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CDG Regional Roaming Panel Presentation Sprint Dave Wittekind Tampa, June 2007

CDG Regional Roaming Panel Presentation Sprint Dave Wittekind Tampa, June 2007. Sprint. Legend. Voice, SMS & 1xRTT Coverage EVDO Coverage. Inbound Roaming - Service Coverage. Present Unilateral Roaming Partners. Europe GSM – 106. NA / Caribbean CDMA - 11 iDEN – 1 GSM – 44.

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CDG Regional Roaming Panel Presentation Sprint Dave Wittekind Tampa, June 2007

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  1. CDG Regional Roaming Panel Presentation Sprint Dave Wittekind Tampa, June 2007

  2. Sprint

  3. Legend Voice, SMS & 1xRTT Coverage EVDO Coverage Inbound Roaming - Service Coverage

  4. Present Unilateral Roaming Partners • Europe • GSM – 106 • NA / • Caribbean • CDMA - 11 • iDEN – 1 • GSM – 44 • Middle East • GSM – 16 • Asia/ • Pacific • CDMA – 4 • GSM – 59 Africa GSM – 41 • Central / SA • GSM – 24 • CDMA - 9

  5. Present Bilateral Roaming Partners • North America/ Caribbean • CDMA - 112 • iDEN - 3 • Middle East • CDMA - 1 • iDEN – 2 • Asia/ Pacific • CDMA - 12 • iDEN - 4 • Central/SA • CDMA - 6 • iDEN - 4

  6. Roaming Contacts

  7. Important Subjects • Inbound Roaming Customers - Sprint Supports • Voice, SMS, Packet Data (1xRTT & EVDO) • Number Portability • Web Access to verify Line Ranges are loaded • MWI and CLI while on the Sprint network • Sprint Does Not Support • E-PRL • Plus Code Dialing • Roaming Projects in Process • TDS in CDG format for voice and data • Pre-Paid Roaming • Location Based Services Roaming • Biggest Issues with Implementations • Carriers not supporting MDN/MSID split • Voicemail redirect • Data – use of non standard realms

  8. Quality of Service • CDG Documentation • # 81 – Voice and SMS Standardized TDS • #120 – Voice and SMS qualification form • #123 - International Packet Data Roaming Partner Qualification Form • #124 - International Packet Data Roaming TDS • #132 – SMS Roaming Partner Qualification Form • Post Implementation Calls • View CDR usage for any errors • Verify trouble process working for outbound/inbound issues • Review any problems that may have arisen • Settlement process in place • Probes Monitoring Service Levels • Domestic and international • Testing with Sprint Devices • Sprint International support team in 28 countries worldwide • Quarterly Quality of Service Meetings • Trouble Ticket Review • Review special projects, such as guaranteed CLI/MWI delivery, Call completion ratio success, direct access for customer care

  9. Questions?

  10. Thank You

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