGO’s, political parties etc. Official Gazette –legislation and notices on public procurement National Archives – Central Information System HIDRA – Croatian Information, Documentation and Referral Agency Central Portal – MojaUprava etc. eGovernment Services

14. Central Portal • User in the focus • Information accessible to everybody (organization, content, style and web accessibility) • All information in one place • Horizontal coordination structure • Strategic partnership with APIS IT, gov3

15. eBusinessLegal Infrastructure • Electronic Signature (2002) • Telecommunications (2003) • Electronic Commerce (2003) • Intellectual Property Rights (2003) • Personal Data Protection (2003) • Electronic Media (2003) • Right of Access to Public Information (2003) • Electronic Document (2005) • Information Security (2007)

16. eBusiness Strategic goals • Remove remaining legal barriers to eBusiness • Build institutional capacity in public administration, judiciary and the archives • Adopt international standards for eBusiness • Develop infrastructure for public knowledge • Establish advisory services for eBusiness • Improve adoption rates of eCommerce with eOrder and eInvoice • Establish best practice recognition systems

17. eInclusion • Access to technology and equal opportunities • Broadband Strategy and e-Croatia Programme include specific measures to reduce digital barriers (e-Islands, digital Istra, etc.) • PCs and internet in all schools • W3C – Web Accessibility Initiative (http://www.w3.org/WAI/) • Strategy for switching to Digital TV broadcasting (all EU MS to switch-over by 2012)

18. Next steps 1/4 • Infrastructure • Round up the legal framework for information security • Institutional capacity (Institute for Information Systems Security, CARNet CERT) • Legal framework for electronic communications • Digital TV switch-over • Education • Education in use of ICTs for teachers • Creating high quality online national educational content

19. Next steps 2/4 • Science • Increased funding of IT research • Foster participation of businesses in scientific research and faster transfer of technology • Include digital research publications in peer review for scientific promotion • Culture • Digitalization of national heritage

20. Next steps 3/4 • eGovernment • Further development and implementation of the National interoperability framework (in line with EIF) • Central authentication and authorisation gateway for access to all eGovernment services through the Moja Uprava portal • National eID on smart-card • Secure transactional infrastructure for eGovernment services • Extending HITRONet • Connecting HITRONet to the EU sTESTA

21. Next steps 4/4 • eInclusion • Subsidized development of broadband infrastructure on islands and other remote areas • Availability of PCs and internet in all schools • Digital TV switch-over for rich media content • Implementation of W3C WAG to make digital content more easily accessible to people with disabilities • Subsidized ECDL training for unemployed and senior citizens

22. Conclusion Now, here, you see, it takes all the running you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that! Alice and the Red Queen running hand in hand — Illustration to the second chapter of Through the Looking Glass by John Tenniel. Wood-engraving by the Dalziels.(source: victorianweb.org, http://www.victorianweb.org/art/illustration/tenniel/lookingglass/2.4.html ) This image may be used without prior permission for any scholarly or educational purpose.