DBSi 5.0 Deployment Overview Quinn March 22, 2011

1. DBSi 5.0 Deployment Overview Quinn March 22, 2011

2. DBSi 5.0 Deployment Overview Agenda • Deployment Timeline and Key Activities • Deployment Roles and Responsibilities • Questions

3. DBSi 5.0 Deployment Overview Deployment Process Timeline

4. DBSi 5.0 Deployment Overview Deployment – Key Activities • Pre-Planning: • Entry Criteria: • Finance decision made • Tasks: • Develop Project Timeline • DBSi 5.0 Environment Hardware Allocated – iSeries HW & Coda Servers 5.0 • Schedule Launch • Request Coda XL/Word Licenses • Milestone / Exit Criteria: • Deployment Agreements Signed • CODA eAssets/eProcurement decision made • Dealer Implementation Team Created

5. DBSi 5.0 Deployment Overview Launch Meeting • Launch: • Entry Criteria: • Deployment Agreements Signed • CODA Software Package Delivered • DBSi 5.0 Conversion Package Delivered • DBSi 5.0 Release Package Delivered • Tasks: • Project Kickoff - Deployment Overview • Review Deployment Launch presentations • Coda eFinance Overview • DBSi 5.0 Integration w/Coda • DBSi 5.0 Conversion Process • Deliver BPW • Review CODA Client software • Milestone / Exit Criteria: • Coda Client Software Reviewed • Coda Training Scheduled • DBS 2.3.4 Data Cleansing Strategy Planned • DBSi 5.0 Delta Training Planning Started • Additional Dealer Planning • Tasks: • Document changes to Chart of Account (COA) structure • Coda e-Finance servers in place and loaded with Coda application, base company & training company • DBSi 5.0 test environment built • Complete initial pass at all conversion cross reference spreadsheets • Complete BPW prep pack • Complete CODA Client Installs • Review Dealer Task List • Milestone/Exit Criteria: • Initial draft COA completed • Initial draft conversion cross reference spreadsheets completed • Coda V4 Retirement Planning Completed

6. DBSi 5.0 Deployment Overview CODA Training/Configuration • Coda Training/Config • Entry Criteria • BPW Customer Preparation Pack completed • Coda servers built (TRN, FDC, PRD Instances) • CODA Client Installs completed • Tasks: • Key users workshops (Coda): Functional Enablement/Design, Reporting, & Coda security • Key users workshops: Finance interfaces, cutover planning • Key user training: Coda Application overview & maintenance, e-Customiser, Cash Mgmt, Credit Desktop, & Multi-Company • Coda XL Training • Training on data conversion processes • Training on DBSi 5.0 core changes (Parts, Service, EMS updates, database & program changes) • Milestone / Exit Criteria: • Key Users trained & have attended all workshops • Dealer Finance Lead (Process Owner) Approved all Coda E-Finance workshop decisions

7. DBSi 5.0 Deployment Overview Dealer Configuration • Dealer Configuration: • Tasks: • Finance Config:- Create master data for migration - companies, documents, elements, balance, year, currency, groups, tax, hierarchies, pay masters, presenters, selectors, input templates, and users. • Review Dealer Task List • FDC/DDC: • Update/test Critical path FDC/DDC’s • Milestone / Exit Crtieria: • Finance functional configuration complete and approved by Dealer Finance Lead (Process Owner)

8. DBSi 5.0 Deployment Overview Conversion Test • Conversion Test • Entry Criteria: • Test/FDC Coda Configured & Ready for Conversion Test • Tasks: • Cleanse, Convert & validate, GL Account, Elements, Hierarchies, 6 periods of Coda V4 detail & summary data. Include a month-end & year-end close out. • Configure the conversion menu (define the required companies) • Perform the initial backup • Develop Production Data Conversion Schedule • Milestones\Exit Criteria: • FDC/DDC Conversions complete

