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Collaborate to Create Value. The new world order. No Time zones. No Boundaries for Business Macro Economic Shifts Rapidly changing business environment Need for wider coverage More Cultural resonance Multi– level expertise.
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The new world order • No Time zones. No Boundaries for Business • Macro Economic Shifts • Rapidly changing business environment • Need for wider coverage • More Cultural resonance • Multi– level expertise
What Trends Are We Seeing?Change in Customer Priorities: from now to 2020 Personalization ofproduct/service 34% 52% Now Year 2020
Our Customers want to… • Get closer to their consumers • Grow their businesses • Gain customer loyalty • Remain competitive • Retain profitable customers • Emerge as a developed country • Grow, Profit, Emerge and Compete Globally
Mobility Mobility Mobility Mobility Mobility ServiceProvider Enterprise Consumer PSU Commercial Voice Voice Voice Voice Video Video Video Video Video Voice Data Data Data Data Data the network as the Information Entertainment platform Data Video Freedom Communications Voice Mobility Cisco: The Convergence Innovator
InternalInnovation AcquisitionStrategy Build Buy Partner Go-to-Market Strategy Our Innovation Model Innovation as a means of evolving through… Technology Innovation & Partnership …Differentiation, Enhance Customer Value & Transform Businesses • Create solutions with partners to drive….
Strategic Alliances Innovation Model A Multi-Dimensional Relationship with the Potential for Significant Business Impact for Both Parties A Multi-Dimensional Relationship to deliver significant business value and impact for Customers • Key Criteria • Business impact – top line growth • Breadth and depth of initiatives and relationship • Organizational and financial commitment • Size of investment • Alignment with Cisco strategic direction • Market acceleration capabilities
Our Partnership Strategy Business Transformation Integrated Tech/Services Profitability Technology Specialized Individual Product Resell Customer Value-Add
Wipro Ltd is a global services provider delivering technology driven business solutions • Wipro delivers unmatched business value to customers through • application development, • process excellence, • quality frameworks and • service delivery innovation • Only Indian company to be ranked among the top 10 global outsourcing providers • Over 900 customers; 95000+ employees • 54 development centers across globe Introducing Wipro…
Overall Global IT Business Leading global service provider of Consulting, IT Services, BPO and R&D Services 55 + $ 4.3 928 95,000+ 54 Billion in Revenues Billion in Revenues Countries Associates Centers of Excellence Global Clients Global Clients PARTNER TO INDUSTRY LEADERS ATTRACTS THE BEST TALENT GLOBAL PRESENCE SUSTAINED GROWTH INDUSTRY EXPERTISE • 184 Fortune 1000/ global 500 clients • Over 170 clients among Forbes 2000 • 928 active clients as on March 31, 2008 • CAGR of 37% in last 5 years • Part of NYSE’s Technology-Media-Telecom (TMT) Index, NSE Nifty Index & BSE Sensex • 95,000+ associates from 57 nationalities • One of the top 3 recruiters in India • 55+ CoEs to develop domain specific framework and solutions • 2600 + domain consultants • 53 Global Development Centers • 25 global near- • shore centers
Industry expertise • 85+ client relationships • 15+ large, marquee accounts with multi-year outsourcing contracts • 500+ domain consultants Financial Solutions • Long term partnership (greater than 5 years) with leading global retailers • #2 global implementation partner for Oracle Retail • 9 out of top 20 store magazine retailers,6 out of top 10 F&B, 5 out of 10 global grocery retailers, 7 out of Top 15 airlines are Wipro's customers Retail, CPG & Transportation Services • Largest industry practice among the Indian IT service providers with over 45 customers • Working with 2 of the top 5 Oil and Gas firms in the world • Executed large SI engagements across Europe & US. Energy & Utilities • Leader in Manufacturing Execution Systems (MES) among offshore IT Services firms • Enabling Collaborative Value Networks (CVN) • Leader in Supply Chain Management (SCM) among offshore IT firms Manufacturing & Healthcare Telecom, Media & Technology • Work with 10 of the top 15 communication service providers globally • Work with 8 of top 10 communication equipment vendors • Largest Indian player with market share of 18.5% in global telecom services market
Asia Pacific India Japan China Australia Singapore Malaysia Taiwan Hong Kong New Zealand Middle East UAE Saudi Arabia Qatar Bahrain Oman Kuwait America USA Canada Brazil Europe UK Germany France Netherlands Finland Switzerland Romania Portugal Austria Africa Egypt Kenya HEAD QUARTERS – INDIA Bangalore, Kolkata, Chennai, Mumbai, Pune, Secunderabad, New Delhi, Bhopal, Ahmedabad, Chandigarh Global Presence Indicative Map - not drawn to scale
Wipro in KSA- Our Vision • Wipro Arabia Ltd to be TOP 3 IT company in KSA by 2012. • Wipro Arabia to be Top 3 Cisco partner in KSA BY 2012. • Present in KSA since 2001 • Wipro Arabia Ltd., - A JV between Wipro and Dar Al Riyadh • 425+ Consultants in Kingdom • Tied up with top universities in KSA to develop local talent • Signed MOU with SAGIA to train local talent on a long term basis • Range of Customers • Oil & Gas/Banking & Finance/Telecom/Enterprise
