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MANAGING IN THE 21ST CENTURY

MANAGING IN THE 21ST CENTURY. The Role of Supply Chain and Operations Management. -- Not only learn business, but learn how to do it well. What is Operations Management?.

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MANAGING IN THE 21ST CENTURY

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  1. MANAGING IN THE 21ST CENTURY The Role of Supply Chain and Operations Management UWM Sheldon B. Lubar School of Business

  2. -- Not only learn business, but learn how to do it well UWM Sheldon B. Lubar School of Business

  3. What is Operations Management? • OM focuses on the effective management of the resources and activities that produce and deliver the goods and services of a business. • Resources • People, materials, equipment, information. • Activities/Processes • Manufacturing, distribution, transportation, purchasing, planning, scheduling, services, transaction processing, quality, etc. UWM Sheldon B. Lubar School of Business

  4. What is Operations Management? • This brings it home ... 'Operations management is about the way organizations produce goods and services. Everything you wear, eat, sit on, use, read or knock about on the sports field comes to you courtesy of the operations managers who organized its production. Every book you borrow from the library, every treatment you receive at the hospital, every service you expect in the shops and every lecture you attend at university - all have been produced.'

  5. The Big Three Creates the good or service. Operations Marketing helps generate demand. Marketing Finance Tracks how well the organization is doing in terms of $. UWM Sheldon B. Lubar School of Business

  6. It is ALL about Operations Operations function is responsible for: • Producing outputs that are sold to get money for the company. • Don’t do this, you don’t exist. Simple as that. • Managing about 75% of the company’s resources UWM Sheldon B. Lubar School of Business

  7. What is Supply Chain Management? • A supply chain is a network of manufacturers and service providers that work together to convert goods from raw materials stage through to the end user. • Basically it is expanded perspective of operations of one organization to the linking together of operations functions of many companies. UWM Sheldon B. Lubar School of Business

  8. Components of Supply Chain

  9. Managing Your Supply Chain • Today’s global supply chains require the complex movement of… goods information funds

  10. Competitive Challenges for Business • Globalization of Markets and Competitors • Supply Chain Partnering • Shortened Product Life Cycles • Demand for Lean Operations • Fast Delivery • Quality • Electronic Commerce (Information Technology) • Empowered Employees Managers need to learn how to manage effectively in the changing environment UWM Sheldon B. Lubar School of Business

  11. Problems Operations Managers Solve • Supply Chain/Distribution Network Design • Global supply chains • Production/Inventory Control • How much should be made this week? How much such be held in inventory? • Transportation Operations • Vehicle Routing, Fleet Management • Resource Optimization • Labor, equipment, space • Reduce Wait Time • Emergency Room, Amusement Park UWM Sheldon B. Lubar School of Business

  12. Problems Operations Managers Solve • Facility Location. • Facility Design and Layout • Plant, warehouse, store • Cost Analysis/Budgeting • Process Analysis • Eliminate, transfer, automate, simplify, combine • Information Systems Development and Implementation UWM Sheldon B. Lubar School of Business

  13. Characteristics of Operations Managers • A drive to make organizations and activities run smoothly and efficiently • Communication skills • Problem solving skills • Math/analytical skills UWM Sheldon B. Lubar School of Business

  14. UWM and SAP UWM Sheldon B. Lubar School of Business

  15. UWM and SAP UWM Sheldon B. Lubar School of Business

  16. Enterprise Resources Planning • Our school is an SAP University Competency Center (one of only a handful in the nation). • SAP modules have been incorporated in SCOM courses. • Teaching business processes through SAP functions and best practices. • Hands on experience of operating SAP R/3 software. UWM Sheldon B. Lubar School of Business

  17. All Business Majors • General Education (Arts, Humanities, etc.) – 27 credits. • Business Foundations – 19 credits • ECON 103 Principles of MicroeconomicsECON 104 Principles of MacroeconomicsBUS ADM 201 Intro to Financial AccountingBUS ADM 210 Intro to Management StatisticsBUS ADM 230 Intro to Information SystemsMATH 211 Survey in Calculus and Analytic Geometry, or equivalent UWM Sheldon B. Lubar School of Business