9. DBSi 5.0 Deployment Overview Production Conversion • Production Conversion: • Entry Criteria: • Production Data Conversion Schedule completed • Tasks: • Cleanse, Convert & Validate all Coda V4 Data into Coda V11 • Checkpoint 1: • GL Accounts, Elements, Customers and Vendors converted • Coda V4 Summary Conversions • Early Go-Live Decision Point • Checkpoint 2: • 20% to 30% of Coda V4 Detail history • Checkpoint 3: • 80% to 90% of Coda V4 Detail history • Milestone/Exit Criteria: • All data converted except final period(s)

10. DBSi 5.0 Deployment Overview Business Testing / Train End Users • Business Testing: • Entry Criteria: • Prepare Mock environment & Coda Servers • Business Test Environment Data Date Set (prd database backup date) • Business Testing User Security, PC's & Room(s) Identified • Business Testing Plan completed • FDC/DDC Work Plan completed • FDC Entry Code Cross Reference Completed • FDC Customer Cross Reference Completed • FDC Document Source Input Spreadsheet Uploaded • Business Testing: • Complete Business testing (Business scenario testing) in dealer integrated environment • DDC/FDC testing • Training: • Complete End-User training (Finance/DBS Parts, Service, EMS) • Milestones/Exit Criteria: • DBSi 5.0 Business Testing complete & all severity 1 & 2 issues resolved • Batch Testing Completed • Mock Cutover Completed • All FDC/DDC’s updated/tested • End users trained • Production Cutover Planning Completed • Delta Training Completed • CODA Input forms completed and tested • CODA security set up and tested

11. DBSi 5.0 Deployment Overview Go-Live • Go-Live: • Entry Criteria: • Hot / High issues completed • All Data Converted Except Final Period(s) • Production LPAR Full System Save • DBS Customer Adds/Updates Frozen • Coda V4 Vendor Adds/Updates Frozen • Pre Conversion DBS Batch Scheduled • GL Posting Extract • Go-Live Go/No Go Meeting • Tasks: • Complete DBS Batch Activities • Convert master data & final period(s) • 5.0 Upgrade • Migrate DDC changes from test environment to production • Dealer validation test • Business Catch up • Milestone / Exit Criteria: • Final finance data converted • Final system validated

12. DBSi 5.0 Deployment Overview Roll-Out Support • Roll-Out Support: • Tasks: • Remote Support through 1st month end • Coda V4 & Conversion tools removed 6 weeks following go-live • Milestones / Exit Criteria: • Final Executive Update

13. DBSi 5.0 Deployment Overview Deliverables • Pre-Planning – Prepare for deployment - hardware ordered; contracts signed; Identify & form teams • Launch – Kick off – Coda v11 overview; review data cleansing and extracts, element and external reference helpers, schedule deployment work plan and training dates • Dealer Planning – Initial draft of COA completed; Coda servers in place and pre-loaded; initial draft of conversion cross reference spreadsheet completed • Training and Configuration – Key users trained and work shops completed; Dealer Finance Lead approved all Coda e-Finance workshop decisions • Dealer Configuration – Finance functional configuration complete and approved by Dealer Finance Lead • Conversion Test – Data Upload and UAT complete • Production Conversion - Convert finance data and CODA input forms completed and tested • Business Testing – All testing complete and End users trained • Go-Live – Cut Over from DBS 2.3.4 to DBSi 5.0 • Roll-Out Support – Post implementation support

14. DBSi 5.0 Deployment Overview Responsibilities Overview Dealer • Manage 5.0 implementation plan • Qualified and available Finance key users • Attend workshops and key user training • Configure Coda e-Finance • Approve e-Finance Designs • Execute and validate Finance Data Conversions per schedule • Train all end-users • Update and test all FDC/DDC’s/Third Party Software integration • Test/validate Mock & Final Cut-Over • Manage Deployment Environments Activities Accenture/CODA • Co-manage deployment project plan with dealer counterpart • Conduct key user training and workshops • Support dealer during data conversion • Conduct status calls