Application Networking IT Outsourcing Unified Comms Managed Services Security Data Center Strategic Initiatives Accelerated Application Delivery Operational Excellence and Business Transformation Transforming Business Communications Self-Defending Network: Secure Systems Approach Innovative Delivery Models Virtualization of Resources
The Communications Value Chain Transform • Web 2.0 • Enabling global teams • Federated, real-time business processes Optimize • Unified user experience • Simplified Rich-Media interaction • Rich mobile experiences Integrate • Simplified infrastructure management • Uniform security and authentication Connect • Reduced transport costs • Improved resiliency Collaborative Communities Business Value Unified Communications Data, Video and Voice Convergence Ubiquitous IP Infrastructure Evolution of Communications
Single partner interface for increased accountability and integrated service delivery What We Do
Infrastructure Solutions • Enterprise Information Security: • Product consulting • Integration Solutions • Emerging Technologies: • Technology optimization in Web and WAN acceleration • Virtual Computing in Data Centre • IP Video solutions • Contact Centre Infrastructure: • Switch Integration • Voice Response Solutions • Computer Telephony Interface (CTI) • Customized Agent Desktop Application • Predictive Dialer • Customer Relationship Management • Multiple Host Integration • Voice Logger Interface • Enterprise Platforms: • Design and deployment services for: • RISC servers • Application servers • Databases • Unix OS • Server computing resource management software • Networking Solutions: • Design, deployment, audit of: • Enterprise Wide Area Network (WAN) • Wireless LAN • Unified Communication Systems • Data Center , DR & Virtualization • Network Security • Application & WAN Optimization • Data Storage: • Network storage • Secondary and Nearline storage • Backup and storage fabrics
Manage IT Manage IT System Integration System Integration • Business Service Management • Application Management • Application administration and production support for SAP Basis, Oracle Apps and Web applications (J2EE and .Net) • Data Center Services • Managed Security Services • Contact Center Services • End User Support Services • Business Service Management • Application Management • Application administration and production support for SAP Basis, Oracle Apps and Web applications (J2EE and .Net) • Data Center Services • Managed Security Services • Contact Center Services • End User Support Services • Platform Integration • Network Integration & Security • Server and Storage Integration and Consolidation • Data Centre Integration • Call Centre Integration • Middleware Integration • Enterprise Management • Platform Integration • Network Integration & Security • Server and Storage Integration and Consolidation • Data Centre Integration • Call Centre Integration • Middleware Integration • Enterprise Management Enterprise Services Enterprise Services Infrastructure Availability Services & Microsoft Services Infrastructure Availability Services & Microsoft Services • Warranty Services • Annual Maintenance Contract Services • Audit and Advisory Services • Site Support • Technical Account Management Services • Warranty Services • Annual Maintenance Contract Services • Audit and Advisory Services • Site Support • Technical Account Management Services • Intel/AMD server management and hardware support • Support for all hardware brands and peripherals • High Availability Services • Software and Hardware Upgrade Solutions • Microsoft Infrastructure services • (Deployment, migration and integration) • Portal, workflow and business productivity solutions • Microsoft Unified Communication Solutions • Intel/AMD server management and hardware support • Support for all hardware brands and peripherals • High Availability Services • Software and Hardware Upgrade Solutions • Microsoft Infrastructure services • (Deployment, migration and integration) • Portal, workflow and business productivity solutions • Microsoft Unified Communication Solutions Professional Services
Collaboration Business Apps Cisco-Microsoft Architecture/Solution Outsourcing – Embed Collaboration Managed Services – UC / TP / IPCC IPT/IPCC/Basic UC/ TP TDM to IP Migration Wipro Cisco Solution Strategy – Unified Communications Business Transformation Enterprise Collaboration Strategic Impact Integrated UC Communications Rollout of Wipro-Cisco Solutions FY09 FY10
Wipro-Cisco Joint Value Proposition in Data Centres Unified Computing Application led DC Solutions Unified fabric Transformation thru Virtualization Branch Transformation Strategic Value of Solution Rollout of Wipro-Cisco DC Solutions Q4 FY08 Q4 FY10
Intensity to Win • Make customers successful • Team, Innovate, Excel Act with Sensitivity • Respect for the individual • Thoughtful and responsible Unyielding Integrity • Delivering on commitments • Honesty and fairness in action Spirit of WIPRO THANK YOU