  18. All Business Majors • Business Courses – 30 credits • BUS ADM 202 Managerial AccountingBUS ADM 311 Quality and Process ImprovementBUS ADM 320 Managerial EconomicsBUS ADM 330 OrganizationsBUS ADM 350 Principles of FinanceBUS ADM 360 Principles of MarketingBUS ADM 370 Operations ManagementBUS ADM 391 Business Law IBUS ADM 550 Management AnalysisChoose one International Course:BUS ADM 456 International Financial ManagementBUS ADM 465 International MarketingBUS ADM 496 International BusinessBUS ADM 498 Study Abroad: Business Topic UWM Sheldon B. Lubar School of Business

  19. SCOM Major • Supply Chain & Operations Management Major – 15 credits Required CoursesBUS ADM 471 Enterprise Resource Planning and ControlBUS ADM 473 Supply Chain ManagementBUS ADM 474 Spreadsheet Applications in Operations ManagementMajor Electives Choose two of the following courses:BUS ADM 472 Special Topics in Supply Chain and Operations ManagementBUS ADM 475 Operations StrategyBUS ADM 479 Supply Chain and Operations Management InternshipORBUS ADM 499 Research in Industry UWM Sheldon B. Lubar School of Business

  20. Faculty http://www4.uwm.edu/business/faculty/byarea.cfm UWM Sheldon B. Lubar School of Business

  21. Supply Chains Get Sexy With hiring budgets slashed at traditional safe havens like consulting and finance, what's an MBA/BBA to do? Try supply chain management. Yes, you heard us: the heretofore unglamorous job of overseeing the movement of goods from the customer's order through to production, storage, and distribution. Good supply chain managers often make the difference between happy customers and irate ones. And in today's cost-conscious times, they're more valuable than ever. "Firms are under tremendous pressure to cut costs," says Jack Nevin, executive director of the Grainger Center for Supply Chain Management at the University of Wisconsin-Madison School of Business. "And most of those costs are just sitting there in the supply chain." "Supply chain is the most recession-proof of the majors here," says Robert Nason, chair of MSU's Marketing and Supply Chain Management department. That said, don't expect to sleep through class and get a plum job. David Wieber, a senior materials manager at Cisco, says competition is fierce and snagging the right internship is critical. Top recruiters include IBM, Ford, and Solectron, but an Arizona State University rep says the school has even gotten inquiries from E. & J. Gallo Winery. Now there's a supply chain worth diving into. SCOM Careers UWM Sheldon B. Lubar School of Business

  22. SCOM Careers UWM Sheldon B. Lubar School of Business

  23. SCOM Careers • Research and Development • Materials Management • Procurement • Supply chain management • Quality Management • ERP specialist • Engineering Support • Consulting UWM Sheldon B. Lubar School of Business

  24. Where Are Our Graduates Going? • Materials Management Rockwell Automation P&H Mining Equipment Harnischfeger Kohl’s Magnatech Briggs & Stratton UWM Sheldon B. Lubar School of Business

  25. Where Are Our Graduates Going? • Health Care and Service Operations Columbia Hospital NML M&I Bank AccuVal Associates UWM Sheldon B. Lubar School of Business

  26. Where Are Our Graduates Going? • Quality Management Harnischfeger Briggs & Stratton Rockwell Automation UWM Sheldon B. Lubar School of Business

  27. Where Are Our Graduates Going? • Supply Chain Management Miller Brewing Co. Coca-Cola Harley Davidson Direct Supply UWM Sheldon B. Lubar School of Business

  28. Where Are Our Graduates Going? • Line Management Rockwell Falk W. H. Brady Harley-Davidson Trico Manufacturing ER Wagner HUI Inc. Plas-Tec UWM Sheldon B. Lubar School of Business

  29. Where Are Our Graduates Going? • Sales and Purchasing Active Electric Harley-Davidson Permacel Journal Sentinel UWM Sheldon B. Lubar School of Business

  30. Where Are Our Graduates Going? • Engineering Support Johnson Control Kimberly Clark Master Lock • Consulting Motorola UWM Sheldon B. Lubar School of Business

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