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Hospitality of JAL G roup. Mariko Egawa. Introduction. History Mission statement Seating Food quality Entertainment For children Ground services Future plans. The beginning of the company. The first JAL Corporation established in 1951. Seijiro Yanagita.
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Hospitality of JAL Group Mariko Egawa
Introduction • History • Mission statement • Seating • Food quality • Entertainment • For children • Ground services • Future plans
The beginning of the company The first JAL Corporation established in 1951. Seijiro Yanagita During 1970’s, the international airport was built in Narita, and many people started to use air plains and traveled to other countries.
JAL Group is now expanded to over 150 countries, about 700 cities in the world. “One World”
Mission Statement ・Prioritize safety and quality ・Think and act from standpoint of the customers ・Strive to maximize corporate value ・Fulfill their responsibility as a corporate citizen ・Appreciate hard work and take on a positive attitude
On the Plain Seating –There are 4 different types of seats. Economy class Premium economy class First class Executive class
Food ・Be Flesh! ・Minimal Allergen Meal! ・Multi-menu For Religious People! ・Seasonable Menus! ・High Quality and satisfaction for all.
Food quality The chefs strain at taste, nutrition balance, and variety.
On the Plain Drink Services ★ Over 20 beverages. ☆The customers can order the beverages anytime. ★No charged alcoholic drinks. • People can enjoy in-flight meal with your favorites!!
On the Plain Entertainment Each seat has personal TV. >Music >Movies >Games >Shopping
On the Plain For Children ・Meals for children ・Toys ・Child beds
Ground Services Easy to check in to decrease a long lines of people .