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Explore the roles of the Malaysian government in enhancing quality of life, empowering people, improving efficiency, and transparency through Outcome-Based Approach (OBA). Learn about administrative mechanisms, monitoring initiatives, project monitoring systems, and outcome evaluation. Discover challenges in managing development projects. Source: Khalid Ramli & Osman Md. Yusoff. (2009).
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MANAGING FOR DEVELOPMENT RESULTS THE EXPERIENCE OF IMPLEMENTATION COORDINATION UNIT OF THE PRIME MINISTER’S DEPARTMENT, MALAYSIA MOHD KHIDIR BIN MAJID DEPUTY DIRECTOR EVALUATION DIVISION National Evaluation Capacity Conference Casablanca, Morocco 15-17 December 2009
| ICU JPM | OUTLINE Introduction – roles of government Administrative Mechanism for Development Monitoring and Evaluation(M&E) Mechanisms Issues and Challenges Outcome Based Approach (OBA) – the new dimension of M&E Summary
ROLE OF GOVERNMENT ROLE OF GOVERNMENT • Improving Quality of Life • Increasing Capacity of People • Empowering the People • Efficiency • Effectiveness • Transparency • Multichannel Implementation of Development Projects Delivery Of Services Security VOLUME SPEED ACCURACY VOLUME SPEED ACCURACY Source: Khalid Ramli & Osman Md. Yusoff. (2009). Issues and Challenges in Managing Development in Malaysia Implementation Coordintaion Unit (ICU), Putrajaya, Malaysia
ADMINISTRATIVE MECHANISM FOR DEVELOPMENT Directive No. 1 Structure CABINET (Final Decision Maker) Ministerial Committees National Action Council (MTN) National Planning Council National Action Working Committee (JKTN) National Development Planning Committee ICU JPM EPU IAPG Private Sector Ministries State Econ. Planning Communities Federal Department At State Level Department / Agencies Under State Govt. MINISTRY/STATE GOVERNMENT Source: Khalid Ramli & Osman Md. Yusoff. (2009). Issues and Challenges in Managing Development in Malaysia Implementation Coordintaion Unit (ICU), Putrajaya, Malaysia
| ICU JPM | Source: Khalid Ramli & Osman Md. Yusoff. (2009). Issues and Challenges in Managing Development in Malaysia Implementation Coordintaion Unit (ICU), Putrajaya, Malaysia
| ICU JPM | Implementation Coordination Machinery DISTRICT FEDERAL STATE 1 National Action Council National Action Working Committee Ministerial Action Committee 14 State Action Council State Action Working Committee District/ Divisional Action Working Committee 132 1 13 27
Monitoring Initiatives | ICU JPM | 1 P-Forensic • Regular Visits • Trouble • Shooting 2 • Intervention 3 • Data Trading Center • Bilateral • Inspection HEALTH CHECK
DEGREE OF CHALLENGE QUALITY OF PLANNING, IMPLEMENTATION AND PERFORMANCE MANAGEMENT • Inter Ministry / Agency • Inter State • Foreign Loans • Project Brief • CBA • Stakeholder Plan • Scheduling • Reporting Mechanism PERSPECTIVE OF MONITORING PERSPECTIVE OF MONITORING PERSPECTIVE OF MONITORING CAPACITY TO DRIVE PROGRESS • Leadership • Technical Expertise / Competency • Track Record OUTCOME DELIVERY • Clear Objective • Targets • Indicator • Measurement RISK OF IMPLEMENTATION / LIKELIHOOD OF DELIVERY Source: Khalid Ramli & Osman Md. Yusoff. (2009). Issues and Challenges in Managing Development in Malaysia Implementation Coordintaion Unit (ICU), Putrajaya, Malaysia
Monitoring Mechanism PROJECT MONITORING SYSTEM II(SPP II)
| ICU JPM | Modules of SPP II - Web based • Monitoring • Program • Project • Problem • Attached document • Contract • Works Document • Report • Support • References • Organization • User’s Profile • Contractor’s Profile • Maintenance • Changes • Announcement • Email massages • Report
| ICU JPM | Benefits of SPP II • Producing flexible report writing format • Standard and up-to-date information obtained from data centre • Information can be submitted online SPPII • Featuring maps, graphics and pictures • Coordinated projects code • Accessible information at anytime
“Emphasis – Outcome Not Output” Dato’ Seri NajibTunRazak | ICU JPM | OUTCOME EVALUATION & RESULT BASED MONITORING “No Use Of Projects Without Delivering Desired Outcome” Tun Abdullah Badawi
OBJECTIVES OF OUTCOME BASED MONITORING To evaluate the effectiveness of programs/projects to the target group To assist management in making balanced decisions To develop corrective actions in overcoming issues relating to unachievable desired outcomes To secure the interest of the target groups and to ensure that they are not being marginalized by the development programs
| ICU JPM | Evaluation’s Chain OBJECTIVE KEY RESULT AREA (KRA) DESIRED OUTCOME MEASUREMENT KPI’s
| ICU JPM | Guideline Circular 24 August 2005: Guideline On Development Program Evaluation
| ICU JPM | Why Evaluation? 1 STRATEGIC TRANSFORMATION 2 5 SUSTAINABLE DEVELOPMENT PUBLIC BENEFIT 3 6 VALUE FOR MONEY • ACCOUNTABILITY & INTEGRITY 4 7 • STAKEHOLDER EXPECTATION • DELIVERY SYSTEM
| ICU JPM | CURRENT PRACTICES 4 SELECTIVE EVALUATION – 5 CRITERIA ONLY FOR COMPLETED PROGRAM/PROJET OUTCOME EVALUATION 1 2 3 ISOLATED APPROACH EMPHASIS ON PROJECT RATHER THAN PROGRAM
| ICU JPM | The Obstacles Of Evaluation • Incompetent Resources To Conduct Evaluation • Lack Of Stakeholders Involvement • Time Consuming For Data Collection And Limited Man Power • Denial Syndrome – Lack Of Awareness • Output Oriented– Financial And Physical Evaluation • Lack Of Enforcement
| ICU JPM | THE SHORTCOMINGS OF 9th MALAYSIA PLAN APPROACH The present monitoring system was mainly focused on implementation and monitoring of physical projects (output oriented rather than outcomes based). There were no explicit linkages between implementation levels and the higher level outcomes at the sectoral as well as national level. • The focus was more on projects rather than on programs. Redundant / duplication in efforts and functions • Unsynchronized planning • Lack of stakeholder engagement in M&E • Insufficient resources (money and manpower) for evaluation
| ICU JPM | TRANSFORMATION OF 10th MP Integrated Performance Framework: Source : Ministry of Finance, 2009
| ICU JPM | Monitoring For Results Framework KRAs and Dev. Goals National Programs and Outcomes Sub-sector Ministry/Dept Projects & sub-outcomes PLANNING MONITORING Expenditure (Input) Evaluation Outputs Outcomes and Impacts IMPLEMENTATION
| ICU JPM | Desired Outcome Measurable KPIs KPI Reporting Framework KPIs Clearly Defined Realistic Targets Set Objectives Measurement Tools KPI FRAMEWORK
| ICU JPM | OUTCOME’S WINDOW COST EQUALS INVESTMENT HIGH INVESTMENT BUT LOW IMPACT VALUE FOR MONEY – LOW INVESTMENT BUT HIGH IMPACTS LOW INVESTMENT AND LESS IMPACT OUTCOME
Thank You Implementation Coordination Unit Prime Minister’s Department Putrajaya, Malaysia