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Emotional Intelligence in relation to leadership . CHRISTCHURCH POLYTECHNIC INSTITUTE OF TECHNOLOGY FACULTY OF HEALTH HUMANITIES AND SCIENCE Te Wananga o Otautahi School of Nursing and Human services 2012 Chris Taua.
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Emotional Intelligence in relation to leadership CHRISTCHURCH POLYTECHNIC INSTITUTE OF TECHNOLOGY FACULTY OF HEALTH HUMANITIES AND SCIENCE Te Wananga o Otautahi School of Nursing and Human services 2012 Chris Taua http://youthempowermentsolutions.org/corporate-training/emotional-intelligence.html
Emotional Intelligence - • “is the ability to monitor one’s own and other’s emotions, to discriminate among them, and to use the information to guide one’s thinking and actions" (Salovey & Mayer 1990).
"Emotional Intelligence is a way of recognising, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives" (Freedman et al).
Emotional Intelligence Theory? Emotional intelligence is about having the ability to understand and manage the emotions of yourself and also those around you. Remember, the objective of a leader is to complete the task successfully, keep the team together and manage the team on an individual basis to ensure everyone is happy and playing to their strengths.
What makes a good Leader? • Can control their emotions as well as those of the team
1. Self-awareness • Being self aware means that you understand you
2. Self-Management • Through being in control of what you say and do, whilst rejecting the temptation to make rushed decisions, you can be in charge of your actions and therefore reduce the chance of compromising your values.
3. Social Awareness • Social awareness is the ability for a Leader to understand the emotions of the team members around them and to get a good comprehension of their emotional makeup.
4. Social Skills • Leaders with good Social Skills are often very good communicators. • also good at conflict resolution and communicating the vision to team members, enlightening them and creating motivation and inspiration throughout the team.
Perfection takes practice • A daily journal • Calm! • Understand your values • Be accountable for your actions • Re examine why you are a leader • Set goals • Turn negatives into positives • Learn and understand conflict resolution • Learn how to praise others