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Performance Assurance 5 th August Value Chain Further Evolvement. PAF Value Chain. What has been produced … The content captured during the session has been documented into the following artefacts: A log of Risks, Issues, Assumptions & Dependencies raised during the session
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Performance Assurance 5thAugustValue Chain Further Evolvement
PAF Value Chain • What has been produced… • The content captured during the session has been documented into the following artefacts: • A log of Risks, Issues, Assumptions & Dependencies raised during the session • A Value Chain diagram detailing the ordered set of primary & support activities that PAF is to perform for the industry…that looks like….
Evolving the Value Chain Todays Challenge Our aim is to assist you in the further evolvement of the value chain which consists currently of Level 1 & 2 processes with two targets in mind: • How do we currently view the certainty / clarity of processes / activities that we have highlighted as a key area to PAF? To achieve this we suggest overlaying a ‘Heat map lens’ upon the captured Value Chain. • Test the usefulness of evolving the value chain down further to Level 3 (first level of process activity capture for a specific process area) by producing an Level 3 for some selected Level 2 processes. To achieve this we will be facilitating the ‘capture of the L3 activities’ you would expect to see in order to achieve the core L2 process objective. The following two slides explain these activities…
Value Chain – Heat Map Lens How do we currently view the certainty / clarity of processes / activities that we have highlighted as a key area to PAF? Example Heat Map view Activity We are going to ask you to help us determine the RAG status of each L2 (which in turn will define the L1 colour) which can then be used to help identify areas of concentration / priority for evolvement if deemed appropriate None or severe lack of clarity / understanding exists to the activities required in this area, typically nothing is documented Rules Partial lack of clarity / understanding exists to the activities required in this area, typically some reference material exists. Full clarity / understanding exists upon the activities required in this area, typically all relevant documentation exists
Proposed Heat Map Performance Assurance Framework Board 1) Establish & Identify Scheme 2) Manage Performance Assurance Scheme 3) Operate the Framework 4) Review & Modify Scheme Deliverables 5) Evolve Scheme 6) Support Industry Stakeholders 1.1) Define Scheme Principles 2.1) Monitor Industry Stakeholder Performance 3.1) Maintain PAF Committee Stakeholders 4.1) Obtain Industry Feedback 5.1) Manage Change Requirements 6.1) Educate & Support Industry Stakeholders 1.2) Establish Governance Route 2.2) Monitor Industry Reporting 3.2) Analyse Data 4.2) Review the Framework 5.2) Review Framework Committee 6.2) Engage & Consult with Industry Stakeholders 1.3) Define Objectives 2.3) Capture, Evaluate & Manage Risk 3.3) Report Performance 4.3) Review Scheme Operation 5.3) Publish Review Findings 1.4) Identify Industry Stakeholders 2.4) Set & Publish Performance Targets 3.4) Incentive Settlement 1.5) Define Participant Roles
Suggested Areas for L3 Evolvement for today Performance Assurance Framework Board 1) Establish & Identify Scheme 2) Manage Performance Assurance Scheme 3) Operate the Framework 4) Review & Modify Scheme Deliverables 5) Evolve Scheme 6) Support Industry Stakeholders 1.1) Define Scheme Principles 2.1) Monitor Industry Stakeholder Performance 3.1) Maintain PAF Committee Stakeholders 4.1) Obtain Industry Feedback 5.1) Manage Change Requirements 6.1) Educate & Support Industry Stakeholders 1.2) Establish Governance Route 2.2) Monitor Industry Reporting 3.2) Analyse Data 4.2) Review the Framework 5.2) Review Framework Committee 6.2) Engage & Consult with Industry Stakeholders 1.3) Define Objectives 2.3) Capture, Evaluate & Manage Risk 3.3) Report Performance 4.3) Review Scheme Operation 5.3) Publish Review Findings 1.4) Identify Industry Stakeholders 2.4) Set & Publish Performance Targets 3.4) Incentive Settlement Potential areas for today’s workshop? 1.5) Define Participant Roles
Example L3 Process The following example provides a view upon the typical level of detail that is sought within a L3 Process Model…the key principle is around identifying what need to happen at a high level.