15. DBSi 5.0 Deployment Overview Deployment Roles & Responsibilities Dealer – General DBSi Champion/Executive - (1 Person) • Charter & Sponsor DBSi 5.0 Project Deployment Project Manager - (1 Person) • Coordinate Deployment Activities • Manage deployment project, coordinate supporting resources/activities, manage risks, & escalate as needed. • Manage Local Issues Log • Report timeline status updates • Plan & Coordinate Mock, Business Test, Business Transition & Final cut-over activities • Schedule & coordinate CODA Training • Coordinate deployment scheduling/timeline updates • Provide support for FDC and Production Conversions • Provide support for Post Go Live • Coordinate environment activities

16. DBSi 5.0 Deployment Overview Deployment Roles & Responsibilities Dealer – Finance Finance Process Owner • Approves Coda E-Finance designs Finance Key Users (2 persons, minimum.. 4 persons recommended) • Attend all key user training and finance workshops • Document finance processes and complete configuration of Coda • Convert and validate finance data • Define reporting requirements & develop desired reports • Deliver Coda E-Finance end user training • Complete mock cut-over testing/validation • Execute finance cut-over tasks (final periods) Finance SME's (Varies) • Assist with areas of finance expertise as needed during Coda E-Finance workshops & configuration (Ex. Credit Manager) Finance End-Users (Varies) • Attend end user training for Coda finance • Assist as needed for mock testing validation & cut-over validation

17. DBSi 5.0 Deployment Overview Deployment Roles & Responsibilities Dealer – IT Dealer IT Manager (1 person) • Manage & coordinate IT activities (Data conversion/DDC testing and data cleansing) • Assist with DBSi environment coordination activities/resources Dealer IT Analyst (1-2 persons) • Assist with finance data conversion • Test & update FDC/DDC’s with DBSi 5.0 • Assist with Coda security Dealer – Other Departments Dealer DBS Core Key Users (1 person/department) • Participate in DBSi 5.0 testing • Attend Key User training on Parts/Service program changes • Provide training to end-users on Parts/Service program changes • Evaluate new 5.0 functionality • Validate mock & cut-over testing as required

18. DBSi 5.0 Deployment Overview Deployment Roles & Responsibilities Accenture/CODA Deployment Roles -Primary Dealer Engagement Deployment Coordinator (1 person) • Manage deployment project & budget, escalate issues as needed • Assist with SRs (escalate as needed or assist with specific issues (i.e. bug/fix, environment issues for hosted dealers)) • Conduct Project Launch meeting at Dealership to mobilize dealer for deployment • Provide off-site support for FDC and Production Conversions • Assist dealer with Mock & Production Cutover planning • Coordinate Delta training sessions • Provide off-site support for Business Testing • Provide off-site support during Go Live (production cutover) • Provide off-site support for Post Go Live CODA Implementer (1 person) • Conduct key user training for all Coda finance modules • Conduct Business Process Workshop: Finance process mapping to functional design, finance reporting, and finance security. • Support/Assist deployment during Coda configuration & validate final configuration prior to data conversion • Support dealer business testing, finance transition planning, final cut-over activities, & support 1st month end.

19. DBSi 5.0 Deployment Overview Deployment Roles & Responsibilities Accenture/CODA Deployment Roles -Primary Dealer Engagement Finance Implementer (1 person) • Conduct Coda/conversion overview in Launch meeting at Dealership • Provide off-site support for CODA Training, FDC and Production Conversions • Assist dealer with DBSi 5.0 integration questions and setup • Provide off-site support for Mock Cutover and Business testing with dealer • Provide off-site support for Business Testing • Provide off-site support during Go Live (production cutover) • Provide off-site support for Post Go Live Tech Support (1 person) • Assist with technical system and integration questions • Provide off-site support during Test/Production conversions, Mock, and Go Live (production cutover) Accenture/CODA Deployment Roles - Supporting DBSi Functional Support SME’s (1 person per functional area) • Provide off-site support on new or changed DBSi 5.0 functionality from DBS 2.3.4 during the identified deployment project timeline (via conference calls and/or e-mail as needed)

20. DBSi 5.0 Deployment Overview On-Site Time Suggested on-site time shaded above. Actual on-site time to be determined by Dealer, Accenture, and CODA

21. Questions / Comments