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Avaya's Meeting Exchange Express R2.0 offers scalable capacity, advanced features, and seamless integration with popular platforms, providing cost-effective audio conferencing solutions for mid-size enterprises. Reduce costs, improve productivity, and stay connected with a simplified pricing model and user-friendly interface.
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Avaya Conferencing Portfolio • MEETING EXCHANGE ENTERPRISE/ SERVICE PROVIDER • Target: Mid-size to large Enterprise and Conference Service Providers • Highlights: • Scalable capacity • Enhanced features & applications • Advanced Operator features & apps for event calls, available for Service Providers • On Demand, Scheduled, Unattended, Attended, and AdHoc on same system • Integration w/ Sametime, AWC, Adobe Connect, MSFT LiveMeeting (6/08) • $800 per port avg. • MEETING EXCHANGE EXPRESS EDITION • Target: small to mid-size • Highlights: • More features than EMMC but fewer than Enterprise • Reservation-less conferencing • MS Outlook and Lotus Notes scheduling • Web-based management • LDAP Integration • Integration w/ Sametime or AWC • $600 per port avg. CM-based conferencing; Not part of Meeting Exchange portfolio • EXPANDED MEET-ME (EMMC) • Target: Small to Mid-size • Highlights: • Requires CM 3.0+ • Basic meet-me; no moderator or advanced features • $150-$300/ port S6800 (SIP/TDM) up to 12,000ports Servers S8500b (SIP) 50-300 ports S6200 (SIP/TDM) 24 - 2000 ports S6100 (SIP/TDM) 24-300 ports Features / Capacity / Price
Meeting Exchange Express Release 2.0 • Ideal for small & mid-market organizations and branches • Cost-effective, SIP-based audio conferencing for up to 300 users • Channel-ready: • Software solution runs on off-the-shelf servers • Simple install and remote serviceability (install & admin training available) • New in Release 2.0 • Integration with Avaya Web Conferencing • 3rd party integration licenses included at no extra charge (Sametime, Outlook) • Scheduling from Outlook or Sametime • Click-to-conference from Sametime • Embedded audio controls in Sametime Web Conference • Simplified pricing and ordering: move to per-user pricing model • Localized for Simplified Chinese, Japanese, Korean, German, Russian, International Spanish • Now price competitive with Cisco MeetingPlace Express & in ballpark w/ Avaya EMMC GA March 2008
Customer Value Proposition • ROI in average of 6 months • Reduced conferencing expenses by 40%- 60% compared with outsourced services • Decreased time and money spent on travel • Improved productivity for workers Business • Work more effectively using collaboration tools built into desktop environment • Stay connected with work groups and customers regardless of location User • Easy to install, maintain and manage • Leverages existing infrastructure • Easily integrate with enterprise applications • Ensure control, privacy & security IT
Conference recording & playback XML based billing output (4 fixed reports) Moderator DTMF (touchtone) commands *1 Dial out with Intercept *2 Record conference menu *4 Update Profile *5/#5 Turn on/off lecture Mode *6/#6 Mute/Un-mute Line *7/#7 Lock/Unlock Conference *8 Play Roster of participants *9 Blast Dial Configurable DTMF commands Blast Dial Moderator initiated Configurable list via Web UI Conference Properties(different properties available w/ different profiles) Enter and exit tones Name announce on entry & exit Roll call, name record & play back Conference recording and playback Wait for moderator Invitation and change notifications Auto extend duration and ports Moderator modify options (via DTMF) User Features In Detail
Web Administration Interface Features • System configuration (addresses, directories, playback controls, blast dial controls) • Bridge configuration • System Prompts • System Maps (URI and telephone number mappings) • Conference Maps (key map /DTMF mapping) • User & Admin Account Management • Reports
Scheduling Plug-in for Outlook • Reserve conference capacity and invite participants, directly from Microsoft Outlook calendar • Information is pulled directly from the conference bridge in real time • Add Avaya Web Conferencing to your meeting • Automatically populates your calendar – and those of participants – with the conference access details • Key conference features can be turned on or off • Drag and drop calendar entry, automatically notifying participants of the change • Easy Deployment • Outlook Plug-in can be downloaded by clicking the link above • System Management Server rollout is also supported
Integration with IBM Lotus Sametime Embedded audio control in Sametime Web Conference: • See who is in call and identify speakers • Mute or disconnect participants • Dial out to join new participants • Have the audio bridge dial out & bring you in • Lock the conference Conference Scheduling from Sametime Click-to-conference from Sametime Connect Client: • Click on one or more contacts and initiate audio conference; initiate conference call • Key capabilities: • Visual indication of active speaker • Mute or disconnect users • Dial out to add new users
Sample Pricing • 100-user company • Meeting Exchange Express + Avaya Web Conferencing: $35,600 NPL (includes software for 20 ports of audio & 6 AWC licenses*, plus 2 servers) • Includes integration with Outlook or Notes, and Sametime (if customer chooses) • Pricing ranges from: • $160/user for 10 users to $100/user for 300 users plus additional cost for server and SS+U * Standard config based on 100 users; select # of users in configurator and it will auto-populate quote with appropriate number of audio and web licenses. Add additional ports or Web licenses ala carte if customer wants more
MX Express R2.0 Materials Note: Not included here are the additional materials called out on ASD designs for SS and SS+U, Power Cords, Modem, RFA and integration option tracking.
