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Workforce Engagement

Workforce Engagement. Larry Potterfield Founder and CEO. Workforce Engagement. Baldrige in Perspective 29 Different Leadership and Management Principles Workforce Engagement is #17. Workforce Engagement. Who is your workforce? Both paid and unpaid workers

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Workforce Engagement

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  1. Workforce Engagement Larry Potterfield Founder and CEO

  2. Workforce Engagement Baldrige in Perspective 29 Different Leadership and Management Principles Workforce Engagement is #17

  3. Workforce Engagement Who is your workforce? • Both paid and unpaid workers • Schools, health care and non-profits must address volunteer engagement as well as that of paid employees

  4. Workforce Engagement So what is the question? • Baldrige Item 5.2! “How do you engage your workforce to achieve organizational and personal success?”

  5. Workforce Engagement ADLI Approach Deployment Learning Integration

  6. Workforce Engagement Definition

  7. Workforce Engagement Questions?

  8. Workforce Engagement #1 Workplace Environment • Human resources strategies (Hiring and Retention) • 5S (Clean and well-organized) • Full-time safety person • Emergency response caregivers • Fruit & flowers • Blood drives • Charity drives

  9. Workforce Engagement #2 Communication Plan • Quarterly State of the Business meetings • Monthly Department Baldrige meetings • Quarterly Department Knowledge Sharing meetings • Mission Statement and other company document postings • Monthly newsletter • Open-door policy

  10. Workforce Engagement #3 Rewards and Recognition • Certificates of achievement • Profit sharing • Birthdays and anniversaries • Lunch celebrations • Cowboy Cash

  11. Workforce Engagement #4 Training and Development • Baldrige examiners • University of MidwayUSA • Invitations to top-level meetings • Mentoring • Career maps and development plans • External training seminars

  12. Workforce Engagement #5 Cross-Functional Teams • Calls for innovation to all Employees • ISO teams • Lean teams • Baldrige self-assessment • Employee satisfaction surveys • Employee involvement in strategic planning process

  13. Workforce Engagement #6 Require High Performance and Accountability • Individual performance measures • Department scorecards and results reviews • Annual performance reviews • 360 surveys

  14. Workforce Engagement #7 Lead by Example • Well deployed Code of Conduct • Legal, ethical reporting to the Board of Directors • Supporting key communities

  15. Workforce Engagement #8 Non-Traditional Benefits • Employee purchase program • Industry involvement trips • Corporate membership to gun club • Cell phone discounts • Gym membership discounts • Tuition reimbursement • Work-life balance

  16. Workforce Engagement #9 Social Activities • Tax Day Cookout • Employee Appreciation Week • Anniversary Lunch • Chili Cook Off • Holiday Party • Range Day • Sporting clays league

  17. Workforce Engagement Questions?

  18. AmericaNeedsBaldrige.com!

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