Emotional Intelligence: The Next Competency in Leadership

1. Emotional Intelligence: The Next Competency in Leadership Dennis Ondrejka, Ph.D., RN, COHN-S/CM Associate Professor Denver School of Nursing, Denver, CO goalquestinc@comast.net

2. Objectives • Develop understanding for what is meant by EI and why it is a critical competency for current and future leaders • Provide the participants an opportunity to practice the development of EI • Explore and examine an experiential awareness for the five EI domains

3. Subjectives • Internalize a sense of value for EI as a professional competency • Become more aware of how it works and doesn’t work in ones life • Have some awareness of why resistance presents itself related to EI

4. Attributes of EI • The presenter needs to be more upfront about his/her beliefs for the group • It is difficult to facilitate such learning because many systems are in place to keep if from occurring easily • There is risk for the instructor • Barriers will appear that are powerful and come from a person’s inner security.

5. (1998) EI is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in us and in our relationships Goleman (1999) EI is observed when a person demonstrates the competencies that constitute self-awareness, self-management, social awareness, and social skills at appropriate times and ways in sufficient frequency to be effective in situations. Boyatzis, Goleman, and Rhee Definitions of EI

6. 1995-1998 Knowing Your Emotions Managing Your Emotions Recognizing Emotions in Others Handling Relationships Motivating Oneself 1999 to present Self-awareness Self-regulation Motivation Empathy Social Skills Domains of EI Past and Present

7. Why EI is Important • Rigidity and Poor Relationship building is the key executive failure • Trained incapacity • Need Intuition to be expert • IQ accounts for 4% of real world success • Physiological issues • It accounts for highly successful leaders

8. Barriers to Integrating EI • Habits • Fear • Low Levels of self-love • Physiological barriers • Rejecting the Idea that one can calibrate emotions • Never reaching the valuing level of understand of EI • No subconscious integration

9. Increasing Self-Awareness

10. Self-Regulation Self-control Adaptability

11. Motivaton of Self (CxE) - (TxF) = M

12. Hidden Motivation Issues

13. Empathy OwlLion Cocker SpanielMonkey

14. Social Skills