Service Offerings • Installation, as well as HW and SW support available from Avaya Global Services, orderable via BPCC -- OR -- • BP can take training and implement product on their own.Tutorials* include: • Installation &Configuration, • Administration & Maintenance :http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=296472&temp.releaseID=308254&temp.bucketID=285004 *These are not official Avaya University courses, but BPs are authorized to implement product after viewing the tutorials
MX Express R2.0 Offer Pricing Changes & Updates R2.0 Available to Design in ASD from Jan 2008 R2.0 Ships March 2008 Move to Dell 1950 reduces server hardware list by $2500.00 (over previous IBM x336 server, which is now End of Sale) “Bundled” Audio and 3rd party integrations Reduces solution price by ~20% over R1.5 offer New pricing is not far off Expanded Meet-Me Conferencing AWC Priced Separately AWC can be designed into the initial offer or added at a later time No Synchronized Record and Playback Option R1.5 Customers can upgrade to R2.0 for free if they have SS+U Software Support Services Implementation charge is extra There is a charge for customers on SS Only Software Support
Why Customers Choose Meeting Exchange Express • ROI in 1 month; saved $87,000 in first 3 months. • Upgraded network & realized additional savings and efficiency by running all voice traffic over IP network. • Expect to save around $400k in 2007, plus additional $30k (estimated) in reduction of international calls. • Administration and management of the system are easier than expected. Using Meeting Exchange Express for everyday use as well as for high-profile conference calls, including a worldwide media call to announce a faculty Nobel Prize. Chose Meeting Exchange Express over Cisco MeetingPlace Express because of price, ability to integrate with Sametime IM & Web Conferencing, and the fact that our product can be installed, administered and maintained by customer.
Resources • Product content on the Partner Portalhttps://enterpriseportal.avaya.com/ptlWeb/bp/products/P0444 • Contacts • Stephanie Duffy, product marketing managersduffy@avaya.com303-538-2536 • Or contact your local Application Sales Executive or UC Specialist in ATAC for assistance
MX Express Edition R2.0 Supported Hardware Configurations • Turn key offer is shipped on the Dell 1950 Server, SAP 700437742 • Software Only offer is approved for this configuration • MX Express R1.5 is NOT supported on this Dell server
MX Express R2.0 and TDM • Due to physical constraints in the Dell 1950 server R2.0 does NOT support the Internal cards, aka AudioCodes TP260: • 700407455 MX TP260A/60 2 SPAN RHS • 700407471 MX TP260A/240 8 SPAN RHS • In R2.0 TDM support is provided via the Mediant 2000 8 Span • 700433485 MX M2K 8 SPAN
Software Support - Per User • Example: 250 User License with 3 year SSU pre-paid • Material code is 214265 for the license • Calculation = 250 (qty)* $1.74 (mat code 209279) *12 (monthly) * 3 (years) = $15560.00 • This is charged day one
Separate host & participant codes for enhanced security Dial out to bring new participants into conference Schedule conferences; send calendar or email notifications Integration w/ Enterprise Applications Sametime or Avaya Web Conferencing Calendaring/ scheduling tools (Outlook or Notes) Meeting Exchange Express vs. EMMC Suggest MX Express over EMMC for customers that want: Administrative Capabilities Moderator/ host capabilities Integration with Directory Servers via LDAP for simple account management Generate reports for usage & billing Call on hold until host joins; terminate when host leaves Conference recording & playback