1 / 8

New Look VCO

New Look VCO. Overview of VCO following re-branding exercise Rachel Millard, Online Manager. Contents. Introduction - why re-brand? New look navigation Example - eSales Example - Online Preferences Example - Edit User Details. Why has VCO been re-branded?.

aspen-cook
Download Presentation

New Look VCO

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. New Look VCO Overview of VCO following re-branding exercise Rachel Millard, Online Manager

  2. Contents • Introduction - why re-brand? • New look navigation • Example - eSales • Example - Online Preferences • Example - Edit User Details Option 1

  3. Why has VCO been re-branded? The current design is now over five years old The Vodafone brand has changed significantly in that time and the VCO website must reflect this The changes being made to VCO are only a small part of a global project to align our branding throughout the Vodafone estate Retail retail stores have begun a programme to make changes, paperwork is being changed, anything bearing the Vodafone name and or logo will be changed as a part of this project. VCO will have it’s new look from Monday 20th November 2006 It is important to point out that the way VCO works has not changed in any way - the URL is still www.vcol.co.uk and your password from Friday 17th November will still work on Monday 20th November Option 1

  4. New look navigation of VCO • The menu layout is the biggest change to the site • The navigation icons are no longer across the top of the page, all navigation is now via the menu on the left hand side of the screen • All menu items remain in the same categories as previously - e.g. New Connections still falls under eSales, Recoveries are still under the eService (the only area name change from Service & Support) and Online Preferences are still under My Account Image here Option 1

  5. The eSales process, as with all other processes in VCO has not changed, the user will still order a handset from the screen below, then move on to sim cards, accessories, price plan etc…. There is also no change in the direct links between VCO and internal corporate systems - prices for equipment and BAN/BEN details will still come directly from the customers information we hold on our billing and order management systems eSales - select handsetAn example of a ‘before and after’ screen shot Image here Image here Option 1

  6. Again, the way this works has not changed, merely the style, font, colour and layout of the screen. The re-branding work will not change the current settings for any customers Online PreferencesAn example of a ‘before and after’ screen shot Image here Image here Option 1

  7. Users with the correct access levels will still be able to edit their own & other users details in the same way as they have been able to up until the re-branding exercise There will be no effect on any password, memorable fact or ARC code for any internal or external user. The URL to the site is still the same and any favourite links which users may have saved on their PC’s will still work Edit User DetailsAn example of a ‘before and after’ screen shot Image here Image here Option 1

  8. Thank you.

More Related