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Recruiting to Retain

School of Biological Sciences, University of Manchester. Recruiting to Retain. Ben Goldblum ben.goldblum@man.ac.uk Tel: 0161 275 1531. Recruiting to Retain. Issues Honesty Managing Expectations Solutions? Current Students Staggered information Visits / Interviews Evidence. Honesty.

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Recruiting to Retain

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  1. School of Biological Sciences, University of Manchester Recruiting to Retain Ben Goldblum ben.goldblum@man.ac.uk Tel: 0161 275 1531

  2. Recruiting to Retain • Issues • Honesty • Managing Expectations • Solutions? • Current Students • Staggered information • Visits / Interviews • Evidence

  3. Honesty • Course • Content • Style of Assessment • Support • University • Accommodation • Facilities • Support

  4. Honesty • City/Campus • Facilities • Atmosphere • Problems – perception Vs reality • Overall • Temptation to persuade students we cater for their every need.

  5. Managing Expectations Where we go wrong! • Students • Publicity • Misrepresentation • Selective hearing • Staff • Lack of information • Anticipation (hope) of quality

  6. Solutions Current Students • Been through the process • Know what its really like • Seen to be more honest

  7. Staggered Information First Enquiry = Prospectus Pre application = School Brochure Pre visit = Interview Day Booklet Visit = CD-ROM Confirmation = First year Handbook

  8. Visits / Interviews Students • See the university and get a feeling for the city/campus • Meet academics and can discuss the course and department • Get to look around the facilities • Get to meet current students

  9. Visits / Interviews Staff • Get to meet the prospective students • Assess quality • Information on what the students know / don’t know • Feel involved in the process • Stops them whinging

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