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Facilitating Change: Collaboration vs. Cooperation

Facilitating Change: Collaboration vs. Cooperation. with Patty Parnell LBL ESD. Revelation: This is not business as usual!!. Cooperation:. “ Can’t we all just get along…?” Rodney King. Collaboration:.

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Facilitating Change: Collaboration vs. Cooperation

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  1. Facilitating Change:Collaboration vs. Cooperation with Patty Parnell LBL ESD

  2. Revelation: This is not business as usual!!

  3. Cooperation: “Can’t we all just get along…?” Rodney King

  4. Collaboration: “The hallmark of collaboration is the ability to give and receive feedback.” Marie Balvin

  5. Today… Recognize the legitimate reasons… Identify common responses… Identify specific skills…

  6. “The lust for comfort – that stealth thing that enters as a houseguest, then becomes our host, then our master.” Kahlil Gibran … change can be hard work!!

  7. What does it take? Sustained improvement will not occur without strong “System Readiness”…..

  8. “There are good reasons why (educators) are often discouraged by changes in their workplace…. they’re being asked to do something they do not know how to do. It means working outside the zone of competence and puts into question accustomed claims to authority and expertise.” Richard F. Elmore

  9. “Self–awareness is an underrated intervention!” Thom Rutledge First…who am ‘I’ in the matter?

  10. Silence – getting quiet in the moment Avoidance – staying quiet into the future “Unexpressed anger may cause other organs to weep.” David Viscott, Ph.D Two most common responses to conflict:

  11. Conflict could be mostly avoided if we... • Did what we said! • Said what we meant! • And said what is so when it’s so! “In organizations, goals erode because of low tolerance for emotional tension. The easiest path is to pretend there is no bad news - or better yet, declare victory.” Peter Senge Angeles Arrien:

  12. Facts  measurable and observable • Interpretation  serves a filtering function • Facts can easily be held hostage by interpretation • The speed of interpretation is almost untraceable • Interpretation is where we assign intention Interpretation vs. Fact

  13. “I may think I see you as you are, but in truth, I see you how I am!!”Susan Scott “Fierce Conversations”

  14. Identify my own predictable defenses/responses More ‘knowing thyself’…

  15. The definition… • The purpose… • The problem… • The truth…

  16. Examine my personal response to conflict • Recognize my proneness to interpretation • Identify my ‘defense’ of choice And… • Listen skillfully!! (Doctors least sued…) Who Am I in the Matter Recap:

  17. The master question behind ordinary listening is… ‘what makes me right?’

  18. “The truth you believe and cling to makes you unavailable to hear anything else.” Pema Chodron • “The past isn’t dead; it’s not even the past!!” David Viscott • “Really good communication cannot happen without really good listening and really good listening cannot happen in the presence of overwhelming interpretation.” • “Assumptions are mental screens that expand or constrain what’s possible.” Kouzes & Posner Memorable Quotes:

  19. Create group norms • A couple thoughts • Identify levels of interaction • Self monitoring to self-management Second…who are ‘we’ in the matter?

  20. Red Zone = Management • The “Issues Conversation” Third… who might ‘they’ be in the matter?

  21. What is the problem? • What is the relevant background? • What is it’s significance? • What are my ideal outcomes? • What has been done up to this point? • What help do I want? (Make my request) “A problem named is a problem solved.” Pat Murray The Issues Conversation

  22. “Debriefing crystallizes learning!!” Paul Axtell

  23. After the final no, there comes a yes. And upon that yes, the future of the world depends. Wallace Stevens

  24. Patty.Parnell@lblesd.k12.or.us 541-812-2657 Please feel free to call or email… Contact Information:

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